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Posted by: duncandoggie from on 06/16/2013I bought this to replace my 7-year old (very well used) Bissell. It does a fantastic job cleaning, but both the solution and fresh water tanks are WAY too small. I found myself stopping every 5 minutes to dump and refill. Other than that...great product.
0 out of 0 found this review helpful.
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GREAT RUG CLEANER!!!!!!!! PERIOD!!!!!!!!!!
5
Posted by: Schnudek from Tucson, AZ on 03/22/2013I just hope that they don't raise the price for this unit after Bissell reads my review.
If you need a unit to shampoo your rugs, this is it. No matter how dirty the rug is, or how clean it is, there are settings for all rug conditions. Even "Water Only"!!!!!!
I have used "Rug Doctor" twice. There is no comparison. Also, the cleaning solution from Bissell lasts 4x longer. I did three and a half rooms and haven't used the entire bottle!!!!
Sincerely, I can't say enough about the "GOODNESS" of this unit!!!!
Gender : Male
Age : 65+
4 out of 4 found this review helpful.
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Garbage
1
Posted by: Boston87 from on 05/20/2012It's pure garbage, I used the cleaner the first time and it worked well, but when I used it the second time it sprayed water all over and was useless, it takes more time to clean the vacuum itself than to clean the carpet. Instead of 20 min I spent 2 hrs trying to figure out what was wrong and calling customer service. This product is garbage.
2 out of 9 found this review helpful.
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Love This Machine
5
Posted by: Cris5167 from Lexington, Ky on 04/01/2012I have had this machine for 2 years and I use it a lot! I have 3 dogs, 1 cat, and an 8 month old baby baby boy not to mention the fact that I suffer from OCD and can't keep things clean enough. I ust this carpet cleaner at least once a week and sometimes more. In the 2 years I have owned it I have never had one single issue with it. It cleans amazingly. I wish I could use it on hard floors but I love everything about this machine. The attachments work great. I am always cleaning either carpet or furniture with this. I do however clean the machine itself after every use. I make sure all parts are cleaned so I hopefully nothing goes wrong with the machine and so far I have not had any issues. I would recommend this to anyone.
12 out of 17 found this review helpful.
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Buy a Hoover
1
Posted by: cmeg from Huntington Beach, Ca on 08/31/2011I bought the bissell 3 months ago, I this is the worst machine I have ever bought. I had a Hoover carpet cleaner for 10 years and it worked great! After using it over 100 times, it finally wore out.
I decided to go buy a new carpet cleaner and was talked into the Bissell - That was a big mistake.
1.. Does not scrub the carpet
2. Uses too much solution
3. Leaks solution
4. You have to empty the dirty water every 5 minutes, it stops picking up after about a pint of dirty water is in the tank.
5. Does not heat water
6 Hose attachment does not work
7 Have had it in for service twice (10 days per time) and still does not even come close to the quality of my old Hoover.
8 Service agency does both Hoover and Bissell and they told me the quality of the Hoover is much better and a better design.
9 Terrible design, clean water and dirty water in same tank.
10 You have to dilute the cleaning solution, the Hoover does this for you automatically.
11 Stopped dispensing solution and clean water through hose - then main unit stopped working after 1 use on both machines I have gotten.
I WILL NEVER BUY ANOTHER BISSELL PRODUCT! THEY DO NOT STAND BEHIND THEIR PRODUCTS - THEY KEEP REPLACING WITH OTHER UNITS THAT DON'T WORK EITHER. CAN'T GET MY MONEY BACK AFTER ONLY 3 1/2 MONTHS OF OWNERSHIP
14 out of 22 found this review helpful.
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Great carpet cleaner!
