Geek Squad Protection

Geek Squad® Protection Plans for MP3 Players

Complete Peace of Mind

There are no deductibles, hidden fees1 or extra charges for parts and labor. Our No Lemon Policy ensures you won't get stuck with a product that can't be fixed. We even cover accidents like drops and spills with our advanced plan.

Whenever You Need Us, We'll Be There

We offer the convenience of over 1,000 locations, including one at every Best Buy® store.

Geek Squad Protection Plan Features

Advanced plan only checkmark

Accidental Damage from Handling (Advanced Plan Only)
It happens sometimes. If you drop or spill on your MP3 player in the course of normal use, we'll cover the cost of your repair

Checkmark

One-Time Battery Replacement
If the original rechargeable battery fails to hold a charge, we'll replace it.

Checkmark

No Lemon Policy
If your product requires any three qualified repairs during the life of your plan, we'll replace it with a comparable one.

Checkmark

No Deductibles
We'll protect you from parts and labor costs, for the life of your plan, to keep your gadget working like new.

Checkmark

Normal Wear and Tear
This includes repair costs for normal wear and tear, including defects in materials or workmanship and failures due to dust, internal heat and humidity.

Checkmark

Pixel Repair and Burn-In Coverage
If your pixels start looking weird or a shadow image sticks, we'll get your screen back to pristine condition.

Checkmark

Power Surge Repair
We'll cover the repair cost for equipment failure due to a power surge or fluctuation.

Checkmark

Transferable
You can transfer protection plans for individual products to a new owner, with no charges or restrictions.

Checkmark

24/7 Claim Support
Call 1-800-GEEKSQUAD or go to GEEKSQUAD.COM for help with claims.

Potential MP3 Player Repair Costs WITHOUT the Plan

Pricing reflects average national repair costs. Actual repair costs may vary by service provider or by region.

Hard Drive...............................................$222

Battery......................................................$72

Digitizer/LCD..........................................$159

1For specific plan benefits, please refer to the actual plan terms and conditions. Additional terms and conditions apply, please refer to the actual plan terms and conditions for a complete description of the scope and limitations of coverage. A service order disclaimer may need to be signed to obtain repairs. You may be charged a diagnosis fee to determine the cause of the product failure. If it is determined that the cause of the product failure is covered under either the manufacturer's warranty or the plan's terms and conditions, the diagnosis fee will be refunded to you. Repairs or replacements will be performed at our discretion by a Best Buy service center, in-home technician or an authorized third party provider.
BEST BUY, the BEST BUY logo, the tag design and GEEK SQUAD are trademarks of BBY Solutions, Inc. ©2012 BBY Solutions, Inc. All Rights Reserved.