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Extend Your Warranty and Enhance Your Coverage

Extend Your Warranty and Enhance Your Coverage With Geek Squad Protection

Potential Cell Phone Repair Costs Without a Protection Plan

Pricing reflects average national repair cost. Actual repair costs may vary by service provider or region.

  • Screen Replacement$285
  • Digitizer/LCD$275
  • Main Board$170
  • Battery$90
  • Sound (poor sound quality)$79
Online & In Store
In Store Only

Protection Plan Pricing and Benefits

GEEK SQUAD PROTECTION1

$7.99 a month or $159.99 for two years.

Service fees or deductible applies. Not available for iPhone or any no-contract phones.

GEEK SQUAD COMPLETE PROTECTION2
(In Store Only)

$10.99 a month or $239.99 for two years.

Service fees or deductible applies. Not available for iPhone or any no-contract phones.

Loss & Theft

You'll have coverage if your cell phone is lost or stolen.

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Drops, Spills & Cracks

If you drop or spill on your device in the course of normal use, we'll cover the cost of your repair. Service fees may apply.

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One-time Battery Replacement

If the original, removable battery fails to hold a charge, we will replace it one time.

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Normal Wear and Tear

This includes repair costs for normal wear and tear, including defects in materials or workmanship and failures due to dust, internal heat and humidity.

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Check Mark

Mechanical Failure

Get continued coverage on defects after the manufacturer's warranty ends.

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Accessories

We cover any of the accessories that came with your original phone purchase, including a home charger, earbuds and more.

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Getting Help Is Easy

If Your Phone Was

LOST OR STOLEN

Call Us

1-866-205-4388 between 8 a.m. and 8 p.m. CT. All claims must be filed within 60 days of incident.

Learn more at: GeekSquad.com/LossTheftClaim

For Assistance with

EVERYTHING ELSE

Find Us

GeekSquad.com/Protection

Call Us

1-800-GEEKSQUAD (1-800-433-5778)

Start a Claim Online

GeekSquad.com/ServiceRequest

Already Have a Plan?

Request Express Replacement for your cell phone.

For all other products, make a reservation to bring your product to a Best Buy store OR start a claim over the phone at 1-800-433-5778

Service Fees & Deductibles

Geek Squad Protection

There is a limit of 3 claims within 24 months.3

  • Service Fee (for phones under $799.99): $149.99
  • Service Fee (for phones $799.99 or more) $199.99
Geek Squad Complete Protection

There is a limit of 3 claims within 24 months for drops, spills, cracks, mechanical failure, wear, tear or one-time battery replacement. If the claim is for loss or theft, there is a limit of 2 claims within a rolling 12 months.

  • Service Fee (for phones under $799.99): $149.99
  • Service Fee (for phones $799.99 or more): $199.99
  • Loss & Theft Deductible (for phones under $799.99): $199.99
  • Loss & Theft Deductible (for phones $799.99 or more): $249.99