5-Year Standard Geek Squad Protection

5-Year Standard Geek Squad Protection

Overview

Best Buy Customer Reviews

1
Not what it appears to be. Posted by: from: on It's a joke, it's just a money maker, they charge for everything unless it is the TV you bought, everything else has to be brought back to the store for repair or replacement, no matter how many times you bring it back and it will not work. They wanted $150.00 to come to my home to calibrate my Samsung sound bar that the associate said would work with my Samsung TV. Why would a brand new Samsung product have to be calibrated to work with another Samsung product, a Smart TV at that.

0 out of 0 found this review helpful.

5
A must-have for large TVs! Posted by: from: on This is an absolute necessity when purchasing TVs too big to carry into the store for service. The best feature about this warranty is that they will come to your home any time it requires servicing, and if for any reason it cannot be repaired, they will replace it with either the identical TV or one at least as good as you have, if not better!! A one-year manufacturer's warranty simply isn't enough when purchasing expensive technology because if something does go wrong, it's usually after the first year when the regular warranty has expired!

0 out of 0 found this review helpful.

4
Great protection. Posted by: from: on So glad this protection was available to me with my tv and sound bar.

0 out of 0 found this review helpful.

1
No Service! Posted by: from: on My tv will not turn on or off with the remote. As I had purchased a 5 year extended warranty I called the geek squad. After 6 weeks of repeatedly calling them I have been told no one is going to come out to service it as I live 50 miles from their store and that they advise me to contact the manufacturer direct. Not what they told me when they sold me the extended warranty! Anyway that warranty is expired. I have talked to no less than 5 different people with the same result. They took my money and refuse to service my product! If you live in a rural area do not purchase a warranty from Best Buy! Absolutely NO CUSTOMER SERVICE!

2 out of 2 found this review helpful.

5
Protection plan Posted by: from: on I'm glad that Geek squad offers protection plans. I do hope that we won't need it for this purchase but it's nice to have.

0 out of 0 found this review helpful.

5
Awesome Contingency Posted by: from: on I haven't had to use this yet but the peace of mind is priceless.

0 out of 0 found this review helpful.

5
Fantastic Protection Plan Posted by: from: on Never have to worry if anything happens to my TV! It is covered for 5 Years!!

0 out of 0 found this review helpful.

5
I like having my tv covered Posted by: from: on I like having a 5yr warranty because Tvs with all these new bells and whistles are prone to more problems.

0 out of 0 found this review helpful.

5
Nice knowing I have protection Posted by: from: on I really don't know what I should say since I hope I don't have to use the protection.

0 out of 0 found this review helpful.

5
A must Posted by: from: on I love that I bought this, I may not ever need it; however, it covers what most other manufacture warranties don't

0 out of 0 found this review helpful.

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