Geek Squad® Protection

Bad luck deserves good coverage. Keep your MP3 player working like new with the help of over 20,000 Geek Squad Agents who will get you up and running again if the unexpected happens.



Potential Repair Costs Without a Protection Plan

Pricing reflects average national repair cost. Actual repair costs may vary by service provider or region.

  • Hard Drive$222
  • Battery$72
  • Digitizer/LCD$159

Protection Plan Benefits

Accidental Damage from Handling Plan

Cover your product in case you drop, crack or spill on it.

Protection Plan

Cover your product in case it malfunctions.

Accidental Damage from Handling2

Cover your product in case you drop, crack or spill on it.

Check Mark

One-Time Battery Replacement

If the original rechargeable battery fails to hold a charge, we'll replace it.

Check Mark
Check Mark

Normal Wear and Tear

This includes repair costs for normal wear and tear, including defects in materials or workmanship and failures due to dust, internal heat and humidity.

Check Mark
Check Mark

Power Surge Repair

We'll handle the repair costs for equipment failure due to a power surge or fluctuation.

Check Mark
Check Mark

Pixel Repair and Burn-in Coverage

If your pixels start looking weird or a shadow image sticks, we'll get your screen back to pristine condition.

Check Mark
Check Mark

Peace of Mind with Every Plan

24/7 Claim Support

Call 1-800-433-5778 or go to for help with claims.

Check Mark
Check Mark


You can transfer Protection Plans for individual products to a new owner, with no charges or restrictions.

Check Mark
Check Mark

Getting Service Is Easy


Read the terms and conditions to see if your product qualifies for service.


Request Express Replacement for my iPod®.


For all other MP3 players, make a reservation to bring your product to a Best Buy store.

Have questions? Call 1-800-433-5778 and have your receipt handy.