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Best Buy  ›  Customer Service  ›  Help  › 

Shipping Costs & Timing

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Help Center

Shipping Costs and Timing

Shipping Methods

We offer three methods for shipping your orders from BestBuy.com:

  • Standard — 4 to 8 business days
    Includes 1 day for processing and 3 to 7 days for transit.
     
  • Expedited — 3 business days
    Includes 1 day for processing and 2 days for transit.
     
  • Express — 2 business days
    Includes 1 day for processing and 1 day for transit.

Business days include Monday–Friday, excluding holidays. You can see estimated arrival dates on each product page and in your Cart.

If your product is not delivered, you may be eligible for a replacement product if you notify us within 60 days of your shipping confirmation e-mail.

Shipping Best Buy Marketplace Items

Best Buy Marketplace items are shipped directly from the individual seller, and not from Best Buy.

Best Buy Marketplace items cannot be shipped to:

  • PO boxes
  • APO/FPO (military addresses)
  • US Virgin Islands or Guam

Shipping Carriers

Best Buy partners with UPS, UPS Mail Innovations and the United States Postal Service (USPS) to ship your packages. Standard shipping orders are shipped by UPS, UPS Mail Innovations or the United States Postal Service (USPS). Expedited or Express orders are shipped by UPS. You'll receive a shipping confirmation e-mail that will confirm which carrier was used for your products.

Shipping to Alaska and Hawaii

There is no extra shipping fee to Alaska and Hawaii.

Shipping Costs

Shipping cost is calculated on a "per item" or "per pound" basis and is based on the shipping method you select (Standard, Expedited, Express). We sometimes offer free shipping in select categories, or free shipping site-wide.​

Free Shipping on Orders $35 and Up

Excludes Best Buy Marketplace items, scheduled delivery items, and items displaying "In Store Only" message. Select digital downloads, e-gift cards, Best Buy Marketplace items, scheduled delivery items, CinemaNow digital content, and taxes do not count toward the $35 order total. If an item cancellation or coupon lowers the total purchase price to less than $35, you will be charged for the shipping cost of the remaining items.

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