Best Buy Marketplace Promise
Along with more products and brands to choose from, Best Buy Marketplace offers secure online transactions with Marketplace Sellers and the assurance that when you need it Best Buy Marketplace is here to help.
In addition to choosing Sellers based on the products they offer, each Seller has been approved by Best Buy Marketplace and has a reputation of providing helpful, fair and responsive customer service.
What You Need to Know
If you have questions about your Best Buy Marketplace order or need to return an item, please contact the Seller first. In nearly every case, Sellers will be able to help you with returns, delivery changes and any other questions you may have.
If you have already contacted the Seller and were unable to resolve the issues with your order, you can contact Customer Service at 1-888-BEST BUY (1-888-237-8289). By providing details about your order and the steps you've taken with the Seller, a Customer Service Associate will work with you and the Seller to resolve the issue.