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we fix it or
replace it

bad luck deserves good coverage

Geek Squad Protection Plans keep your technology working like new with the help of over 20,000 Agents who will get you up and running again if the unexpected happens.

Already have a plan? Here's how to get help ›

Why Choose Geek Squad

Check MarkOver 20,000 Agents are ready to assist you at our stores, in your home or at our service centers

Check MarkMore than 1,100 locations to support you

Check MarkHelp is available 24/7 at 1-800-GEEKSQUAD (1-800-433-5778)

Check MarkAccidental Damage from Handling2 Learn more ›

Getting Service Is Easy

Instore or at home

Request Express Replacement for your cell phone, iPhone, iPod or iPad.

For all other products, make a reservation to bring your product to a Best Buy store3 OR start a claim over the phone at

Processing claim

Device and claim are processed

Repairing computer

Product is repaired or replaced

Manufacturer Warranty Info
Any manufacturer's warranty will apply to products purchased at Best Buy and on
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1Every Geek Squad Protection Plan is different and every product has specific plan coverage. For specific plan details, please refer to the actual plan terms and conditions. Service fees and claim limits may apply for mobile phones and tablets.

2Accidental Damage from Handling covers damage as a result of unexpected and unintentional drops and spills that arise from normal usage of the product as the manufacturer intended. Abuse, misuse or fraud are not covered.

3Major appliances and TVs 42" class and larger require an in-home visit. See terms and conditions for removal and reinstallation details.
Adding protection plan