Service Description
|
How to Buy |
|
|
In Store |
Online |
In Your Home |
Tech Support Membership
In-store, remote and phone support for up to three computing devices (e.g. laptop, tablet, desktop, all-in-one).
Coverage includes:
- Virus removal
- Password resets
- Full diagnostics
- Operating system installation and repairs
- Hardware and memory installation and more
|
1 year $199.99 ($99.99 with purchase of a PC, Mac or tablet)
2 years $279.99 ($179.99 with purchase of a PC, Mac or tablet)
3 years $349.99 ($249.99 with purchase of a PC, Mac or tablet)
Find a store › |
1 year $199.99 ($99.99 with purchase of a PC, Mac or tablet)
Buy now › |
|
Software Installation
- Install one software title* (software not included)
- Perform necessary software updates
- Create shortcuts for desktop, start menu and quick launch bar access
*Excludes operating system installation.
|
$29.99 Bring in your PC. Find a store ›
| $49.99 High-speed Internet connection required.
Buy now › |
|
Personalized Setup & Restore Media
- Install internet security software
- Install system updates
- Perform side-by-side personalization of the client's device
- Install and configure up to three apps or software programs
- Create a set of restore discs or a USB restore device using the pre-installed restore media creation
|
$109.98 ($80.00 with purchase
of a PC) Find a store › |
|
|
Personalized Setup
- Install internet security software
- Install system updates
- Perform side-by-side personalization of the client's device
- Install and configure up to three apps or software programs
|
$49.99 Find a store › |
|
|
Restore Media
- Create a set of restore discs or a USB restore device using the pre-installed restore media creation
|
$59.99 ($40.00 with purchase
of a PC) Find a store › |
|
|
PC Hookup
- Physically set up and connect one computer system (computer, monitor, keyboard, mouse and speakers)
- Perform one software installation
- Configure existing Internet access and e-mail account
|
|
|
$149.99 Schedule an appointment › |
iPad/Tablet or E-Reader Shield Installation
- Install a protective screen shield (not included) on your iPad or other tablet
|
$14.99 Bring in your device. Find a store › |
|
|
Tablet/e-Reader Setup and Shield Installation
- Set up and configure your device
- Install the latest firmware
- Educate you about the features of your tablet or e-reader
- Includes protective screen shield and shield installation
|
$39.99 Bring in your device. Find a store › |
|
|
Diagnostic & Repair
- Troubleshoot one PC or device
- Repair any operating system-related issues
- Remove all spyware and viruses
- Install critical updates
- Test operating system functionality
|
$199.99 Bring in your PC or device. Find a store › |
$149.99 High-speed Internet connection required. Buy now › |
$299.99 Schedule an appointment › |
Diagnostic
- Test all software and hardware installed on the device for proper functionality
- Provide estimated cost for repairs
|
$69.99 Bring in your PC or device. Find a store › |
|
$129.99 Schedule an appointment › |
Operating System Installation (PCs only)
- Install operating system software (not included) on your PC. Useful when upgrading to the latest platform or starting over on an older PC.
|
$129.99 Bring in your PC. Find a store › |
|
$229.99 Schedule an appointment › |
Data Backup or Transfer
- Create a data backup to ensure you won't lose your photos, music or other important files in case of system failure
|
Back up to customer-supplied media or storage device (9.4GB limit). $99.99 Back up to 500GB hard drive (included) $149.99 Find a store › |
|
Back up 20GB with 1 year of online storage $199.99 Schedule an appointment › |
Home Networking Made Simple
- Perform an in-home consultation to assess your needs and provide recommendations
- Set up and secure your router
- Connect up to three devices
- Show you how it all works
- Includes six months of ongoing support
|
Starting at $69.99 with purchase of a connected device.
Find a store › |
Starting at $89.99
See options › |
Starting at $89.99 Schedule an appointment › |
Printer Setup
- Set up and configure your new local printer
- Answer your questions about your printer's features and functions
|
|
$49.99 Buy now › |
|
Printer Troubleshooting
- Resolve your printer issue and restore proper printing operation
- Answer your questions about your printer's features and functions
|
|
$69.99 Buy now › |
|
