Appliance Delivery
Appliance delivery and installation are separate services. If you request delivery of your appliance, it will be delivered only; it will not be installed. Installation can be ordered for an extra fee. Learn more about our professional Appliance Installation.
Delivery
Best Buy's delivery service professionals will:
- Deliver, unpack and place your new appliance where requested, if accessible.
- Connect basic appliances to electrical outlets or connect refrigerators to existing water lines.
- Test product operation if it is at room temperature.
- Level it, if required by the manufacturer.
- Install any manufacturer-supplied safety hardware, such as anti-tip brackets.
- Recycle your old appliance for free.
Appliance delivery is scheduled online when you place your order.
Installation
You can order installation for an extra fee. We will disconnect your old appliance and install your new one according to local codes and regulations. We do not include the parts or labor required to modify existing services, flooring, cabinetry, or your new appliance.
Appliances that typically require professional installation include:
- Gas ranges
- Gas dryers
- Cooktops
- Wall ovens
- Over-the-range microwaves
- Dishwashers
- Window air conditioners
- Refrigerators requiring new water lines
To order installation of your new appliance, call our Appliance Help Line at 1-800-624-4434.
Installation Parts
- You may need to supply some items for appliance hookup, such as electrical cords, hoses, and gas flex lines.
- Existing power cords cannot be reused.
- Existing hoses cannot be reused.
- Existing gas flex lines cannot be reused.
- Other additional parts, such as gas flex lines and Dishwasher Installation Kits may also be required if you intend to purchase Installation through Best Buy. Basic parts, such as plumbing fittings, sealants and fasteners, will be provided with your installation purchase.
DELIVERY INFORMATION FOR SPECIFIC APPLIANCES
Refrigerator
Delivery Service:
- Product placed where requested, if accessible.
Delivery and Connection Service:
- If icemaker is purchased at the store, it will arrive installed in the refrigerator.
- Door reversal included if requested at time of purchase.
- Connect icemaker and water to an existing water line.
- Connection to existing water supply (water line sold separately).
- In-line water filter installed if purchased at Best Buy.
- Shutoff valve must be present.
- Includes recycling of old refrigerator and freezer.
Refrigerators requiring new water line hookups (those with ice makers, water dispensers and/or water filtration) typically require professional installation if no water lines exist. Call our Appliance Help Line at 1-800-624-4434 for details.
Gas Range
Delivery Service:
- Product placed where requested, if accessible.
Delivery and Connection Service:
- Gas line to existing range must be disconnected, with shutoff valve present and turned off prior to the delivery team's arrival.
- Connections will only be made to a new gas flex line (purchased separately).
- Includes installation of manufacturer-supplied anti-tip bracket.
- Includes recycling of old range.
Dishwasher
Delivery Service:
- Product placed where requested, if accessible.
Freezer
Delivery Service:
- Product placed where requested, if accessible.
Washer
Delivery Service:
- Product placed where requested, if accessible.
Delivery and Connection Service:
- Connect to an existing electrical outlet.
- Connect to existing hot and cold water lines and drain, only if new hoses are used.
- Includes recycling of old washer.
Dryer
Delivery Service:
- Product placed where requested, if accessible.
Delivery and Connection Service:
- Gas line to existing dryer must be disconnected, with shutoff valve present and turned off prior to the delivery team's arrival.
- Connections will only be made to a new gas flex line (purchased separately).
- Connect dryer venting if it is new and metal.
- Includes recycling of old dryer.
Gas dryers typically require professional installation. Conversion from natural gas to LP is also available for an extra charge. Call our Appliance Help Line at 1-800-624-4434 for details.
Microwave
Delivery Service:
- Product placed where requested, if accessible.
Delivery and Connection Service:
- Includes disconnection and removal of your old over-the-range microwave or range hood.
Air Conditioner
Delivery Service:
- Product placed where requested, if accessible.
- Note: Because air conditioners are typically shipped via UPS or FedEx, our delivery service will not be available to assist you. If you decide to have your air conditioner professionally installed by Best Buy, our installer will unpack, position and install.
Window air conditioners typically require professional installation. Call our Appliance Help Line at 1-800-624-4434 for details.
Fitness Equipment
Delivery Service:
- Product delivered to threshold of residence only.
- Note: Because fitness equipment is typically shipped via a third-party shipping agent, our delivery service will not be available to assist you.
