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Problems With An Order

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Problems with an Order — Damaged, Defective or Incorrect Items

If you received a damaged, defective or incorrect item, you have two options

  1. Bring the product to your local store for exchange or return. If you choose to return the item, you will receive a refund to the original form of payment.
  2. Call 1-888-BEST BUY (1-888-237-8289) for assistance.

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