Thoroughly clean and dry your dishes with this Bosch 500 Series SHE65T55UC 24" tall tub built-in dishwasher that features an EcoSense wash management system for optimal performance. The RackMatic system lets you adjust the top rack for custom loading.
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Provides a generous capacity to accommodate your dishes. The tall tub design makes it easy to load items of various shapes and sizes.
RackMatic system on upper rack
Lets you adjust the rack to 1 of 9 possible positions. The removable silverware basket holds utensils and other small items.
Include heavy, auto, normal, express and rinse-and-hold for versatility.
Half-load and delicate wash options
Allow custom cleaning.
Permits you to program the start time in advance.
NSF Certified sanitize option
Helps kill bacteria, while condensation drying thoroughly dries your dishes. The ExtraShine setting enhances shine and drying results.
EcoSense wash management system
Promotes optimal performance.
Load size sensor
Automatically determines the ideal wash temperature for each load.
AquaStop leak protection
Keeps the tub tightly sealed during washing.
Provides quiet operation.
Makes it easy to open and close the self-latching door.
Dishwasher hookup kit is sold separately and is not included.
Required for Installation: All dishwasher purchases require a dishwasher hookup kit be purchased from Best Buy. Without a hookup kit, your installation will not be completed. Find a hookup kit in the accessories section on this page.
Super Fantabulous machine
Posted by: CoachWal from: Denton, TX on
The Bosch 500 series 24" white stainless steel dishwasher is nothing short of amazing. It's my first dishwasher that doesn't have a heating element but uses new techno-science to still deliver hot water during the wash cycle. This will be a detailed review, mainly for those that really care about their investment. It's an expensive machine, I'll give it a worthy review. I appreciate useful reviews so I hope someone finds this one helpful as well. This is more about things people may want to know or wish they knew ahead of time rather than a comment on the performance per se', because if that is all you're looking for then you can stop reading right here, it's outstanding!
Side note - I'm very careful about what I buy, usually researching for several months if not a couple of years before buying things. I researched TV's for 2 years before purchasing my Panasonic plasma TV (best TV made since the Kuro), and I looked for my dishwasher for 18 months looking for the right one. I know most people aren't / can't be this meticulous which is why I am writing this review.
Have had the dishwasher 3 weeks now and run it three times. I used the two samples of Finish brand Quantum cubes and the sample bottle of Finish Rinse-aid which lasts for 40 loads. Bought another pack of Quantum cubes at walmart.
I'll summarize my comment about the lack of a heating element to this: even if your hot water heater is far away, the washer "searches" the water line til it gets the temperature it needs to start the cycle...about 80 degrees (I'm guessing). You can run the tap to achieve it faster if you want but not necessary. The early cycles run cool to luke-warm as I found out. (I opened the door LOTS of times during the first run). About mid-cycle I opened it up to a cabin full of steam so the water got hot at some point. At the end the dishes were sparkling and clean.
A comment about drying. All glassware and stainless steel come out dry. Plastic items tend to retain moisture slightly. That's the nature of plastic, not a design flaw of the machine. Plastic doesn't resonate heat back as well as glass and steel to evaporate moisture, that's just physics. Anything with a 'lip' or catch area for water also will not be dry. Again, that's just physics, not a flaw.
Minor comment : My lack of a perfect rating on the quality (4 instead of a 5) has to do with MY perception of the plastic parts used in the construction of a couple of items inside the cabin area of the machine. They kind of give a less than quality feel to the unit but I am qualifying this comment in saying that it is my perception only, when in reality it probably has no effect on the effectiveness or durability of the unit. I'm referring to the spinners used to spray the water onto the dishes. It's not like they collide with anything that would wear or break them.
The unit does have 2 filter screens that appear to be easy to remove and manually clean when / if necessary. These are part of why you can put dishes in without pre-soaking or pre-rinsing. That doesn't mean you should put dishes in with clumps of food on them. You still have to be smart about it and should scrape dishes of large food particles prior to loading. But as an example, I left spaghetti sauce on three plates for 5 days. I loaded them dried up as-is when I was ready to do a load. Came out as clean as everything else. Couldn't tell which plates had the sauce.
