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Tax Information

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Tax Information

Tax Information for BestBuy.com Purchases
Other Fees & Taxes
Tax Information for Marketplace Purchases
State Tax Information for Marketplace Items
Tax-Exempt Purchases
Tax-Exempt Refunds
Sales Tax Holiday


The amount of sales tax charged on your order depends on the identity of the seller, the type of item purchased, and the state to which your item is shipped, among other factors. Sales tax information for (1) BestBuy.com purchases and (2) Marketplace purchases are discussed separately below.


Tax Information for BestBuy.com Purchases

Does sales tax apply to my BestBuy.com purchase?

Where sales tax applies, your online order will show tax applicable to the destination to which your order is shipped, delivered or picked up, at current tax rates. Shipping charges may also be subject to tax in certain states. Best Buy is required to collect tax in all states where we have a physical presence. You can estimate your sales tax by entering your ZIP code in your cart.

How is the tax calculated?

The tax rate is based on where your purchase is being shipped, delivered or picked up.

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Are there any other fees and taxes?

Some products have state and local fees or taxes imposed on them, based on the type of product and where you live. Some fees are subject to sales tax; others are not. Common fees and taxes include:

  • Cell Phone and Activated Tablet Purchases


    When paying for your device on a monthly payment plan, you pay taxes on the full price of your device upfront even if your down payment is $0.00. When signing a new 2-year contract, you pay taxes on the subsidized price of your device upfront.
  • Public Improvement Fee (PIF) & Retail Sales Fee (RSF)


    Apply to certain retail purchases in designated districts of Colorado. Designated districts impose these fees as a means to finance the district's cost for a new development or public improvement (i.e., curbs, sidewalks, public street lighting, etc.). ​
  • California Electronic Waste Recycling Fee


    Applies to certain video display products such as computer monitors and TVs sold in California. California imposes this fee to offset the cost of properly recycling these items.
  • White Goods Disposal Tax


    Applies to the purchase of large household appliances, or white goods, in certain states. These states impose this tax for the disposal of refrigerators, washers, dryers, ranges, dishwashers and other large appliances.
  • E911 Fee


    Applies to the purchase of prepaid wireless telecommunication services in certain states. These states require the fee to help pay for emergency response services such as fire and rescue.

For more information about a particular fee or tax, please contact your state's department of revenue.

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Tax Information for Marketplace Purchases

What is the state tax information for Marketplace items?

Marketplace items are sold and shipped directly by third-party Sellers who are responsible for the remittance and reporting of applicable sales taxes. Each Marketplace Seller has different sales tax collection obligations, depending on their business policies and location of their operations. Best Buy Marketplace collects sales taxes on the Seller's behalf according to their instructions. These instructions vary depending on the tax laws in each state. In some cases, Best Buy Marketplace collects and remits sales tax on Marketplace items regardless of the Marketplace Seller's obligations. For detailed sales tax information, visit the Seller Directory for each Seller's page.

Marketplace Sellers are not required to and do not collect sales tax in all states. You may or may not see a charge for tax on the purchase of an item sold by a Marketplace Seller. Your Marketplace purchase is not exempt, however, merely because it is made over the Internet or by other remote means. Unless your Marketplace purchase is specifically exempt, it is subject to use tax in the state to which the order is shipped. If no sales tax is charged on your purchase, please see the information below regarding the use tax you may owe.

Is there specific tax information for certain states?

Marketplace Purchases Shipped to Kentucky:

The Commonwealth of Kentucky requires Kentucky purchasers to report all purchases of tangible personal property or digital property that are not taxed by the retailer and pay use tax on those purchases unless exempt under Kentucky law. The tax may be reported and paid on the Kentucky individual income tax return or by filing a consumer use tax return with the Kentucky Department of Revenue. These forms and corresponding instructions may be found on the Kentucky Department of Revenue's Internet website.

Marketplace Purchases Shipped to Oklahoma:

Oklahoma requires the tax not collected by the Marketplace Seller to be reported by the purchaser and paid on the Oklahoma individual income tax return [Form 511] or by filing a consumer use tax return [Form 21-1]. The referenced forms and corresponding instructions are available on the Oklahoma Tax Commission website at www.tax.OK.gov.

Marketplace Purchases Shipped to South Dakota:

South Dakota requires the tax not collected by the Marketplace Seller to be reported by the purchaser and paid on the South Dakota simple use tax form [SD EForm-1350 V7]. The use tax form and corresponding instructions are available on the South Dakota Department of Revenue and Regulation website at www.state.sd.us/drr.

