2-Year Geek Squad Product Replacement

2-Year Geek Squad Product Replacement
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Overview

Best Buy Customer Reviews

4
Very Helpful Posted by: from: on I'm glad I got this warranty as I had to use it recently. Without it, I would have had a $400 router turn into a paperweight. Due to the lack of quality in the manufacturing of today's electronics, it's worth spending a little bit extra for insurance on costly items.

0 out of 0 found this review helpful.

5
HOPE I never need it Posted by: from: on I hope I never need Geek Squad service. Having it gives me peace of mind. They have been to my home several times and are very knowledgeable and professional.

0 out of 0 found this review helpful.

5
Worth the money on most items Posted by: from: on I will say the Geek Squad Replacement is well worth the money on most items. I've used it for my Nighthawk X8, the 2.4 radio burnt out on it and i was able to replace it in no time.

0 out of 0 found this review helpful.

1
Horrible, unknowledgable, waste of time and money Posted by: from: on There is no accountability for these under skilled customer service reps, labeled techs. I needed local assistance with 3 bnc cables. I called main number who had me hold forever. After describing my problem to the tech, his response was a reading of the address to what he assumed was my closest best buy. When I called them and held for geek squad, they told me that aren't sure if that's something geek squad can handle. I explained that I have the plan, they transferred me to another rep, who suggested I call the main geek squad number back. Since I was so far invested already, I figured I'd live chat geek squad as a way around this. After confirming all of the information, explaining the last three reps, he advised I call geek squad back. I explained that would just restart the cycle and I need assistance. After 10 minutes he suggested the same thing, call geek squad who said to call my local store, who said to call geek squad back, and asked if there was anything else he could assist with. I asked if to liaison the call to put an end to this. He said he or lyrics does live chat so will not be willing to help make the call. What did I pay for? What a waste of time and money.

0 out of 0 found this review helpful.

5
Important Posted by: from: on I think it is very important to include the GSP plans.

0 out of 0 found this review helpful.

5
Feel secure with coverage Posted by: from: on Great protection and reasonable price point for this product!

0 out of 0 found this review helpful.

5
Better than expected Posted by: from: on My product warranty was a life-saver thank goodness for it

0 out of 0 found this review helpful.

5
Geek Squad Posted by: from: on surprised to see how well it was fixed and the way he fixed it made my computer aesthetically very unique

0 out of 0 found this review helpful.

5
2-Year Geek Squad Product Replacement Posted by: from: on It is a great price for an extended warranty and they will replace the product if they can not fix it.

0 out of 0 found this review helpful.

5
I like the geek squad protection Posted by: from: on I like the protection plan so if something happens to the product they r there to help

0 out of 0 found this review helpful.

2
Product images, including color, may differ from actual product appearance.