The lower rack slides easy. Maybe some would say too easy. It has come "off the track" a couple of times but that is no big deal as it sits on the track area and if you use a little too much "oomph" moving the rack it will move on ya. Almost didn't want to put this comment in but I know there will be some in other reviews who say this problem is a complaint. It's not. It's just fact and in no way effects the operation or effectiveness of the unit. When you learn how much effort to use it really isn't even an issue. There is a slight off 'odor' to the inside of the unit when it arrives. Don't know if this is related to Bosch's testing of the unit prior to shipping or if it's just the nature of stainless steel. In any event, add a cup of white vinegar to the bottom water pan area of the unit in a load or two and it'll clear up.
A word about noise. The unit is rated at 48 decibels. I don't know much about decibels but I can say the operation of the unit is quiet. Very quiet in fact. I only know it's running for two reasons. 1) - I hear the water cycling out into the garbage disposal when cycles change. 2) depending on how you arrange your dishes, the spray may cause "dish clatter". More on this below.
On my 2nd load I did, I heard a terrible loud cycling noise inside the unit. I kept opening the door to try and see why the machine was so dang noisy. Had I gotten a lemon? Was it already broke? The answer is no and no. The spray inside is so strong that if you have dishes (mainly ceramic / porcelain plates) arranged in such a way that they are "loose" inside or touching, the spray may cause them to separate then bang into one another causing a loud "operational" noise. This is Operator Error, not a design flaw. I verified this by loading my dishes differently on the 3rd load. Quiet as the first load I did on March 11, the day after the unit was installed. I was impressed that the spray was THAT strong. So much for my theory about the plastic parts. The Germans know what they are doing.
Haven't used most of the features yet like the time delay or half-load. I haven't adjusted the upper rack yet, haven't need to. But they indicate it's easy. The 3rd rack is nice. A slight adjustment in how you place taller than average cups / glasses is necessary on the middle rack so as not to impede the 3rd rack. The sanitize feature works great and does NOT melt plastic. When it's fully loaded, the 2 hour and 20 minutes cycle length on Auto selection is not a problem. I don't care if it takes 60 min or 3 hours. I'm not in race against my neighbors to see who can get clean dishes the fastest. I want clean dishes. With this machine I get clean dishes that look fantastic as the end result. And it uses less energy and less water to make it happen.
The unit is on the high end of what I wanted to pay for a machine but with the sale price knocking 10% off the $865, and being completely satisfied with the majority of reviews and research I did on the Bosch brand, I closed on this deal, and am 100% happy with the decision.
The unit comes with all the necessary install parts except the electrical plug. The dishwasher kit that is recommended / required is overkill. I really only needed to purchase the Bosch electrical plug for $19.99 instead of the $29.99 kit that has other stuff in it.
FYI - Be aware that if you buy the kit when you purchase the dishwasher and your install doesn't happen within 15 days and you ended up not needing the kit for some reason, you won't be able to return the kit for a refund because BB's policy is only 15 days to return. My install didn't happen for 3 weeks from purchase date.
I also purchased the install option through Best Buy. It was on sale for $49.99 instead of the regular $139.99 or whatever it is. That was worth it. Besides leveling the unit, it was more than just un-boxing and putting it in place. The plug has to be assembled to the unit, meaning wires have to be attached to a housing unit, then attaches to the back of the machine. I'm a guy but I'm not good with electrical stuff so it was good to have a pro doing it. Best Buy contracts out their appliance deliveries, it's not Geek Squad that does it. The delivery person is the one who does the install. I was impressed. Professional, quick, and efficient. He was in and out in less than 40 minutes, including the test of the machine. The timeliness of the delivery on delivery day left something to be desired but this was not the installer's fault. I was his last install that day and he ran into unscheduled custom work needed in his earlier deliveries that was not on the installation work up sheets. In layman's terms, custom modifications of some kind had to be done on some of the earlier installs that day. That takes time that wasn't known up front would be required when they set up his run for the day. I understand that and do not hold it against Best Buy or the contracted company. I only request that they keep the customer(s) down-line informed as to why the delivery will be later than planned. I was scheduled between 1p and 5p. Didn't show up til 7p. I got an initial call from the installer saying it would be about 5:30p but that time came and went with no call that it would be delayed more. Not calling a customer to keep them apprised as to delays is bad business. I let the company know this and they will use the information in the on-going training for their installers. Good enough for me.
