My Best Buy® Program Overview

Start getting the most out of every Best Buy purchase you make. As a My Best Buy member, you can cash in on exclusive benefits that make shopping with us even more rewarding.

Go mobile

Use your account on the go with the Best Buy mobile app.

Shop exclusive

Enjoy access to special sales and exclusive member offers.

Get rewards

Earn points with every dollar you spend at Best Buy.

Score shipping

Take advantage of free 2-day shipping on thousands of items1.


Rewards & Benefits My Best Buy My Best Buy Elite My Best Buy Elite Plus

Points

0.5 points per $1 spent

1 point per $1 spent

1.25 points per $1 spent

250 points = $5 reward certificate

Points

Rewards Every Time You Shop Best Buy or BestBuy.com®. Members get 0.5 points for every $1 spent at Best Buy or BestBuy.com. Every 250 points = $5 reward certificate.
Does not include tax and certain other exclusions. See program rules for details. Reward certificates can be used for discounts on future purchases at Best Buy.

Elite members get 1 point per $1 spent. Does not include tax and certain other exclusions.

Elite Plus members get 1.25 points per $1 spent. Does not include tax and certain other exclusions.

Free Shipping

Free 2-Day Shipping on Thousands of Items1

$35 Minimum Purchase Required
(does not include tax)
Holiday shipping offer may vary.

Free 2-Day Shipping on Thousands of Items and Free Scheduled Delivery2

No Minimum Purchase Required
Holiday shipping offer may vary.

Free 2-Day Shipping and Free Scheduled Delivery2

No Minimum Purchase Required

Free Shipping

Free 2-Day Shipping on Thousands of Items1 on purchases $35 and up at BestBuy.com.
$35 minimum purchase does not include tax. Holiday shipping offer may vary.

Elite Members Receive Free 2-Day Shipping on Thousands of Items and Free Scheduled Delivery2 on your BestBuy.com purchases.
No minimum purchase required. Holiday shipping offer may vary.

Elite Plus Members Receive Free 2-Day Shipping and Free Scheduled Delivery2 on all of your BestBuy.com purchases.
No minimum purchase required.

1. Qualifying items display a "Free 2-Day Shipping on Orders $35 and Up" message. Movies, music, pre-owned games, special order, scheduled delivery and other select items do not qualify. The $35 order total is after coupons and before taxes, and does not include select digital downloads, e-gift cards, special orders, scheduled delivery items, and any items canceled or removed from the order.

2. To get free 2-day shipping and free scheduled delivery, sign in before you check out and make sure your member ID has been added to your account. If you haven’t already done so, you can add your member ID to your account during checkout.

Returns & Exchanges

Standard 15 days

30 Days

45 Days

Returns & Exchanges*

My Best Buy members enjoy our standard 15-Day Return & Exchange Policy

Elite members enjoy a 30-Day Extended Return & Exchange Policy
Take more time to decide if your purchase is right for you.

Elite Plus members enjoy a 45-Day Extended Return & Exchange Policy
Take more time to decide if your purchase is right for you.

View Returns & Exchange Policy
*You can return or exchange cell phones with a carrier contract and unlocked phones within 14 days. Like the carrier stores, we have a charge ($35) for return or exchange of these products. This return period and charge also apply if you are a My Best Buy Elite or Elite Plus member.

Access to Special
Sales and Offers

Yes

Yes,
Elite Access

Yes,
Elite Plus Access

Access to Special Sales and Offers

Early access to special sales, exclusive offers, and member-only shopping events. Get advanced access to special sales, and get your shopping done before everyone else.

Point Banking Option

No

Yes

Yes

Point Banking Option

Elite and Elite Plus member Point Banking. Choose to auto-issue $5, $10 or $20 reward certificates or choose point banking to let your points build until you are ready to redeem them.

Services

Free Setup by Geek Squad®

Free Setup by Geek Squad

Free Setup by Geek Squad

Services

Purchase select products and Geek Squad will get them up and running for free.

Learn more about Free Setup by Geek Squad ›

24/7 Customer
Service Line

1-888-BEST BUY

Dedicated to Elite

Dedicated to Elite Plus

24/7 Customer Service Line

My Best Buy members can call Customer Care 24/7 at 1-888-BEST BUY with questions about membership, points, certificates, and more.

Elite and Elite Plus Customer Service. Elite and Elite Plus members have access to dedicated customer service help at a special phone number found on their membership card.

How to Qualify

Free to Join

$1500 in Purchases
per Calendar Year

$3500 in Purchases
per Calendar Year

How to Qualify

As a My Best Buy member, when you spend more than $1500 in a calendar year, you're automatically upgraded to Elite status. If you spend more than $3500 in a calendar year, you are automatically upgraded to Elite Plus status. Once you qualify for Elite or Elite Plus status you can enjoy all of the benefits of that status for a full calendar year.

Credit cards

THE CHOICE IS YOURS

Get 5% back in rewards or flexible financing with the My Best Buy credit card.

Price tag

EXCLUSIVE OFFERS

Find special sale prices and great deals just for My Best Buy members.

1. Qualifying items display a "Free 2-Day Shipping on Orders $35 and Up" message. Movies, music, pre-owned games, special order, scheduled delivery and other select items do not qualify. The $35 order total is after coupons and before taxes, and does not include select digital downloads, e-gift cards, special orders, scheduled delivery items, and any items canceled or removed from the order.

2. To get free 2-day shipping and free scheduled delivery, sign in before you check out and make sure your member ID has been added to your account. If you haven’t already done so, you can add your member ID to your account during checkout.