Marketplace Purchases Shipped to Vermont:

Vermont requires the tax not collected by the Marketplace Seller to be reported by the purchaser and paid on either the Vermont individual income tax form [IN-111, line 27], or the Vermont use tax form [SU-452]. The use tax forms and instructions are available on the Vermont Department of Taxes website at www.state.vt.us/tax/usetax.shtml.

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Tax-Exempt Purchases

If you qualify, there are two ways you can make tax exempt purchases on BestBuy.com:

  1. Use a government-issued credit card (government purchase card).

    • At checkout, enter your purchase card info as you would for any other credit card.
    • Then click on the link "Is this a tax exempt purchase?"
    • Check the box to indicate you're using a government purchase card, and click Apply.

  1. Use a Best Buy Tax-Exempt Quick Card.

    • During checkout, when you enter your payment information, click on the link "Is this a tax exempt purchase?"
    • Check the box to indicate you're using a Best Buy Tax-Exempt Quick Card.
    • Enter the Customer ID number located on the front of your card, then click "Apply."

    Learn more about the Best Buy Tax-Exempt Quick Card, including how to apply for one.

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    Tax Exempt Refunds

    I'm tax exempt but was charged tax on my BestBuy.com order. What do I do?

    If you make a tax exempt purchase on BestBuy.com but do not use one of the cards listed above, you have 30 days to give us your tax exemption information and receive a refund for the tax.

    There are two ways to get a refund:

  1. Send us a fax.

  2. Within 30 days of your purchase, fax a copy of your tax exemption certificate, resale certificate or other required documentation to 1-866-964-1842. Follow these steps:

    1. Write your order number and email address on your tax-exemption documentation.
    2. ​​Label your fax cover sheet "Attention: Tax Exempt."
    3. For your security, if you're faxing us a copy of a government purchase card, be sure to blackout the 16-digit number on the card.

      We will notify you via email if your request has been approved or denied. If denied, we'll tell you why, and may request more information.

      Once your order is fulfilled, a credit for the applicable tax amount will be applied to the form of payment used to make the purchase. If you used a credit card, please allow up to three billing cycles for the credit to appear on your statement.​

  1. Visit a Best Buy store.

  2. Within 30 days of your purchase, you can get a refund at your local Best Buy store. Bring a copy of your order confirmation, along with an exemption certificate, resale certificate or other required documentation, to the customer service counter.

How do I get a tax refund on Best Buy Marketplace items?

If you make a tax-exempt purchase from a Marketplace Seller but do not use one of the tax-exempt cards, you have 30 days to provide your tax exemption information and receive a tax refund.

To request a refund on tax-exempt purchases of Best Buy Marketplace items, call Customer Service at 1-888-BEST BUY (1-888-237-8289). Please have your order confirmation, along with an exemption certificate, resale certificate or other required documentation available to complete the refund request.

Who may qualify for tax-exempt purchases?

  • Nonprofit organizations


    Schools, public charities, churches and other religious entities, and other nonprofit organizations generally qualify under federal law. A tax exemption certificate is required.
  • Individuals


    Foreign diplomats, agents of foreign governments, and other individuals may be exempt from paying state and state-collected sales tax. A sales tax exemption card, such as a federal government purchase card or foreign diplomat card, is required.<
  • Federal and state governments


    The U.S. government, its agencies, and its instrumentalities may make exempt purchases of goods and services. An exemption certificate or copy of government purchase card is required.

Are there payment method restrictions for tax exempt purchases?

Many states require organizations, schools, churches and hospitals to use organizational funds. This means that the credit card used must be issued by the organization to receive tax exempt status. The personal credit card of an employee working for a tax exempt organization cannot be used.

How do I receive an updated receipt?

If you need a receipt for your records that reflects the tax exempt refund you received, sign in to your BestBuy.com account and print a receipt. The receipt will show the credit as an adjustment to your order.

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What are sales tax holidays?​

At certain times of the year, some states offer a sales tax holiday which makes qualifying items exempt from sales tax during the holiday period. Common types of sales tax holidays include Energy Star, Storm or Hurricane Preparedness and Back-to-School. Various items such as washers, refrigerators, flashlights, clothing and computers may be exempt during this period. BestBuy.com will post current sales tax holiday dates as the information becomes available.

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