4-Year Standard Geek Squad Protection

4-Year Standard Geek Squad Protection
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Overview

Best Buy Customer Reviews

1
Not what it appears to be. Posted by: from: on On July 6, 2016 when I bought 4 Samsung products at Best Buy, the associate assured me that by buying all Samsung products that they would work well together and I would have no problems with them, as they are made to compliment each other. Well I found out differently. When I set everything up at home I found that the TV and sound bar were off. The lips of the people talking on the TV did not match the sound coming out of the sound bar. When I switched back to the TV sound only and turned off the sound bar, the lip sync was perfect. Also with the sound bar, when I changed channels the sound would have to be changed up or down the level I could hear it. Also when a commercial comes on, the sound goes down low where you have to strain to hear it. I spoke to several people at Best Buy and they referred me to the Geek Squad. They said that I could either bring in the sound bar and exchange it for another one, which I did, but had the same problem with the second one. Again I spoke with the Geek Squad and they told me they could come to the house and calibrate the sound bar so that it would be in sync with the TV, but would cost me $150.00.

0 out of 0 found this review helpful.

5
Haven't had to use it yet, hopefully it will help Posted by: from: on I decided to get the 4 year protection because the other sound bar I had stopped working after only 2 yrs. and I know I was not rough with it, nor did it get ruined from moving places. So hopefully I won't have to use it but when I do I hope it will be worth the extra money. I don't usually purchase protection plans but like I mentioned, since I had issues with the first sound bar i decided I should get some protection.

0 out of 0 found this review helpful.

5
Great service Posted by: from: on Great service. Have not had a problem. My pc and tv were repaired with no issues.

0 out of 0 found this review helpful.

4
Peace of mind Posted by: from: on I purchased this warranty service for a sound bar. It is a replacement one that brings piece of mind to continue working for at least four years.

0 out of 0 found this review helpful.

5
Never hurts to have it Posted by: from: on I purchased the geek squad insurance because the item I purchased was an out of the box product. Although the sound bar is working just like new, it never hurts to have additional support.

0 out of 0 found this review helpful.

3
Time will tell Posted by: from: on The protection plans offered by stores are usually not great and they will often try and get out of honoring warranties. This protection plan was a good price and I know speakers can blow out easily. I was assured I would get the upgraded model replaced free of charge in the event of malfunction which made me feel better as I purchased a discontinued item.

0 out of 0 found this review helpful.

5
ALWAYS BUY PROTECTION! Posted by: from: on Geeksquad protection cannot be compared to anything else on the market. I have NEVER had an issue with taking my electronics here. I will only buy my electronics from Best buy because of Geeksquad

0 out of 0 found this review helpful.

5
geeksquad Posted by: from: on I always buy the geek squad protection. It gives me peace of mind knowing should anything happen to a product I buy I am covered.

0 out of 0 found this review helpful.

5
would recommend Posted by: from: on Realize there are pro/con's to warranty purchases, However, over the years it has been a good return on our investments in computers and entertainment devices we have purchased.

0 out of 0 found this review helpful.

5
The best Posted by: from: on The best protection plan. Great pricing. I like getting my products here because of there protection plans

0 out of 0 found this review helpful.

2
Product images, including color, may differ from actual product appearance.