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Gift Cards

Using Gift Cards Online

During Checkout, enter both the card number and 4-digit PIN on the back of the card. You can use up to 10 gift cards per order.

If your gift card balance doesn't cover the total cost of your order, we'll charge the remaining amount to your credit card or PayPal account. If the total cost of the order is less than the balance on your gift card(s), any unused balance will remain on the last gift card you entered.

Keep your gift card until you receive your order and are sure you're satisfied with it. If you return or cancel items that you paid for using a gift card, the amount charged to the gift card will go back on the card.

Check Your Gift Card Balance

You can check your gift card balance in three ways:

Gift Cards We Accept Online

BestBuy.com accepts the following types of gift cards:

  • Best Buy gift cards
  • Best Buy store credit
  • Geek Squad® official gift card
  • Magnolia Home Theater card

BestBuy.com does not accept these cards from Best Buy businesses or third-party service providers:

  • Best Buy Canada gift card
  • Future Shop gift card
  • Geek Squad official prepaid card (for specified in-home training services)
  • Magnolia Audio Video gift card
  • Shutterfly prepaid photo card

Lost or Stolen Gift Cards

We can replace the remaining balance on a lost, stolen or damaged gift card, as long as you have the original purchase receipt. Please call 1-888-716-7994.

Returning Items Paid by Gift Card

You can return items purchased with gift cards in accordance with our Return & Exchange Promise. The return amount will be credited to your gift card within 30 minutes of the time we receive it. If you no longer have the gift card, call us to request a new one.

Canceled Orders and Gift Cards

If you cancel an order that was purchased with a gift card, the purchase amount will be credited to your gift card within 30 minutes of the cancellation. If you no longer have the gift card, call us to request a new one.

Abbreviated Terms and Conditions

These apply to Best Buy gift cards.

  • Redeemable in any U.S. or Puerto Rico Best Buy retail location or online at BestBuy.com where available for merchandise or services, including Magnolia Home Theater and Geek Squad®. Cannot be redeemed on prepaid open loop cards or Marketplace items.
  • Not redeemable for cash.
  • Not a credit or debit card.
  • Not valid as payment on a Best Buy credit card.
  • Best Buy e-gift cards cannot be purchased with an international credit card.
  • Terms and conditions are subject to change without notice.

See full Gift Card Terms and Conditions.​

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