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Tech Support

Laptops, Desktops, Tablets
and iPad®

One-Year Membership for $199.99

  • Unlimited access to help in store, online or on the phone
  • Support for up to three computing or tablet devices
  • Includes Webroot Internet Security protection for one year

Customer Reviews

3.8 of 5 3.8 of 5 (474 reviews)

Geek Squad Tech Support

Membership Benefits

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    Support for up to three computing or tablet devices
    Including your personal tablet, iPad®, PC or Mac — even if you bought them somewhere else.

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    Support options
    In store, 24/7 online, remote support or phone support available at 1-800 GEEK SQUAD (1-800-433-5778).

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    Internet security software
    Includes online protection for one year.

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    Virus and spyware removal
    If your device catches a bug, we'll eradicate it.
    (Regular price without Tech Support — $199.99)

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    System tune-ups
    Keep your computer running smooth and resolve any computer slowness issues.
    (Regular price without Tech Support — $99.99)

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    Operating system installation and software repair
    Get the most up-to-date software on your computer.
    (Regular price without Tech Support — $29.99–$129.99)

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    Hardware installation
    We'll take the hassle out of tricky hardware installation (hardware not included).

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    Password resets
    We'll beef up security to your accounts by updating your passwords.
    (Regular price without Tech Support — $29.99)

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    Printer help
    Assistance for hooking up your printer to various computer devices.

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    On-demand access to thousands of how-to videos online
    Including step-by-step Windows 8 guides, Photoshop and Flash video tutorials, and much more.

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    In-home support option
    Get up to 90 minutes of in-home support for a $49.99 fee per visit.

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    15% discount on further Geek Squad services
    Receive the discount for as long as your membership is active (excludes Geek Squad Protection).

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    Additional Tech Support plans
    Two-year and three-year Tech Support plans available for purchase in store.

    The following items are not included:
    • Hardware repairs, setup, data transfer, backup and recovery services.
    • PC components.
    Requirements:
    • Antivirus/antispyware software must be active and up to date.
    • A high-speed Internet connection is required for online support.

FAQs

    How do I receive support?
    You can receive support by chatting with an Agent at www.geeksquad.com/techsupport, by visiting your nearest Best Buy store, or by calling 1-800 GEEK SQUAD (1-800-433-5778). Tech Support customers can also get up to 90 minutes of in-home support for a $49.99 fee per visit.

    How often can I contact Geek Squad with issues?
    As many times as you'd like during the length of your term, we're just waiting by our keyboards, waiting to hear from you.

    How does Tech Support differ from Geek Squad Protection?
    Geek Squad Protection is a protection policy against your computer hardware. Tech Support is unlimited support for software issues.

    What types of devices can I receive support on?
    As a Geek Squad Tech Support member you can receive support on tablets, iPad, PCs or Mac.

    What types of issues can I receive support on?
    Geek Squad Tech Support covers help with spyware and virus removal, software installation, wireless network troubleshooting and computing troubleshooting.