TiVoToGo™

What are TiVoToGo™ transfers?
How can I get TiVoToGo™ transfer capability?
What are the TiVoToGo™ transfer minimum system requirements for my Windows PC?
How long will it take to transfer shows from my box to my PC?
Are TiVoToGo™ transfers available for Apple Macintosh computers?
Are TiVoToGo™ transfers legal?
Is my TiVo® DVR TiVoToGo™ compatible?
Media Access Key — What is it and why do I need one?
How do I find my Media Access Key?
Codecs — what is a codec and why do I need one?
I do not have the proper codec installed. What do I need to do?
Will I need to purchase a codec?
Do I need to pay for TiVoToGo™?
Can I burn this to DVD?
I just want to store my shows onto DVD. Do I still need to purchase the Sonic® DVD software?
Why do I need Sonic software?
What else will I need on my Windows PC?
What if I have issues installing or using the TiVoToGo™ feature?

About TiVoToGo and Microsoft Windows Mobile-based Portable Media Centers:
Can I transfer programs to a Microsoft Windows Mobile-based Portable Media Center?
What is a Portable Media Center?
Is there a way to speed up TiVoToGo™ transfers to my Microsoft Windows Mobile-based Portable Media Center?



Q: What are TiVoToGo™ transfers?
A: TiVoToGo™ transfers are a new TiVo service feature available to all networked TiVo® Series2™ DVRs. This service enhancement allows you to transfer programs* from your TiVo box to your desktop or laptop PC so you can watch your favorite programs on that PC wherever you take it. Also, TiVo has partnered with Sonic Solutions to offer DVD burning of these transferred shows. This will enable DVD burning of your favorite shows if you have a DVD burner on your PC. A 15-day trial version of Sonic® Solutions MyDVD® software is available at sonic.com/go/tivo/trial/.

Q: How can I get TiVoToGo™ transfer capability?
A: TiVoToGo transfers are available to anyone with a networked TiVo® Series2™ DVR. TiVo will be automatically updating the TiVo service software on your TiVo box over the coming months to enable TiVoToGo™ features. There is no additional charge for this feature — this update to the TiVo service is included with your paid TiVo service subscription. To check and see if you have already received the software update, or to find out how to get the TiVoToGo software sooner, go to TiVo.com/priority. You will need an updated version of the TiVo Desktop software to take advantage of the TiVoToGo enhancement. The new version of the Desktop software can be downloaded at TiVo.com.

Q: What are the TiVoToGo™ transfer minimum system requirements for my Windows PC?
A: Minimum system requirements for Windows are as follows:
Q: How long will it take to transfer shows from my TiVo box to my PC?
A: Transfer times will vary depending on two factors 1) the quality setting for the recording on the TiVo box and 2) the speed of your network connection. Transfer times may vary from several times faster than real time (with a fast network connection transferring Basic quality recordings) to much slower than real time (for example to transfer a Best quality recording over a slow network connection). Generally, TiVo recommends you allow as much time as possible to allow transfers to complete. Several shows can be set for transfer at one time. TiVo Desktop also provides an estimate of transfer time for each program.

Q: Are TiVoToGo™ transfers available for Apple Macintosh computers?
A: Yes. TiVoToGo transfers are available for Apple Macintosh computers. You will need to purchase download Roxio Toast 8, available at www.tivo.com/mytivo/domore/tivotogo/mac.html

The TiVo newsletter provides subscribers with timely notification of new feature releases like this when they become available. You can subscribe to the newsletter at TiVo.com.

