Geek Squad Protection

Geek Squad® Replacement Plans

Complete Peace of Mind

Breakdowns, malfunctions and normal wear and tear are all covered. No warranty worries here. If your product stops working, simply bring it in to us and walk out with a replacement.

Whenever You Need Us, We'll Be There

We offer the convenience of over 1,000 locations, including one at every Best Buy® store.

Covered Products

  • Home Office

    Modems and routers, cordless phones, printer docks and digital photo frames, calculators, scanners, micro recorders.

  • Gaming

    Accessories (controllers, motion controllers, headsets, Guitar Hero, Rock Band, Dance Pads), new and used video game software (not PC).

  • Audio

    Speakers for computers and MP3 players, headphones and microphones, portable CD players and clock radios, boomboxes, shelf systems.

  • Other Covered Products

    3D glasses, broadband devices and wireless Bluetooth devices, Blu-ray Discs, FRS radios and remote controls, radar detectors, small appliances (like coffee makers and personal care products). To receive a Blu-ray Disc or gaming software replacement, please call 1-800-GEEKSQUAD.

Geek Squad Replacement Plan Features

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Normal Wear and Tear
This includes repair costs for normal wear and tear, including defects in materials or workmanship and failures due to dust, internal heat and humidity.

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Power Surge Repair
We'll handle the repair cost for equipment failure due to a power surge or fluctuation

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Transferable
You can transfer protection plans for individual products to a new owner, with no charges or restrictions.

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24/7 Claim Support
Call 1-800-GEEKSQUAD or go to GEEKSQUAD.COM for help with claims.

For specific plan benefits, please refer to the actual plan terms and conditions.. Additional terms and conditions apply, please refer to the actual plan terms and conditions for a complete description of the scope and limitations of coverage. A service order disclaimer may need to be signed to obtain repairs. You may be charged a diagnosis fee to determine the cause of the product failure. If it is determined that the cause of the product failure is covered under either the manufacturer's warranty or the plan's terms and conditions, the diagnosis fee will be refunded to you. Repairs or replacements will be performed at our discretion by a Best Buy® service center, in-home technician or an authorized third party provider. Some services may require an in-home visit scheduled and performed during regular business hours.
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