2-Year Geek Squad Protect & Support Plus

2-Year Geek Squad Protect & Support Plus
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Overview

Best Buy Customer Reviews

5
Geek Squad Protection Plan Rocks!! Posted by: from: on Anytime I purchased a big ticket item form best buy I always elect to get the protection plan. Unfortunately, I've had to use the protection plan when my daughter's previous laptop went out. Best Buy Geek Squad was great and the protection plan live up to it's side of the bargain. Since her laptop couldn't be repaired I was issued a store credit for the purchase price. I had 30 days to use the credit towards a new laptop or I would lose the $229. The credit of the purchase price was great. The only thing I think needs to be improved is the 30 days need to be increased to 60 days. You should give enough time for people to account for any extra monies they may need to purchase a new product.

1 out of 1 found this review helpful.

5
2 yr Geek Squad Protection & Support Plus Posted by: from: on I would really recommend the 2 yr Geek Squad Protection and Support to anyone who purchases a computer from Best Buy. It's so handy to have the ability to make an appointment (prior to your arrival - that's new) with a technician to ask questions about your computer and be shown how to operate it. If it's operating slow, they make adjustments. They are friendly, helpful and knowledgeable.

0 out of 0 found this review helpful.

4
Great Fast Service Posted by: from: on When I first bought it had no idea how to install any of the soft wears. I gave it to the squad and they hook it up. By the following day they were calling me to come pick up my product.

0 out of 0 found this review helpful.

4
Must have!!! Posted by: from: on Its an okay antivirus protect disc. I think all computers must have some type of protection on his/her computer...

0 out of 0 found this review helpful.

5
Protect & Support Plus Posted by: from: on I always buy the Protect & Support warranty, you never know when you will need it.

0 out of 0 found this review helpful.

5
protect Posted by: from: on For a good laptop that purchase is better protect it

0 out of 0 found this review helpful.

4
So Far So Good Posted by: from: on I've only had to use the Geek Squad once since my purchase. Found the service to be fast and efficient. Especially appreciate that the techs speak and understand the English language. Well done, Geek Squad!

1 out of 1 found this review helpful.

5
Peace of mind! Posted by: from: on I'm so glad l purchased the 2-yr. protection! This is not just for when something needs fixing...l am able to call with any questions I have about anything relating to my purchase. You can't put a price in peace of mind!

0 out of 0 found this review helpful.

5
Worth the price Posted by: from: on We didn't purchase the plan with our last laptop and it only lasted 9 months. Damage was not covered by manufacturer's warranty. Very expensive mistake.

0 out of 0 found this review helpful.

4
Great help Posted by: from: on Geek squad is a great help especially for todays buzy lifestyle. I just make a call and the do their part to get me going.

0 out of 0 found this review helpful.

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