GEEK SQUAD® 24/7 SUPPORT
Technical expertise. Personal service.
From answering simple questions all the way to removing stubborn viruses, we're here to help you online, on the phone, and at more than 1,100 Best Buy stores.
What Do You Get with Your Plan?
24/7 Support
If you need help, we're standing by.
- Have trouble setting up your device? We'll help.
- Have a virus? We'll remove it.
- Device running slow? We'll fix it.
- To keep your device running its best, we'll tune it up.
Available in 1-, 2- and 3-year terms for computers and tablets
Complete Features
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Agents Available Around the Clock
Your questions and tech problems are in great hands. This plan gives you unlimited access to online, phone and in-store service from expertly trained Agents.
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Premium Internet Security Software at No Extra Charge
Block viruses and spyware, and identify unsafe links and search results.
- Unlimited Virus Removals
- Unlimited Computer Tune-Ups
- Device Setup and Connection to Existing Home Network
- Operating System, Software and Hardware Installation
Excludes Marketplace items. You should receive information about your plan by e-mail within a few minutes of your purchase. See complete terms and conditions.
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Choose Your 24/7 Support Now
Internet Security software is included at no extra charge.
You should receive information about your plan by e-mail within a few minutes of your purchase.
Strength in Numbers
You'll find Geek Squad in every Best Buy store, with more than 20,000 Agents across the country ready to help.
More Than Just Computers
Geek Squad also sets up, installs, protects and repairs everything from major appliances to cell phones.
See all Geek Squad services ›
Product Replacement
Get replacement coverage for your printer and other computer accessories.
Learn more ›Getting Help Is Easy
Online & Phone
Need something fixed ASAP? Have questions about your Protection Plan, or not sure if you have one?
In Store
Bring your product to a Best Buy store and speak with an Agent in person.
In Home
We can set up your products, help you use them, and diagnose any issues.
Call 1-800-433-5778
Other Helpful Links
Go to your Geek Squad account Find replacement parts Request iPad Express Replacement
For customers who purchased a plan prior to 9/10/15, see previous Tech Support details.