This is a great machine. I realize in looking back over this review it may come off as possibly complaining but it's not. It's clarification and stuff I wish I knew about ahead of time that I found helpful to know once I got the machine OR I saw other reviews saying something was a problem when it's really operator error as to why something isn't working or sounding right. The machine works like you'd expect it to, even better I'd say. If you don't have your expectations molded in cement, this machine will possibly change your idea of what a dishwasher can be and what it can do. It did for me.
Bosch has me as a loyal consumer as a result of this purchase, at least as dishwashers go. They are apparently known as a high-end brand. I am starting to understand why. Simply put....they deliver!
89 out of 89 found this review helpful.
Bosch 500 Series SHE65T56UC
Posted by: MandY2015 from: on
I purchased the Black Bosch 500 Series (SHE65T56UC) dishwasher from BestBuy.com. Besides quiet operation, the reason I selected this particular model was the controls and display were located on the front of the door and not the top. This allows for easy access to the controls as a flush mounted unit. The controls on other Bosch 500 models were located on the top and would not be accessible when the door is closed.
Delivery was simple, they call you the day before and confirm the delivery window. The day of delivery they call you when the are about 10 minutes away. They have free recycling, so if you are replacing an old unit they will haul away the old one. (I uninstalled my unit the day before so there were no surprises.) They will also haul away the packing material if you request it. I believe you can order a specialty installation but I was self-installing this unit.
Installation was a bit more complicated then other dishwashers I have installed, but was not overly difficult. The power connection requires a connection box (provided) which the instructions recommend be installed in an adjacent cabinet. That can complicate the installation if retrofitting to an existing installation or due to tight fit in an adjacent cabinet. Connecting power in the box is easy but it does require an additional stress relief that is not provided. The water inlet hose has a male end as did my feed line so I needed to couple them together. Raising and leveling the unit was easy and the back end can be raised via a spiffy adjustment point located on the front of the unit.
Operation is very straight forward. With the third tray on the top of the unit for flatware, I found that it is very likely that you will need to lower the middle tray to accommodate tall glassware. Lowering or raising the tray is quick, and relatively easy. The controls are easy to read and there are many presets which allow for simple operation.
One issue that I had with the unit was using the pre-portioned detergent packs that have the dissolvable/degradable plastic wrapper. Once the dispenser opens the pack falls into a small bin on the middle tray. A few times it didn't properly dissolve and a portion of the pack would still be in the tray. (It's possible the unit was overloaded.) In any case we switched to the Jet-Dri packs (no plastic on them) and haven't had any problems since. We also use the Jet-Dri rinse aid as well.
THIS UNIT IS QUIET!!! You can stand next to it while it is running and easily have a conversation. Most times I can't even tell it is running and the loudest part of the wash cycle is when the washer is emptying waste water into the drain and the noise filters up through the drain.
Overall this has been a quality purchase and believe stepping up to the Bosch to be well worth the extra money. The process of purchasing, scheduling delivery, and haul away was easy and worry free. The installation was a bit more complicated but does not require an expert as I finished it in roughly 2 hours. (Needed a quick run to the hardware store for a couple fittings and a power cable stress relief) This unit should provide years of QUIET operation...
Hope this review helps, Good luck...
19 out of 19 found this review helpful.
I am in love with my dishwasher
Posted by: crazybusymomof3 from: Rutland, ma on
I shopped forever for this. I wanted a dishwasher with a thrid rack. My husband thought it was a waste and all the thrid rack dishwashers were too expensive. I compared prices, read consumer reports and more customer reviews than I can count. I polled my FB friends on the best brand to buy. I even took some of my dishes to the store to make sure they fit in the racks. Bottom line - well worth the research and time. This was the least expensive Bosch with a third rack that did really well with CR. I love my dishwasher. I don't know how I ever lived without a third row. It's wonderful for spatulas, wisks and all those other large utensils that used to take up half the top rack including sippy cup lids. I love the adjustable racks - so versatile. it is super quiet and cleans sooo well. I am not the least bit bothered by no drying unit inside since I run it at night and the dishes are dry in the morning. The run time is super long (2 hours) but the express wash is only 30 min and does the trick when I don't have two hours to run. I only wish it had some tines that folded down for larger pots and pans Other than that it's wonderful. Every time I load it I say " I love this dishwasher" I never thought I could love a major appliance this much.
