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Geek Squad® - Home Theater Consultation

$99.99

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    Specifications

    • UPC: 400035523091
    We'll design and lay out a system that captures your home theater dreams, and works within your budget. We can also help you choose products that work best with your design. At the time of your consultation, you'll receive a coupon good for the full purchase price of this service, redeemable on any future home theater purchase $499 or more.

    Get more for your money — combine this service with Whole Room Setup ›




    WHAT IS INCLUDED

    A Geek Squad Installer will:
    • Come to your home
    • Listen as you describe the home theater system you envision
    • Walk through your home to determine feasibility in all installation areas
    • Discuss things that can and cannot be accomplished
    • Point out problem areas and recommend how to proceed
    • Offer assistance with home theater product selection and pricing
    • Provide a detailed estimate of work to be performed, including a diagram of the layout
    • Provide a coupon with a value equal to the purchase price of this service, redeemable on any future home theater purchase $499 or more
    Approximate time to complete: 1-½ hours


    Why should you have Geek Squad do it for you?
    • Friendly, knowledgeable Installers
    • Apartment, condo, house or elsewhere — we come to you
    Note:
    This service does not include setup of audio or video components. Additional charges may be required for land travel beyond installation coverage areas.



    WHAT TO EXPECT

    Important scheduling information:
    After completing your order, you will receive a confirmation e-mail. You will also receive a redemption e-mail for each service you've purchased. Print a copy of the redemption e-mail(s) to give to your Installer at the time of service.

    To use this service, follow these easy steps:
    1. Call 1-888-BEST BUY (1-888-237-8289) to schedule your appointment. Alternately, within 72 hours of receiving your confirmation e-mail, you will receive a phone call to schedule your appointment.
    2. Print your Geek Squad redemption e-mail.
    3. Be ready when the Installer arrives at your chosen location.
    Should you need to change your Home Theater Consultation date after you've scheduled your service, call 1-888-BEST BUY (1-888-237-8289) to reschedule your appointment.

    WHAT TO HAVE READY

    When the Installer arrives, remember to have the following ready:
    • The printout of your Geek Squad redemption e-mail for the Home Theater Consultation service you purchased

    Ratings & Reviews

    Overall Customer Rating:
    82% of customers would recommend this product to a friend (36 out of 44)

    Rating Breakdown

    63%
    (28 Reviews)
    16%
    (7 Reviews)
    5%
    (2 Reviews)
    2%
    (1 Review)
    14%
    (6 Reviews)
    Value for Price:
    1
    Friendliness of Agent(s):
    1
    Timeliness:
    1

    Product Q&A

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    Best Buy Customer Reviews

    (36 out of 44)
    Could not make the tivo system work
    1
    Posted by: from flagstaff, arizona on 05/17/2013Spent 5 hours trying to make the TiVo system work. Couldn't do it. Almost as frustrating as the horrible experience of buying the tv system.

    0 out of 0 found this review helpful.

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    Took a while....
    2
    Posted by: from Ohio on 05/17/2013While the consultation was fine, it took three weeks to receive a quote, and that was only after I emailed the technician asking about if I would ever receive it..... Other companies "free" quotes were received in days and they offered more options without having to ask how much longer I would have to wait. For $100, you would think BestBuy woul work harder at getting the information to the customer in a timely fashion.....

    0 out of 0 found this review helpful.

    Was this review helpful?

    Very helpful in exploring all options to fit needs
    5
    Posted by: from Austin, TX on 05/15/2013We wanted to put a TV outside, under our pergola, but wanted to be able to watch football games without paying Direct TV to run an outside line, which would mean a monthly fee plus installation. We also needed help with speakers that would enable us to use our our various mobile devices, stereo and tv, without relying on cell phone battery drainage (blue tooth). We wanted portability of the good sounding speakers, and also wanted to maximize use of our internet connection. He helped us discover various options out there that we did not know about, as technology changes frequently. We are very happy with the service. He called back quickly and I was able to get an appt with 5 business days.

    0 out of 0 found this review helpful.

    Was this review helpful?

    Helped us make decisions
    5
    Posted by: from springville, NY on 05/13/2013Thought it was very helpful. Without the consultation we would have struggled to choose the correct products for us.

    0 out of 0 found this review helpful.

    Was this review helpful?

    great prompt and careful delivery and set up
    5
    Posted by: from tampa,FL on 05/10/2013very good service and set up in fast time and clean up well afterwards

    0 out of 0 found this review helpful.

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    My best Geek service to date!
    5
    Posted by: from Boulder, CO on 05/10/2013Everyone showed up on time. They were very knowledgable. Everything works as expected. Good job!

    0 out of 0 found this review helpful.

    Was this review helpful?

    Great picture
    3
    Posted by: from Dallas, Tx on 05/10/2013Its ok, but not the best......I like it because the picture quality is great.....it was just right for the area I suggested for it

    0 out of 0 found this review helpful.

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    Simply the BEST!
    5
    Posted by: from DePere, WI on 05/08/2013Thank you thank you thank you for recommending such a great Home Theater and Wireless Audio system for me. I adore my Sonos system and appreciate the time you took to listen to my needs. Your recommendations were spot on!

    0 out of 0 found this review helpful.

    Was this review helpful?

    Worthwhile service for help assessing requirements
    4
    Posted by: from D-M-V on 05/06/2013The Geek Squad Rep answered my questions, and understood what would be required for the configuration of devices I wanted. The high-end, high-price accessories he recommended turned out to be over-kill for my needs.

    0 out of 0 found this review helpful.

    Was this review helpful?

    Consult was a little disappointing
    3
    Posted by: from North Brunswick,NJ on 05/05/2013We set up a home TV consult at the local best buy. The sales people did not know if the Best Buy Employee coming to our home would bring a computer or how the consult was actually done. We were a little disappointed that the representative arrived with just a pad & pen to record our measurements & items to be purchased. We could not refer to anything visually so it was difficult to see & understand what we were going to purchase. No real follow up after the visit. In addition the estimate provided was ridiculously high- $2,000 itemized for the Geek Squad!!! Yikes that's more than the equipment was going to cost. We paid $100 for the visit which we were told if we had them do the install would be a credit to our purchases & installation. Don't feel this was worth the visit.

    0 out of 0 found this review helpful.

    Was this review helpful?

    Product images, including color, may differ from actual product appearance.

    Rating Breakdown

    63%
    (28 Reviews)
    16%
    (7 Reviews)
    5%
    (2 Reviews)
    2%
    (1 Review)
    14%
    (6 Reviews)
    Value for Price:
    1
    Friendliness of Agent(s):
    1
    Timeliness:
    1