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Gaming Consoles

Geek Squad® Protection

Bad luck deserves good coverage. Keep your gaming console working like new with the help of over 20,000 Geek Squad Agents who will get you up and running again if the unexpected happens.



Potential Repair Costs Without a Protection Plan

Pricing reflects average national repair cost. Actual repair costs may vary by service provider or region.

  • Gaming Consoles$179

Protection Plan Benefits

Accidental Damage from Handling Plan

Cover your product in case you drop, crack or spill on it.

Protection Plan

Cover your product in case it malfunctions.

Accidental Damage from Handling2

Cover your product in case you drop, crack or spill on it. Available only for Xbox One and PlayStation 4.

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Controller Coverage

If it goes bust, we'll provide a one-time replacement. Includes Accidental Damage from Handling for any controller inside console box at time of purchase.

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Normal Wear and Tear

This includes repair costs for normal wear and tear, including defects in materials or workmanship and failures due to dust, internal heat and humidity.

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Power Surge Repair

We cover the repairs for equipment failure due to a power surge.

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Peace of Mind with Every Plan

24/7 Claim Support

Call 1-800-433-5778 or go to for help with claims.

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You can transfer Protection Plans for individual products to a new owner, with no charges or restrictions.

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Getting Service Is Easy


Read the terms and conditions to see if your product qualifies for service.


Make a reservation to bring your product to a Best Buy store.

Have questions? Call 1-800-433-5778 and have your receipt handy.

You will have an opportunity to add a Geek Squad® Protection Plan during your purchase process.

Excludes Marketplace items.