16 out of 16 found this review helpful.
Posted by: AvidShopper from: Oakland, CA on
I've only been using this dishwasher for a couple of days, but I'm pretty darn happy with it. It's whisper quiet and stuff comes out very clean -enough said. Also, you DO NOT need the separate Installation Kit that Best Buy suggests you buy. Bosch dishwashers come with everything you need for installation.
15 out of 15 found this review helpful.
Posted by: txaggie96 from: San Antonio on
After owning a Jenn-aire and a very short lived whirlpool dishwashers, we found our dream machine. I've been extremely disappointed with the quality of all our whirlpool appliances, but the whirlpool dishwasher was exceptionally bad, only lasting about 4 years but showed signs of wear and tear within 6 months.
I bought this Bosch based on reviews and their reputation. We've had it about 2 months now and we couldn't be happier with the quality of the machine itself and its excellent ability to wash and dry. To get the third drawer, you have to buy on the higher end of their product line, but it is quite a nice feature. The third drawer is not a necessity, but its quite nice to have, especially if you wash a lot of utensils or small items such as sippy cup parts. It contains all the small items quite nice within the third drawer.
For any reviews saying it smells or doesn't dry well, I personally believe they didn't read the manual. You do have to use jet dry (for best drying) and you do have to clean out the filter at the bottom on occasion to keep it from smelling. If you're worried about constantly buying jet-dry, so far it seems pretty stingy on its use. At least much more so then my old whirlpool.
I highly recommend this dishwasher and would absolutely buy the exact same one again if I had a choice. Oh and did I mention its so quite, you can barely tell its on. Just another added benefit.
15 out of 15 found this review helpful.
Love my new dishwasher
Posted by: PVDOUBLEU from: ALISO VIEJO, CA on
Let me start by saying our previous dishwasher was a Miele. They're was the Mercedes of dishwashers, so I'm very picky. Here's what I liked about the Miele dishwasher that the Bosch also has. It had three racks. It's quiet and it's energy efficient. Here's what even better about the Bosch unit. It has more cycle options (Half load and express are my favorites.) and it's even quieter than the Miele. Oh yes, and it uses very little soap. Here's what isn't as good as the Miele. The top rack is a little flimsy compared to the Miele. Additionally, the Bosch doesn't dry the plastic items well. However, the Miele was so hot it cracked them. If those are my two choices, I'd rather hand dry them. The best part of the Bosch, it cost us a little over $800 delivered. The Miele costs around $1900. It's a no brainer!
15 out of 15 found this review helpful.
Quiet and spotless
Posted by: googgrl from: Seattle, WA on
So having never purchased appliances before I shopped around quite a bit. I stumbled upon a news release just before making my purchase that said Bosch was updating their lines. I purchased this the first day it became available. I've only had it a couple of weeks, but here are my initial thoughts.
- It's pretty. I had white appliances before and it was a nice upgrade to go stainless steel. I had previously thought stainless steel was a waste of money, but in this case it wasn't much more.
- The third rack -> why don't they all have this? It's so darn simple yet so very useful. I always have the random tall spoon or spatula that would get thrown in with the cups, but it is nice to have a dedicated space for the weirder things that don't fit the normal spots.
- Does it work? -> When we first turned it on it was hard to know if it was running until we heard the instant water heater kick on. It is that quiet. My old Kenmore dishwasher was so loud we didn't run it at night, but this one is almos silent.
- And of course, it cleans pretty well.
My fault, but the only real annoyance;
I have an old house and installing it was annoying. I had to change around how the water was run to it. Harder than I expected and probably would have been worth hiring someone to install it.