5
Posted by: Stajx from Rapid City, SD on 08/27/2011This morning I woke up to a horrendous mess, my 2 dogs must have caught some kind of virus and the result was mess after mess all over my main floor. I have always relyed on professionals to clean my carpets. Not only do I have 2 dogs, I also have 3 children and run a home daycare, so needless to say I got my carpets cleaned frequently. I always thought a home cleaner wouldn't get the job done. After lots of research online this morning, I decided on this cleaner, purchasing the extended warranty along with it. I'm a little frightened about how excited I am about a carpet shampooer! My dog stains came right out, along with other stains that had been there after the professional said they wouldn't come out. I went slowly, and so much water and solution was sucked out my carpets were totally dry in about 3 hours. I am just thrilled with the way my 13 yr old carpets look. I did read quite a few reviews that said it would quit working after a few uses, and I have only used it once, but I'm extremely pleased with the results!!
11 out of 11 found this review helpful.
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good execution poor engineering
4
Posted by: cleanninglady from new york on 08/10/2011it works very well but the parts break off easily. This is my third vaccum in 2 years. Get the extended protection is well worth it. After several months the canister bracket broke. It took over three months to get a replacement. After I got the replacement (back ordered) the front brush was broken. Customer service was great. They had one in stock and sent it immidiately. To summarize. I would recommended only if you get the extended warrenty.
6 out of 7 found this review helpful.
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Very Satisfied with results
5
Posted by: Yeahmama from Tulsa OK on 01/22/2011I previously had contract with national carpet cleaning company. I was unhappy because many stains would resurface in a few days. I was paying too much for the results. I used the Bissell to clean my carpets before Christmas- 6 rooms and 2 hallways cleaned. Because I was able to control the areas on concentration, rinse out, and suction up much to the water, old stains did not resurface. I have not had to do a second cleaning, but by the time I do a second cleaning I would have saved on cost. The cost of the Bissell Proheat 2X Healthy Home Upright Deep Cleaner cost less than 2 professional cleanings..so from now on I save on cost of cleaning.
The only complaint...and it did not affect cleaning..was the hose on the back got in my way. I need to double check to make sure I got it on right.
17 out of 17 found this review helpful.
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Save LOTS of grief, don't buy this piece of JUNK!
1
Posted by: CalVA from Northern Virginia on 04/02/2010The first time I tried to use it, it did just an "okay" job, but I noticed it kept leaving trails of fluid and water all over the place, whether I depressed the triggers or not.
The next time I tried to use it, as soon as I turned it on it started dumping fluid and water in one spot, without me even going near the trigger. It dumped so much liquid in the middle of our front room carpet in 30 seconds that the carpet and pad are now ruined.
I called Bissell's "customer support" (somewhere offshore of the US) and got a lot of "we're sorry," but not much support... other than the operator eventually hinted that there are major problems with this machine that she "couldn't talk about on the phone." That was my first hint that all was not as advertised with the BISSELL Proheat 2X Healthy Home Upright Deep Cleaner.
So, I called the Bissell contract warranty repair center in Chantilly, VA, and as soon as I mentioned the product the representative, before I could even start to explain the problems I'm experiencing, he went off on a ten minute rant about all the complaints he's getting every week from people who've bought this machine. He said he has 23 years experience in damage restoration and carpet cleaning, and this unit is badly designed and the quality of manufacturing is awful. He also said that even if it manages to work properly it is barely up to the task of cleaning as advertised.
It has wasted $300 of my money and ruined the carpeting in the one room where I used it. I am going to make it my mission in life to post highly negative reviews of this supposed carpet cleaner on every website I can find, in hopes of helping anybody else out there to avoid wasting time and money on it. I doubt that Bissell has the conviction of conscience to make good for the damage this thing has done to our house, so at least I can take every possible step to ensure they don’t profit from pushing it on unsuspecting consumers!
Fortunately, Best Buy, as usual, is going to stand by their reputation and is refunding my full purchase price.
66 out of 74 found this review helpful.
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It sucks, but it doesn't spray
1
Posted by: McJim from Lumberton, NJ on 03/30/2010I bought this 7 months ago and used it 3 times. On the 4th time it sucked, but it did not spray water or cleaner. Now it is going to the repair center. Luckily (so far) it is close by. Not sure how much it will cost me to repair.
17 out of 22 found this review helpful.
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