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Q: Are TiVoToGo™ transfers legal?
A: Yes, TiVoToGo transfers are legal when used as intended by TiVo Inc. The TiVoToGo feature of the TiVo service is provided for your personal, non-commercial use. TiVo has taken deliberate steps to protect the content that originates on our digital video recorder and is transferred to the PC via our TiVoToGo feature. TiVo Inc. views creating tools to subvert that protection as a violation of the TiVo license agreement and strongly discourages such activity. Distribution and/or use of such tools to transfer copyrighted works outside of your home may constitute an infringement of the rights of copyright holders and/or a violation of the Digital Millennium Copyright Act (DMCA) and could result in legal action. TiVo reserves the right to terminate the TiVo service accounts of users who transfer or distribute content in violation of the TiVo Service Agreement.

Q: Is my TiVo® DVR TiVoToGo™ compatible?
A: TiVoToGo transfers are possible on any networked TiVo Series2 DVR. At this time DVD Recorders with TiVo (Humax, Pioneer and Toshiba models) do NOT have TiVoToGo capabilities. But this functionality is COMING SOON! Visit TiVo.com often for updates.

Also, DIRECTV DVRs with TiVo are not TiVoToGo compatible.
Q: Media Access Key — What is it and why do I need one?
A: The Media Access Key is a security feature for TiVoToGo transfers. Every TiVo account is assigned a unique 10-digit Media Access Key which enables secure transfers and viewing of your transferred shows.

Important note: You will need your media access key when you are installing the TiVo Desktop software.

Q: How do I find my Media Access Key?
A: To locate your Media Access Key, you first need to make sure you have the correct version of the TiVo software. Instructions on how to check your software version are available at TiVo.com.

If you have the correct TiVo service software version, then on your TiVo box go to TiVo Central > Messages and Setup > Account & System Information > Media Access Key.

You can also get your media access key online at TiVo.com/accesskey.

Important note: You will need your media access key when you are installing the TiVo Desktop software.

Q: Codecs — what is a codec and why do I need one?
A: Short for compressor/decompressor, a codec is any technology used for compressing and decompressing data. In this case, the codec is used to play back your video files. Codecs can be implemented in software, hardware, or a combination of both. Some popular software codecs for computer video include Sonic, CyberLink and InterVideo. These software programs can be purchased online.

You will need the proper codec installed in order to play back any transferred show on your PC. While most PCs running Windows XP or 2000 will already have the proper codec installed, there is a chance your PC will not. Because of this, a "codec check" has been integrated into the TiVo Desktop software installation process. During the installation process for TiVo Desktop, if you do not have the proper codec installed, you will be notified of this missing software component. If you receive this notification you will need to purchase and install the necessary codec software.

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Q: I do not have the proper codec installed. What do I need to do?
A: You will need a proper codec installed on your PC in order to view any transferred show from your TiVo box to your PC. A list of compatible codecs is available at TiVo.com/codec.

Q: Will I need to purchase a codec?
A: Maybe. You will need a proper codec installed on your PC in order to view any transferred shows. If during the installation of the TiVo Desktop software you are notified that you do not have the proper codec installed, you can find more information at TiVo.com/codec.

If you need a codec you can purchase them from one of several vendors. Links to websites where you can purchase and download compatible codecs are available at TiVo.com/codec.

Q: Do I need to pay for TiVoToGo?
A: Transferring shows to your PC for viewing or storing is a service that is included in your TiVo service subscription fee. There is no additional fee for this capability. All you need to do is download the TiVo Desktop software to get started.

To burn DVDs of your favorite shows with your PC DVD burner, you will need to purchase the Sonic MyDVD software. A 15-day trial version is available at sonic.com/go/tivo/trial/.

Q: Can I burn this to DVD?
A: Yes! You can burn your transferred shows to DVD for viewing anywhere you have a DVD player or for storage of your favorite shows. You can burn DVDs in two ways:
  1. Burn DVDs directly from your PC using the Sonic MyDVD software. Want to try it out before you buy? A 15-day trial version is available at sonic.com/go/tivo/trial/.
  2. Burn your shows to DVD using the Humax DVD Recorder with TiVo.

