Your Personal Information

As you shop at BestBuy.com, we may periodically collect personal information, in an effort to provide you with the best and most personalized levels of service possible. As always, your privacy and security are our absolute priority.

What We Collect

We may collect information that includes:

• Your contact information (name, mailing address, phone number, e-mail address)
• Your billing/shipping information (credit card number, shipping address)
• Your personal preferences (product wish lists, hobbies, likes or dislikes relating to our offering)

We will not knowingly or intentionally collect personal information online from children under the age of 13.

Uses of Your Personal Information

We use the personal information you provide for purposes including, but not limited to:

• Fulfilling requests for products, services or information
• Tracking and confirming online orders
• Delivering or installing products
• Managing our Reward Zone loyalty program
• Providing customer services
• Administering sweepstakes, promotions or surveys
• Offering new products and services
• Improving the effectiveness of our Web sites, our marketing endeavors and our services and offers
• Conducting research and analysis
• Sending marketing communications
• Performing other business activities as needed, or as described elsewhere within this Policy

How We Collect It

BestBuy.com uses "cookies" to collect information. A cookie is a small data file that a Web site or e-mail may send to your browser, which may then be stored on your hard drive. Our Web sites and e-mails use cookies to create a more personalized shopping experience for visitors to our site. Cookies simulate a continuous connection ? they let us "remember" information about your preferences and session, and allow you to move within areas of our Web sites without reintroducing yourself.

Best Buy uses a third-party vendor to place cookies on your computer to collect non-personally identifiable information. Although our cookies may contain a unique user ID, they do not collect or store any of your personally identifiable information.

You may choose to set your Web browser to not accept cookies. If your cookies are disabled, you can still view our site, but you cannot create an account or make purchases.

Our Web server automatically collects clickstream information such as:

• The address (or URL) of the Web site from which you came before visiting our site
• Which pages you visit on our site
• Which browser you used to view our site
• Any search terms you may have entered while on our site

We may also use other technologies to track and understand how visitors navigate our Web sites.

Updating Your Personal Information

For your convenience, we provide several different methods for you to update your personal information:

• If you have a BestBuy.com account, log on to My Account and click on the appropriate topic under Change Account Information.
• Call: 1-888-BEST BUY (1-888-237-8289)
• Send a request to: PrivacyManager@bestbuy.com
• Send a letter to:
  Best Buy Corporate Campus
  Attn: Customer Care/Privacy
  7601 Penn Avenue South
  Richfield, MN 55423-3645

If you send an e-mail or letter request, please be sure to indicate your current information and the requested changes you would like made.

See Best Buy's Privacy Policy.