Since we keep our appliances for a long time, we did a lot of research before purchasing this unit, which was highly rated by Consumer Reports and several consumers. There will always be a few lemons, but even the review below indicated that Best Buy took care of their problem. We were excited to get our new Samsung french door refrigerator after having our previous GE for 22 years. The danger in anticipation is that sometimes there is disappointment when the product arrives. Not in this case. The delivery people were efficient, friendly, and informative. The unit cooled down to the recommended temperatures in about 2-3 hours (and it had been a hot delivery day). It is sturdy, spacious, shelving is flexible, and it runs very quietly. We love being able to see all the refrigerator contents in the upper part of the unit. The freezer is well designed and drops ice quietly. I like the fact that you have to lift the freezer handle to open the door, as I feel this is a little safer for the young children who may attempt to get in since the bottom freezer is at their level. It did take a bit of time to start making ice at a good pace, but there has been plenty since about day 3. Samsung says to hold your glass for one second after getting water from the refrigerator, and this is necessary or you will get a few drips, but this is a quick learning curve. Although the 'door open' alarm drives you crazy when you're first loading the unit, II have benefited from it when I moved too quickly to remember to close the door on a couple occassions. I like the convenience of the digital display which reads the temperatures of the refrigerator and freezer and gives options for turning off the ice maker and also shows when the water filter needs to be changed. I have had all of our normal contents for a family of 4 (two teenage boys included) in our refrigerator and still have had room for a cake and large party tray and sodas. This was a great purchase for us! We would recommend this Samsung unit highly.

If you are looking for a frig with French doors, great space and ease of use, with a quiet operation, look no further. We bought this unit to replace an aging Kenmore, and could not be happier with the frig. With the convenience of a bottom freezer, all your daily needs are at eye level. The added capacity of 25cu. feet, is a wonder when you open the doors. All the shelves are adjustable, and we love the water dispenser, (inside), that has an Aqua-Pure replaceable filter. In addition, the frig has Twin-Cooling for dual zone, separate cooling. Did I say this thing is quiet, and finally, the bottom freezer is very well designed, and BB was very helpful in our purchase.

I purchased the floor model at my local Best Buy, so I had the joy of moving this into our house myself. Disassembling the doors was fairly easy, and putting them back on was even easier. The quality seems very good to date, although I was concerned at first as the freezer took about 12-18 hours to fully cool down to the set temp. We came from a 26 ft3 side by side, and I have to admit that the upper portion seems to have WAY more room than our former side by side, however I think the space suffers in the freezer portion. Doesn't bother me much as we have a standalone chest freezer anyways, and we would prefer more fridge space. LED lighting in this fridge is very cool, and provides much better lighting than the old bulb style we had in our last model. This machine runs very quiet, and I have yet to hear the ice maker once. All in all this has been great so far, just hope it lasts longer than the last one we had which only made it 7 years...

Have this Samsung French Door R/F for 4.5 years and since the beginning it has had defrost issues. Warranty service stinks and after four years now replacing the sensor thermistor defroster and evaporator clip ourselves vs. spending a worthless $300 on service call. The water/ice pools under the "coolselect" pantry and freezer needs periodic manual defrosting. Pricey piece of junk. Bought new dishwasher - GE - and stayed away from anything else Samsung.

We are really pleased with this product. It replaced a 24-yr old upright freezer and 20-yr old 18cu ft fridge, saving much energy cost, and many trips to the freezer in basement. It has nice features, easy setup and operation. We would prefer if the cold cuts drawer had been split in half, as the vegetable/fruit drawers are, but that it the only drawback for us. It runs quietly, and internal filtered water and ice dispensers are very nice. Good setup of controls, and explanation of operation in the easy-to-follow manual, as well. As for all of these units, pay close attention to instructions for starting ice production, very important. A good value for the price or more.

At first I was unsure about the bottom freezer... could my kids reach a juice box? would I have to dig through my freezer to find anything? Answers... yes (my 3 year old still feels self-sufficient - bottom fridge drawer only) and no (the pull-out drawer and separate sections make it so easy!). I love how fresh it keeps the food, how more space I seem to have than my old side-by-side, and just how nice it looks. My produce keeps much longer than it did before and I love the pull-out bottom drawer in the fridge! I thought the ice maker would be inconvenient inside the freezer, but it doesn't take up much space and is very easy. At first unsure, now I love it so much I recommend it to anyone that wants a new fridge. Oh, and fyi... I spent DAYS searching reviews and Samsung was rated at the top for their refrigerators (considering I bought it to replace a high end @pool side-by-side that made it through a whole 3 years... yes... 3... I wanted to be sure I didn't pay $600 a year for my next refridgerator). Save yourself the time... this one is the one!

Okay so I have read a few of the others reviews. First off I had no problems with leaking on the water filter, I also seen a couple of reviews that stated it took all day to bring the refrigerator down to the set temperature. You have to select the Power Cool and Power Freeze settings and they will cool down in about an hour, then you can turn the power settings off. I bought all new appliances and this refrigerator is what made me go with Samsung. I even had to go with an electric range because Samsung doesn't make a gas range and I just had to have this refrigerator. VERY PLEASED! Truly a BEST BUY!

The refrigerator has a ton of room. It is quite and I love the water on the inside. For a family of five the freezer is a little tight but so are most freezers. I would recommend this to anyone. I the love warning noise when I it has been open for to long.