ARRIS - SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem - White

Enjoy rapid downstream and upstream data with this ARRIS SURFboard SBG6700AC wireless gateway, which features up to 1600 Mbps throughput and front-panel LED lights for simple troubleshooting. The Wi-Fi pairing button makes it easy to connect.

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$159.99
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Overview

Best Buy Customer Reviews

2
Poor Product offset by Clueless, Rude Arris Suppor Posted by: from: on Product installed easily and was provisioned quickly by Time-Warner Cable. Basic functions performed well, but wireless was slow. The real kicker was that it was impossible to establish a VPN connection to my girlfriend's employer, which is an absolute necessity. I contacted Arris support and the first person I spoke to was polite and provided some steps that I might try and said that I should call back for them to run deep diagnostics on the box if we were unable to establish VPN connectivity. Nothing worked, so I called back and was connected to a rude, arrogant and clueless support person who said that the box was just fine, there was nothing he could do except place my girlfriend's laptop in the DMZ which is an unacceptable solution. Returned the product to Best Buy and purchased Netgear C6300 AC1750 which not only outperformed the surfboard but was able to establish VPN connections immediately after installation and provisioning. Personally, I'll avoid anything by Arris and give my business to its competitors.

1 out of 1 found this review helpful.

5
Excellent Posted by: from: on Compared to other product, Arris cable modem is really giving us the best or excellent service as yo providing internet and cable wifi access.

1 out of 1 found this review helpful.

5
Great Cable modem WIFI Router Posted by: from: on Fast dual bands WIFI router. Stronger Signal compare to my older Motorola Arris router. Cover my basement, first floor and second floor on a 3500 sq ft house. Dual bands enable dividing your bandwidth between 2,4 GHz and 5 GHz That way if you have lots of device you can distribute them between the 2,4 or 5 GHz band and not let 1 band clogged with traffic and slow down. The 5 GHz band in my case has less traffic and interference and thus faster. I have a Blu Ray player that is connected via Cat 5 cable to the router. This make the Netflix and internet streaming Blazing fast and not using up the Wifi traffic bandwidth Setting up is incredible fast and easy. Remember to change your Admin password. because the factory admin password is "password" anyone given the wifi access can log to 168.1....... address and take over your router . I recommend buying this router over other cheaper older Modem Wifi Router.

4 out of 4 found this review helpful.

1
Has great speed, but lacks coverage Posted by: from: on I have TWC and upgraded to this Modem/Router because I now have 30 Mbps service. My previous router wouldn't be able to handle that much data. I previously had a Linksys router purchased in 2008 and it worked great. Reached all areas of my home with GREAT signal strength. The same devices in my house now have a FAIR signal. I cannot stream videos using Netflix, Amazon Firestick or anything like that anymore in my home. The Motorola/Arris tech said since the router is not centrally located in my home he cannot help me with the signal issues. Based off the fact that I had no issues with the previous router, that is 7 years old, I am disappointed in this product. The product sends off a strong signal close to the device, but is definitely weak through out the home. I do not have a large house. 2 floors and approx. 2000 sq ft. Take this information for what it is worth, but I'll be returning this product and upgrading to another brand and model.

3 out of 3 found this review helpful.

4
Great modem Posted by: from: on This modem is so helpful for connecting my devices wired and wireless.... I was tired paying for leased equipment from internet provider. I am glad bought my own for affordable price.

1 out of 1 found this review helpful.

5
Great Product, worth the value Posted by: from: Tucson AZ on I bought this product because I was getting Cox Internet and didn't want to pay the monthly fee. This product has been great and 100% worth the value. It is nice to have the modem and router in one to eliminate all the boxes. I would highly recommend this product!

3 out of 3 found this review helpful.

4
Fast & great but ... Posted by: from: on I like the combo of a modem and router and it processes pretty fast -- no buffering; however, seem to lose the 24 MHz that's available. This can be very frustrating.

2 out of 2 found this review helpful.

4
The modem router combo is great Posted by: from: on The price isn't bad for the combo compared to what you would pay for each component individually. The streaming is faster and more reliable.

2 out of 2 found this review helpful.

5
Happy with speed and reliability of modem Posted by: from: on I bought this modem after mine was "fried" in an electrical storm. Rapidly discovered I could pay just about any amount I was willing to for a new modem. The sales clerk was quite helpful about telling me advantages of various modems. I chose one which was mid-range in price and met my needs for allowing multiple hardwire connections and good speed. I use a business computer and also have a separate wireless system attached to my modem.

1 out of 1 found this review helpful.

5
Great wireless Posted by: from: on The Arris - SURFboard Docsis 3.0 Wireless Gateway - White was very easy to install. I also get good reception with it.

2 out of 2 found this review helpful.

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