August - Wi-Fi Smart Video Doorbell - Silver
Model: AUG-DBCAM-SLVR
SKU: 4707500
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Customers admire the Wi-Fi Smart Video Doorbell's excellent video quality and ease of use, finding installation straightforward. However, some users experienced connectivity problems and reported issues with motion detection. The product's design also received positive feedback.
Product design is great. Video is crisp when camera decides to work. Install instructions are bland and skip some details. Wiring would be easier if they're color coded! Connectivity is the absolute worst! Placed wifi extender directly behind the doorcam and signal level falls between 67-70dBm. Which is just barely operational. Always receiving notifications about it constantly being offline and coming back online. When doorbell is pressed and you receive the notification to answer it, it just says connecting. By the time it finally connects whom ever was at my door is gone by then. So much for screen captures. It would be nice if all the features that were supposed to work actually worked! Please do something about this soon. I'll change my rating then.
Posted by MrGreenC
This is one of those product categories that you don't fully appreciate until you own and use it. I installed the August Smart Lock, Smart Keypad and Doorbell Cam on the front door of my two-story home four weeks ago. I initially assumed that I would need to have someone do it for me, butfound that I was able to install and configure the Smart Lock to work with my iPhone and Apple Watch in just under 15 minutes, with the aid of well-considered August instructions, and just a Phillips screwdriver. The Doorbell Cam fit right over my existing analog doorbell wired location, and required only drilling a few mounting holes, and physically inserting the low voltage wires from the old doorbell into the new Doorbell Cam. This took another 20 minutes, tops, and the keypad addition rounded out my installation time to just under an hour. The August app configuration recognizing my Netgear router (located on the second floor) and the Lock and Doorbell Cam was as slick as any Apple user has come to expect. My wife and I literally no longer carry a set of keys. We've set the lock to open within 100 yards of sensing our iPhones, and to auto-close after 1 minute. It's a little nervous-making to trust how rock-solid August makes this work, and that's why I've waiting for four weeks to review the products. We've given our adult kids their own access codes, and the August software logs every entry and exit, with each user or guest name, date and time. If I'm away from home, I get a notification on my phone when the doorbell rings, along with a video feed of who is there and an option to talk to the person via the Doorbell Cam two-way microphone and speaker. I can look at a live video feed from the door anytime from anywhere. The August Smart Lock and Doorbell Cam combination is beautifully made, and August has obviously gone to great pains to make installation easy for the average homeowner, and functionality simple and straightforward for any smartphone user. I **highly** recommend this product.
Posted by MacMcConnell
I received my August Doorbell Cam today and was very excited to get it installed. I laid out all the parts so that I could see all that it came with. Two very cool adapters for special mounting situations were present. (1) an adapter designed to take the base from a square to a rectangle. This is used when you have a large, rectangular plate over the doorbell. (2) was a wedge that allowed the doorbell cam to be angled towards the visitor when your doorbell is mounted on the side wall rather than pointing straight on. I used the wedge myself. Before starting make sure to go online and read the instructions. The Quick Start guide is a bit lacking but they do tell you to go online and if you do you will be much happier than trying to wing it. In my case I had to mount the doorbell cam on a stucco wall at a 45 degree angle to the door. I used the wedge. Make sure not to overtighten the wedge to the wall as it can torque and make it hard to mount the doorbell cam. Another point I suggest to look for is the wiring. Note that the + wire goes on the left side and the – goes on the right. Match the houses hot wire to the left and ground to the right. Look close at the mounting panel for the doorbell cam and you will see the + and -. Once I got it mounted and tested the doorbell (and it worked) I followed the next part of the directions and downloaded the August App. Note: Press to setup a new August Lock. I know it does not make sense but trust me. Then when you setup your account you need to setup the house info and then you need to press the upper left icon for the menu. Select “Setup a New Device” to setup the doorbell cam. From there it is a breeze. I set mine up on a 5GHz network because my router is only 3 feet from the doorbell cam. If you are at a greater distance, I suggest using a 2.5 GHz as it travels much further without loss like the 5.0 GHz. Once this is done test it out and have fun.
This review is from August - Wi-Fi Smart Video Doorbell - Dark Gray
Posted by teambldr
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