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Extend Your Warranty and Enhance Your Coverage

Potential Cell Phone Repair Costs Without a Protection Plan

Pricing reflects average national repair cost. Actual repair costs may vary by service provider or region.

  • Screen Replacement$275
  • Digitizer/LCD$350
  • Main Board$150
  • Battery$60
  • Sound (poor sound quality)$75

Protection Plan Pricing and Benefits

GEEK SQUAD DROPS, SPILLS & DEFECTS PROTECTION1

$7.99 a month OR $159.99 for two years.

Service fees apply.

GEEK SQUAD COMPLETE PROTECTION1
(In Store Only)

$10.99 a month OR $239.99 for two years.

Service fees or deductible applies. Not available for no-contract phones that are not an iPhone.

Loss & Theft2

You'll have coverage if your cell phone is lost or stolen.

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Drops and Spills

If you drop or spill on your device in the course of normal use, we'll cover the cost of your repair. Service fees may apply.

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One-time Battery Replacement

If the removable battery fails to hold a charge, we will replace it one time.

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Normal Wear and Tear

This includes repair costs for normal wear and tear, including defects in materials or workmanship and failures due to dust, internal heat and humidity.

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Power Surge Repair

We'll handle the repair costs for equipment failure due to a power surge or fluctuation.

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Pixel Repair and Burn-in Coverage

If your pixels start looking weird or a shadow image sticks, we'll get your screen back to pristine condition.

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Getting Help Is Easy

If Your Phone Was

LOST OR STOLEN

Call Us

1-866-205-4388 between 8 a.m. and 8 p.m. CT. All claims must be filed within 60 days of incident.

For Assistance with

EVERYTHING ELSE

Find Us

GeekSquad.com/Protection

Call Us

1-800-GEEKSQUAD (1-800-433-5778)

Visit Us

Make a reservation at GeekSquad.com/Scheduling for in-store support.

Already Have a Plan?

Request Express Replacement for your cell phone or iPhone.

For all other products, make a reservation to bring your product to a Best Buy store OR start a claim over the phone at 1-800-433-5778

Service Fees & Deductibles

Geek Squad Drops, Spills & Defects Protection

There is a limit of 3 claims within a rolling 24 months.

  • Service Fee (for phones under $799.99): $149.99
  • Service Fee (for phones $799.99+) $199.99
Geek Squad Complete Protection

There is a limit of 3 claims within a rolling 24 months for drops, spills, cracks, mechanical failure, wear, tear or battery replacement. If the claim is for loss or theft, there is a limit of 2 claims within a rolling 12 months.

  • Service Fee (for phones under $799.99): $149.99
  • Service Fee (for phones $799.99+): $199.99
  • Loss & Theft Deductible (for phones under $799.99): $199.99
  • Loss & Theft Deductible (for phones $799.99+): $249.99