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Extend Your Warranty and Enhance Your Coverage

Potential Cell Phone Repair Costs Without a Protection Plan

Pricing reflects average national repair cost. Actual repair costs may vary by service provider or region.

  • Screen Replacement$275
  • Digitizer/LCD$350
  • Main Board$150
  • Battery$60
  • Sound (poor sound quality)$75

Protection Plan Pricing and Benefits


$7.99 a month OR $159.99 for two years.

Service fees apply.

Drops and Spills

If you drop or spill on your device in the course of normal use, we'll cover the cost of your repair. Service fees may apply.

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One-time Battery Replacement

If the removable battery fails to hold a charge, we will replace it one time.

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Normal Wear and Tear

This includes repair costs for normal wear and tear, including defects in materials or workmanship and failures due to dust, internal heat and humidity.

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Power Surge Repair

We'll handle the repair costs for equipment failure due to a power surge or fluctuation.

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Pixel Repair and Burn-in Coverage

If your pixels start looking weird or a shadow image sticks, we'll get your screen back to pristine condition.

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Getting Help Is Easy

If Your Phone Was


Call Us

If you previously purchased a Loss and Theft Protection Plan and your cell phone was lost or stolen, call us at 1-866-205-4388 between 8 a.m. and 8 p.m. CT. All claims must be filed within 60 days of incident.

For Assistance with


Find Us

Call Us

1-800-GEEKSQUAD (1-800-433-5778)

Visit Us

Make a reservation at for in-store support.

Already Have a Plan?

Request Express Replacement for your cell phone or iPhone.

For all other products, make a reservation to bring your product to a Best Buy store OR start a claim over the phone at 1-800-433-5778

Service Fees & Deductibles

Geek Squad Drops, Spills & Defects Protection

There is a limit of 3 claims within a rolling 24 months.

  • Service Fee (for phones under $799.99): $149.99
  • Service Fee (for phones $799.99+) $199.99

You will have an opportunity to add a Geek Squad® Protection Plan during your purchase process.

Excludes Marketplace items.