So my old dishwasher I would leave dishes in for a few days before running. Even with this one empty, I've noticed it gets a foul odor day or so after running. It is pretty darn sparkly clean inside still, but I'm wondering if there is standing water from the last run sitting inside somewhere. The old noisy Kenmore never had any type of smell, so I'm hoping this goes away after some frequent use. I left the door slightly cracked last night to let it dry out and this seems to have helped a bit.
Despite the odor issue which I'm not certain is even permanent, this dishwasher is exceptionally nice. I got the one with the display because I like to see the time, but they have one with no display that displays a light on the floor with the info. Purely a cosmetic difference, but nice they let you choose.
15 out of 15 found this review helpful.
Posted by: Tsok from: on
The first thing you would notice different about this dishwasher comparing to the others – it is so quite that you would wonder if it is working. Also, it washes much cleaner than my previous one even though I use same detergent and rinse. I like the third rack for utensils but I am not able to use it if I wash wine glasses: my glasses would not fit to the second rack if the third is in even if I lower the second rack to the lowest level. But I have realized that I can easily remove the upper rack if needed. I have not used all programs yet as “auto” cycle works just fine for me. First few times I used the dishwasher I notices it is not drying enough for me but clicking “extra shine” button fixed that. Over all, I love my new dishwasher.
14 out of 14 found this review helpful.
Posted by: Joewell from: on
We have been a loyal costumer of Bosch Home Appliances with a Bosch Gas Cooktop and Downdraft Ventilation in house. As a proud costumer of Bosch, we bought Bosch Dishwasher 500 Series, we were impressed by its quietness and efficiency, until 2 months later, the dishwasher went out of order. Our experience with Bosch went downhill ever since over 2 major concerns, one being obvious product defects backed up by tons of other similar reported cases costing consumers unnecessary repair bills and frustrations, and secondly, unprofessional and terrible customer service.
First is the flawed design (or our defect unit) that would allow an object with decent size(an attachment 1.5celimeters in diameter from a cutting board) to get into the drainage hose from dishwasher during a normal washing cycle. We had a GE dishwasher with filtration as well prior to our Bosch unit. The same cutting board attachment fell off all the time, but it always got blocked by the filter and never got into the drainage hose. We soon found out online, there are tons of complaints about the same issue specific to Bosch Dishwashers. This flawed design(or our defect unit) caused unnecessary out of pocket repair cost and very unpleasant experience dealing with either local authorized or over the phone customer service
We were astonished by the unprofessional and rude service of Bosch authorized repair service provider (All Brands Appliances Service, Appleton, WI) and Bosch customer service on this matter. The technician from All Brands Appliances Service demanded a payment on the scene in a threatening manner, even after I acknowledged that clogging in the drainage hose is not covered by warranty as he stated much earlier. However he was not able to resolve the root cause that a decent sized item getting into drainage hose during normal washing cycle. Bosch customer service over the phone was defensive, but had to push me to returning the product to the seller(which we know is impossible) in the end. They were not able to deny the fact a reasonable sized item got into drainage during normal wash cycle, and the technician’s note can testify this too.
I understand that Bosch warranty states that clogging of drainage hose is not covered by warranty. However the warranty also stated ‘use of the product in its normal, customary and intended manner’ should be well covered. It is definitely a defect of our unit(or a design flaw) that allows a reasonable sized item to go into the drainage hose during normal washing cycle. Bosch should take actions to fix the design defect or replace consumer’s defect unit rather than let the customers pay for their defect.
26 out of 33 found this review helpful.
Love My New Bosch!
Posted by: TontoRogers from: Huntington Beach, CA on
My 10 year old Whirlpool dishwasher hadn't work properly for a couple of years so I decided it was time to buy a new one. I was very impressed with this BOSCH model at the store as it came very highly recommended by the salesperson. Friends of mine have this brand and really like theirs. It was a little more expensive than what I had planned on spending, but in this instance you get what you pay for.
The Stainless Steel interior is a huge step up from my old dishwasher, and this unit is SO QUIET you have to put your ear right next to it to assure yourself that it's running. The long knife and utensil drawer at the top is a great way to get those difficult items clean, but keep in mind that the drawer itself does make the top shelf below it a little less accommodating to tall glasses.
My dishes have never been cleaner and I'm VERY pleased with my purchase.