Shipping to a Military Address – APO/FPO

Most products on BestBuy.com can be shipped to APO or FPO addresses. However, there are some exceptions:

• Special order products
• Marketplace items shipped from Marketplace Sellers
• Oversized products, including major appliances, TVs 25" and larger (including some flat-panel TVs) entertainment furniture, and other items that exceed certain size and weight restrictions
• GPS hardware
• GPS software
• Mobile phones
• FRS radios
• Cordless phones
• FM transmitters

If a product cannot be shipped to an APO or FPO address, you'll get a message in your Cart after you've entered the shipping information.

Address Formatting Instructions

To make sure your package gets to its destination, follow these instructions for entering a military address.

1. Do not use special characters or punctuation (such as %, &, ', -, ?, !, etc.).
2. For Army, Navy and Marines: Enter Unit Number and Box Number in the "Address" field.
   For Ships: Enter Ship Name and Hull Number.
   For Air Force: Enter PSC Number and Box Number.
3. In "Address Line 2," enter optional military command or organization name (e.g., USAG J or 2/566 Postal Co.).
4. In the "City" field, enter APO or FPO.
   Please note: We cannot ship to city codes other than APO or FPO for military shipments. Entering a city other than APO or FPO will result in your order being delayed or possibly canceled. Also, do not enter the state in this field. (Incorrect: APO AE, AE.) If you are stationed in a war zone, our system also may not recognize your address. Please review your entry for accuracy and check the box to accept terms and conditions to send to your address. This will allow you to proceed with your order.
5. In the "State" field, select one of the following:
   AE – Armed Forces Europe, Middle East, Africa and Canada
   AA – Armed Forces Americas
   AP – Armed Forces Pacific
6. In the "ZIP Code" field, enter the 5-digit ZIP code for the military unit. It must start with a 0 or 9. Any other ZIP codes in combination with AE, AA or AP will result in delays or cancellation of your order. Your billing address ZIP code (or home address code) cannot be used in place of a military ZIP code.
7. In the "Country" field, use the default choice of USA.
8. In the "Phone" field, we suggest entering the phone number of a family member or friend who is stateside. The field does not accept international numbers.

Address Examples

Shipping Timing

Some items shipped to APO and FPO addresses will be received within 5 to 7 business days; however, most orders may take up to 14 business days. Orders containing older movies and music titles may take up to 30 business days.