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Best Buy  ›  Customer Service  ›  Help  › 

Getting Receipt Copies

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Help Center

Getting Receipt Copies

For Online Purchases

For completed BestBuy.com orders, you can get a copy of your receipt online:

  1. Sign in to your account and select "Orders".
  2. Click on the order number for the receipt you'd like to print.
  3. Click the View Order Receipt button and print.

If you checked out as a guest, you can still check your order status and print a receipt online. You'll need to provide your order number, last name and phone number.

For In-Store Purchases

To get a receipt for a purchase you made in a Best Buy store, visit the Customer Service counter at the store where you made the purchase. If you paid by credit card, bring the credit card you used for the purchase. If you paid by check, bring your photo ID. We'll ask you to fill out a short form.

Unfortunately we cannot retrieve receipt copies for purchases paid in cash, or for purchases made more than two years ago.

You can also call 1-888-BEST BUY (1-888-237-8289) to request a copy of your store receipt.

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