August Wi-Fi Smart Video Doorbell: Keep an eye on approaching visitors to your home with this video doorbell, which features a 1-way wide-angle camera and 2-way communication so you can speak with visitors. Built-in Wi-Fi lets you monitor video and chat using your compatible Apple® or Android device.
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Simple, Safe and Secure.
Posted by: teambldr from: Orange County, CA. on
I received my August Doorbell Cam today and was very excited to get it installed.
I laid out all the parts so that I could see all that it came with. Two very cool adapters for special mounting situations were present. (1) an adapter designed to take the base from a square to a rectangle. This is used when you have a large, rectangular plate over the doorbell. (2) was a wedge that allowed the doorbell cam to be angled towards the visitor when your doorbell is mounted on the side wall rather than pointing straight on. I used the wedge myself.
Before starting make sure to go online and read the instructions. The Quick Start guide is a bit lacking but they do tell you to go online and if you do you will be much happier than trying to wing it.
In my case I had to mount the doorbell cam on a stucco wall at a 45 degree angle to the door. I used the wedge. Make sure not to overtighten the wedge to the wall as it can torque and make it hard to mount the doorbell cam.
Another point I suggest to look for is the wiring. Note that the + wire goes on the left side and the – goes on the right. Match the houses hot wire to the left and ground to the right. Look close at the mounting panel for the doorbell cam and you will see the + and -.
Once I got it mounted and tested the doorbell (and it worked) I followed the next part of the directions and downloaded the August App. Note: Press to setup a new August Lock. I know it does not make sense but trust me. Then when you setup your account you need to setup the house info and then you need to press the upper left icon for the menu. Select “Setup a New Device” to setup the doorbell cam. From there it is a breeze. I set mine up on a 5GHz network because my router is only 3 feet from the doorbell cam. If you are at a greater distance, I suggest using a 2.5 GHz as it travels much further without loss like the 5.0 GHz.
Once this is done test it out and have fun.
4 out of 4 found this review helpful.
Posted by: Kerem from: on
This is the worse electronic product I have ever owned. The customer service from August is horrible too. Wait for a product from company with a proven record like Yale.
2 out of 2 found this review helpful.
Not quite ready for prime time
Posted by: jayvee from: Los Angeles, CA on
I want to review this product fairly, considering different angles and factors that make this product true to its function.
1.) Excellent video quality in proper lighting ONLY. Assuming perfect lighting and wifi connection, the video quality is excellent. Now, there's plenty of room for improvements on both these factors. Lighting compensation is non-existent, as the other reviewer said, if your camera is south-facing, it will take the background lighting and will not compensate for closer objects with low light, i.e. the face or person that's actually on your door.
2.) Design and aesthetics. It is nicely designed with a quality you can feel.
3.) Customer service is not too bad as others have mentioned. They have returned my emails and even responded to calls as expected.
1.) WiFi connectivity is very very very painful and extremely poor on this product. I have multiple wireless devices, i.e. Dropcams, Nest, Echo, Blossom watering at quite distances away from my Airport Extreme router, which have excellent connectivity. I also have 2 Wifi extenders downstairs to optimized to every corner and outdoors (Blossom watering device is connected via wifi), and still this (August) product performed poorly constantly dropping connection. I have moved one of my Wifi extender 5 feet from the front door to minimize radio interference, and still, consistently drops connection. Could this be software or very poor wifi module on the device? I dont know, but I do know my Blossom watering device, also located outside, is more than 5x away from the closest wifi source and it does not drop connection.
2.) Bracket design. The main doorbell unit attaches to a bracket, which secures to the wall. The engagement between the doorbell and bracket has some tolerance issues (not talking about the gap that it's supposed to have). Since I have been constantly removing and re-installing the doorbell, due to doing resets/reconnecting from dropping connections, it is sometimes difficult to remove the unit, even giving you an uneasy feeling of breaking it.
3.) Filed of view is not so wide thus making it necessary for a wedge base attachment.
1.) Reliable wifi !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Seriously this is a wifi product. Make it work like the others in the market.
2.) Camera lighting compensation - renders useless if you cant make out the faces (when background is brighter the foreground).
3.) Wider filed of view. I believe a wide angled lens, for example Dropcam lens, is perfect fit for this product.
4.) WIFI WIFI WIFI
The poor wifi connectivity on this device pretty much renders it useless. I will give it a few more days but it will probably go back when the connectivity does not stabilize.
Wait for the second generation.
5 out of 5 found this review helpful.
Great Addition to My Home!
Posted by: Rene21 from: on
I work from home so this product has been a fantastic for me. Now I can let in people who need access to my home like cleaners, dog walkers, family members without having to run downstairs in the middle of an email or conference call. Added bonus- because I can better manage people's coming and goings, my dog barks far less when visitors arrive. It used to drive me nuts when I was on conference calls, frantically trying to find the mute button when he'd bark. Great addition to my home and 'office'!
2 out of 2 found this review helpful.
Just okay. The app needs work.
Posted by: Jrose from: on
I use the August doorbell with the August HomeKit smart lock on iOS10. It's just okay, not great. The app is very slow and clunky. I want instant video and access when someone rings the doorbell. By the time I get to my phone and open up the app, it's already been way too long to answer the door or see who it is.
0 out of 0 found this review helpful.
Posted by: Olarmy03 from: on
It works but it does seem to be fairly slow. The picture quality is good and the speaker works
1 out of 1 found this review helpful.
Works well with the August Door Lock
Posted by: Techworld29 from: on
Very happy with my purchase after two firmware update this doorbell cam work well with the august lock
1 out of 1 found this review helpful.
Not the best
Posted by: Chefbri02 from: on
So with starting with Skybell 2.0 first that one failed as it cut in and out and lost signal quite a bit, then I decided to give the Ring a try, and again had to pay for extra features such as recording's and motion snap pictures. Now after I have been waiting for the August to come out for nearly 4 months now and sadly to say it's about as good as the sky bell 2.0 and their customer service/tech support is horrible. Please I hope everyone reading this understands that I have tried every video doorbell out there in the sky bell HD is the only way to go.
1 out of 2 found this review helpful.
Posted by: bobby69 from: on
The only reason I gave it 1 star is because I had to to be ale to give it a rating. I would NOT recommend this ANYONE!! Complete garbage, poor directions, cheaply built, and bad video. I thought maybe I could find another use of it like maybe a door wedge but thought to myself, $200 for a door wedge is a tad on the high side. Speaking of high, you have to be high if you think this is a good product.
3 out of 12 found this review helpful.
worst doorbell ever
Posted by: wratran from: on
I had a RING doorbell before it was damaged during a hail storm. Try out this August...have to reboot once a week. Most of the time ...never connect. Customer support is a joke...always blame it on wifi. PLEASE DO NOT BUY...NO VIDEO RECORDING....NO MOTION DETECTION. WILL go back to RING and return this peice of junk.....never had a disconnect or reboot the RING doorbell