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geek squad

Geek Squad® Computing Services at a Glance

Additional services are available in store. Please see a Geek Squad Agent for details.

Service Description

How to Buy

In Store

Online

In Your Home

Tech Support Membership

In-store, remote and phone support for up to three computing devices (e.g. laptop, tablet, desktop, all-in-one).

Coverage includes:

  • Virus removal
  • Password resets
  • Full diagnostics
  • Operating system installation and repairs
  • Hardware and memory installation and more

1 year $199.99

($99.99 with purchase of a PC, Mac or tablet)

2 years $279.99

($179.99 with purchase of a PC, Mac or tablet)

3 years $349.99

($249.99 with purchase of a PC, Mac or tablet)

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1 year $199.99

($99.99 with purchase of a PC, Mac or tablet)

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Software Installation

  • Install one software title* (software not included)
  • Perform necessary software updates
  • Create shortcuts for desktop, start menu and quick launch bar access

*Excludes operating system installation.

$29.99

Bring in your PC.

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$49.99

High-speed Internet connection required.

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Personalized Setup & Restore Media

  • Install internet security software
  • Install system updates
  • Perform side-by-side personalization of the client's device
  • Install and configure up to three apps or software programs
  • Create a set of restore discs or a USB restore device using the pre-installed restore media creation

$109.98

($80.00 with purchase
of a PC)

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Personalized Setup

  • Install internet security software
  • Install system updates
  • Perform side-by-side personalization of the client's device
  • Install and configure up to three apps or software programs

$49.99

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Restore Media

  • Create a set of restore discs or a USB restore device using the pre-installed restore media creation

$59.99

($40.00 with purchase
of a PC)

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PC Hookup

  • Physically set up and connect one computer system (computer, monitor, keyboard, mouse and speakers)
  • Perform one software installation
  • Configure existing Internet access and e-mail account
   

$149.99

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iPad/Tablet or E-Reader Shield Installation

  • Install a protective screen shield (not included) on your iPad or other tablet

$14.99

Bring in your device.

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Tablet/e-Reader Setup and Shield Installation

  • Set up and configure your device
  • Install the latest firmware
  • Educate you about the features of your tablet or e-reader
  • Includes protective screen shield and shield installation

$39.99

Bring in your device.

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Diagnostic & Repair

  • Troubleshoot one PC or device
  • Repair any operating system-related issues
  • Remove all spyware and viruses
  • Install critical updates
  • Test operating system functionality

$199.99

Bring in your PC or device.

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$149.99

High-speed Internet connection required.

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$299.99

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Diagnostic

  • Test all software and hardware installed on the device for proper functionality
  • Provide estimated cost for repairs

$69.99

Bring in your PC or device.

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$129.99

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Operating System Installation (PCs only)

  • Install operating system software (not included) on your PC. Useful when upgrading to the latest platform or starting over on an older PC.

$129.99

Bring in your PC.

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$229.99

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Data Backup or Transfer

  • Create a data backup to ensure you won't lose your photos, music or other important files in case of system failure

Back up to customer-supplied media or storage device (9.4GB limit).

$99.99

Back up to 500GB hard drive (included)

$149.99

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Back up 20GB with 1 year of online storage

$199.99

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Home Networking Made Simple

  • Perform an in-home consultation to assess your needs and provide recommendations
  • Set up and secure your router
  • Connect up to three devices
  • Show you how it all works
  • Includes six months of ongoing support

Starting at $69.99

with purchase of a connected device.

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Starting at $89.99

See options ›

Starting at $89.99

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Printer Setup

  • Set up and configure your new local printer
  • Answer your questions about your printer's features and functions

 

$49.99

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Printer Troubleshooting

  • Resolve your printer issue and restore proper printing operation
  • Answer your questions about your printer's features and functions

 

$69.99

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