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Geek SquadiPod & MP3 Player Services
Geek Squad iPod & MP3 Player Services

Geek Squad® offers a variety of protection plans and in-car installation for your iPod & MP3 players, as well as repair and diagnostic services for iPods® and MP3 players.

Geek Squad iPod & MP3 Player Services

We take care of your technology needs — so you don't have to

Geek Squad Protection: MP3 Players

Geek Squad Protection: iPod & MP3 Players

Repair costs for normal wear and tear are covered, with no deductibles. You also get our No Lemon Policy, power surge and pixel repair, and much more. Our advanced plan even covers drops and spills. Learn more

Which iPod® or MP3 service is right for you?

Call a customer service representative at:
1-888-BEST BUY


Rest easy with product protection plans for your iPod & MP3 players, including an advanced option that covers drops and spills.

Installation and Setup

Our Agents can get your iPod® or MP3 player set up, as well as install an MP3 player in your car.


Our Agents can help diagnose iPod & MP3 player issues and advise you on the best course of action.

Trade-In and Recycling

Get paid when you trade in select iPods. You can also recycle in a responsible way.

Need Help Now?

Four Convenient Options

Chat icon Chat online with a Geek Squad® Agent.

Phone iconCall 1-800-GEEKSQUAD for phone support.

Store iconVisit your nearest Best Buy store.

iPod iconRequest Express Replacement for your iPod®.

Tools icon

Tools and Downloads

Find drivers and updates

  • 24/7 Help

    Call 1-800-GEEKSQUAD or chat online with a Geek Squad® Agent.

  • Strength in Numbers

    You'll find Geek Squad® in every Best Buy store, with over 20,000 Agents nationwide.

  • Protecting Your Privacy

    We work hard to safeguard the personal information on your phone. Learn more