3-Year Geek Squad Protect & Support Plus

3-Year Geek Squad Protect & Support Plus

Overview

Best Buy Customer Reviews

4
Good Deal Posted by: from: on “Experts” say not to invest in the extended warranty plan services, but I am a faithful purchaser especially with all the electronics now in equipment and appliances. Since I am not techy minded to the complexities and sometimes very simple operating issues, it is a peace of mind that I can seek help via remote or in store consultations. Sometimes the resolution of issues is not always correct as I have had a few PC resets and the issue was not resolved; thus the 4 vs 5 star rating. This entails reloading programs, transferring data, etc which is cumbersome and timely with over 1TB data. Barring no issues, just having the system professionally and thoroughly analyzed for viruses, etc that the PC security programs don't always seem to 'catch' is valuable. Technicians are helpful in explaining my questions of operation, performance, etc. There have been times I have had to leave the PCs in the store or sent to their KY repair center. Return of the PC with the exception of one time has always been done before their anticipated finish date.

0 out of 0 found this review helpful.

4
First time doing the 3 year warranty thing. Posted by: from: on I've used it already (Windows 10 migration issues from my old laptop). Downside of Windows 10 is learning curve (steep). Good news is that when you've educated yourself the whole experience is so much better than pre-Windows 10. Since this is a new purchase, the 3 year warranty won't come into plan for a while. Sure glad I have it though !!!

0 out of 0 found this review helpful.

5
Because it's easy! Posted by: from: on Because I'm not a computer geek and I can't do it myself, this is worth the money for the peace of mind I get just knowing I have it.

0 out of 0 found this review helpful.

5
Can't beat their service. Posted by: from: on When I first booted the Laptop it ran O.K. I had some issues I couldn't resolve due to my lack of experiiance with Windows 10 , but the Geek Squad took control of my Laptop and quickly fixed all my problems with Windows 10.

0 out of 0 found this review helpful.

5
Worth Getting Posted by: from: on Worth getting the protection plan, the item I purchased it for is an expensive item so knowing the if something happens to it, it can be replaced for a reasonable price is worth it to me.

0 out of 0 found this review helpful.

5
All The Help I Need Posted by: from: on No matter what happens I can know I have good coverage from professionals!

0 out of 0 found this review helpful.

4
Support Posted by: from: on Glad that support was available and the price seems to match other support prices. So far haven't had to use support but glad its there if we need it.

0 out of 0 found this review helpful.

5
Awesome Posted by: from: on I have purchased geek squad extended warranty on computers and they go through it if there's a problem I will always get warranty

0 out of 0 found this review helpful.

5
a must to have Posted by: from: on it gives me peace of mind to know that my wonderful laptop will be taken care of since I am the opposite of a computer geek

0 out of 0 found this review helpful.

5
good idea Posted by: from: on purchasing geek squad protection is always a good idea

0 out of 0 found this review helpful.

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