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Geek Squad

Geek Squad® Tech Support

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Get unlimited access to 24/7 technical support and troubleshooting for PCs, Macs and tablets with Geek Squad Tech Support.

  • Unlimited Windows 8 support
  • Unlimited virus removal1
  • Unlimited computer tune-ups
  • Unlimited troubleshooting
  • Internet Security Software included
  • See all benefits ›

Four Ways to Get Support  with your Tech Support membership

  • Online Chat

    Online Chat

    Walk through any issues 24/7 with our online Agents.


  • Phone

    Phone

    Our Agents are merely a
    phone call away.



    Call 1-800 GEEK SQUAD
    (1-800-433-5778)

  • In-Store

    In-Store

    Get the answers you need at
    an in-store Geek Squad Precinct near you.


    Find a store ›

  • In-Home

    In-Home

    Have a Geek Squad Agent come to your home for discounted rate of $49.99.


    Call 1-800 GEEK SQUAD
    (1-800-433-5778)

Already have Tech Support? Click here ›

Save $100 on 1 Year of Tech Support

Buy any tablet, laptop or desktop and get a 1 year membership to Geek Squad Tech Support for only $99.99.2

Internet security software will be automatically added to your cart.

How it works:

1. Add Geek Squad Tech Support to your cart

24/7 Support

Tech Support Membership

$99.99

Reg. Price: $199.99

Plus
Software

Internet Security Software

Included

Reg. Price: $49.99

Add to Cart

2. Then add a tablet, laptop or desktop computer to your cart

Shop Qualifying Products

Tech Support Membership Benefits

Benefit Type

With Membership

Without Membership

Internet Security Software

Included

$49.99/year

Virus and spyware removal

Unlimited1

$199.99 ea.

Computer tune-ups

Unlimited

$99.99 ea.

Operating system installation

Unlimited

$129.99 ea.

Software repair

Unlimited

$29.99 ea.

Hardware installation (hardware sold separately)

Unlimited

$49.99 ea.

Update passwords for increased security

Unlimited

$49.99 ea.

Printer setup

Unlimited

$49.99 ea.

Access to thousands of how-to videos online

Included

$49.99 ea.

Covers up to three devices

Included

N/A

In-home support

$49.99/visit3

Price varies

15% discount on additional Geek Squad Services4

  • Hardware Setup
  • Data Backup or Transfer
  • Recovery Services

Available

N/A

Pricing reflects one-time in-store service cost. Actual service costs may vary by service provider, region, and channel. See complete terms and conditions.
1Virus removal is not available on tablets.
2Excludes Marketplace items. Tech Support activation code will be sent within a few days of purchase. Tech Support not available until activation code is redeemed.
3Per 90-minute in-home visit with Tech Support Member.
4Excludes Geek Squad Protection.

Frequently Asked Questions

How do I receive support?

You can receive support by chatting with an Agent at www.geeksquad.com/support, by visiting your nearest Best Buy store, or by calling 1-800 GEEK SQUAD (1-800-433-5778). Tech Support members can also get up to 90 minutes of in-home support for a $49.99 fee per visit.

How often can I contact Geek Squad with issues?

As many times as you'd like during the length of your term, we're just waiting by our keyboards, waiting to hear from you.

How does Tech Support differ from Geek Squad Protection?

Geek Squad Protection is a hassle-free hardware repair and replacement plan. Tech Support offers unlimited access to technical support.

What types of devices can I receive support on?

As a Geek Squad Tech Support member, you can receive support on up to three PCs, Macs and tablets, no matter where you bought them.

What types of issues can I receive support on?

Geek Squad Tech Support covers help with spyware and virus removal, software installation, and general computer troubleshooting.