Q: I just want to store my shows onto DVD. Do I still need to purchase the Sonic DVD software?
A: Maybe. If you simply want to store your shows onto DVD and transfer them back to your PC for viewing at a later time then most existing DVD playing/burning software will allow this functionality. This is basically a data backup of the file. You WILL NOT be able to view your burned shows from these DVDs though.

The Sonic MyDVD software will allow you to burn DVDs that are playable in DVD players. A 15-day trial version is available at sonic.com/go/tivo/trial/.

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Q: Why do I need Sonic software?
A: TiVo has partnered with Sonic to bring you the best in DVD burning, authoring, viewing and storing. While the Sonic MyDVD is not required for transferring shows to your PC from your TiVo box, it is required for burning shows to DVD.

A 15-day trial version of Sonic® Solutions MyDVD® software is available at sonic.com/go/tivo/trial/.

Q: What else will I need on my Windows PC?
A: To play back files on your Windows PC, you will need a supported codec and Windows Media Player 10. WMP 10 is available only for Windows XP at this time. If you have Windows 2000, please use Windows Media Player 9. Both versions of Windows Media Player are available for download from Microsoft.com.

Q: What if I have issues installing or using the TiVoToGo™ feature?
A: Lots of information on setting up and using the TiVoToGo™ feature is available at TiVo.com/support. An updated version of the Home Media features guide is available at TiVo.com/guides.

About TiVoToGo and Microsoft Windows Mobile-based Portable Media Centers.

Q: Can I transfer programs to a Microsoft Windows Mobile-based Portable Media Center?
A: If you have Windows XP, TiVo Desktop 2.1 for Windows and later allows you to view TiVoToGo™ transfers on a Portable Media Center device. The actual transfer is done using Windows Media Player 10 or later.

If you set up automatic synchronization on your Portable Media Center device, you can set up Windows Media Player 10 to monitor new, deleted, renamed, or moved media files. When you do this, the Windows Media Player library is automatically updated to reflect these changes. To monitor your TiVo folder:
  1. Connect your Portable Media Center to your computer.
  2. Start Windows Media Player 10, and then click the Library tab.
  3. Click Add to Library, and then click By Monitoring Folders.
  4. In the Monitor Folders dialog box, click Add, click the My TiVo Recordings Folder (by default, this is in My Documents), click OK, and then click OK.
For additional information, please see Microsoft's Windows Mobile support at Microsoft.com.

Q: What is a Portable Media Center?
A: Portable Media Centers are mobile devices that allow you to store and play back video, music, and pictures. Content can be digital entertainment from a computer, including recorded TV shows, downloaded videos, home movies, music, and photos.

For additional information, please see Microsoft's Windows Mobile devices site at Microsoft.com.

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Q: Is there a way to speed up TiVoToGo™ transfers to my Microsoft Windows Mobile-based Portable Media Center?
A: If you set up automatic synchronization for your playlists, you can set up Windows Media Player 10 to transcode TiVoToGo transfers in the background. This lets Windows Media Player 10 transcode TiVo recordings when you are not using your computer, speeding up the sync when you connect your Portable Media Center. To set up background file conversion:
  1. Start Windows Media Player 10.
  2. Right-click the toolbar to display the shortcut menu.
  3. On the shortcut menu, point to Tools, and then click Options.
  4. In the Options dialog box, click the Devices tab, and then click Advanced.
  5. In the File Conversion Options dialog box, click the Allow files to convert in the background check box, click OK, and then click OK.
Important: To enable file transcoding in the background, you must have Windows Media Player 10 set up to perform automatic synchronization; background transcoding does not work with manual synchronization.

Note: If you leave Windows Media Player 10 running on your computer, background synchronization starts 10 minutes after your mouse is idle. For additional information, please see Microsoft's Windows Mobile support at Microsoft.com.



*Television programming is not under TiVo's control. Programming providers may restrict or limit the transfer of particular programs. TiVo does not guarantee access to or transfer of any particular program. 
 
 
 
 
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