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Best Buy  ›  Customer Service  ›  Help  › 

Shipping Costs & Timing

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Help Center

Shipping Costs and Timing

Shipping Methods

We offer these methods for shipping your orders from BestBuy.com:

  • Standard — 3 to 7 business days
     
  • Expedited — 2 business days
     
  • Express — 1 business day
     
  • Saturday — Many orders placed on Friday can be received on Saturday. Available only for residential addresses.

Business days include Monday–Friday, excluding holidays. You can see estimated arrival dates on each product page and in your Cart.

If for some reason you don't receive your product, you may be eligible for a replacement product if you notify us within 60 days of your shipping confirmation e-mail.

Shipping Best Buy Marketplace Items

Best Buy Marketplace items are shipped directly from the individual seller, and not from Best Buy.

Best Buy Marketplace items cannot be shipped to:

  • PO boxes
  • APO/FPO (military addresses)
  • US Virgin Islands or Guam

Shipping Costs

Shipping cost is calculated on a "per item" or "per pound" basis and is based on the shipping method you select (Standard, Expedited, Express, Saturday). We sometimes offer free shipping in select categories, or free shipping site-wide.​

Free Shipping on Orders $35 and Up

Excludes Best Buy Marketplace items, scheduled delivery items, and items displaying "In Store Only" message. Select digital downloads, e-gift cards, Best Buy Marketplace items, scheduled delivery items and taxes do not count toward the $35 order total. If an item cancellation or coupon lowers the total purchase price to less than $35, you will be charged for the shipping cost of the remaining items.

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