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Geek Squad Protection Plans
We fix it or replace it. Geek Squad to the rescue

We love technology. But it can turn on you in a nanosecond. It freezes up, breaks down, acts out or stops responding. When a glitch or malfunction tries to push you over the edge, Geek Squad® Protection Plans are here to save the day.

Getting Service Is Easy

One

Read the terms and conditions to see if your product qualifies for service.

Two

Make a reservation to bring your product to a Best Buy store.

Have questions? Call 1-800-GEEKSQUAD and have your receipt handy.

Why Choose Geek Squad Protection?1

Check MarkHelp is available 24/7 at 1-800-GEEKSQUAD

Check MarkOver 20,000 agents are ready to assist you at our stores, in your home or at our service centers

Check MarkOver 1,100 locations to support you

Check MarkAccidental Damage from Handling2 Learn more ›

How It Works

Instore or at home
One

Make a reservation to bring your product to a Best Buy store OR start a claim over the phone at
1-800-433-5778

Processing claim
Two

Device and claim are processed

Repairing computer
Three

Product is repaired or replaced

Manufacturer Warranty Info
Any manufacturer's warranty will apply to products purchased at Best Buy and on BestBuy.com.
See manufacturer contact info ›

1Geek Squad Protection plans are available at a variety of prices and coverage levels. Please refer to the actual terms and conditions for a complete description of the limitations of each offer.

2Accidental Damage from Handling covers damage as a result of unexpected and unintentional drops and spills that arise from normal usage of the product as the manufacturer intended. Abuse, misuse or fraud are not covered.
Adding protection plan