For customers who purchased a plan prior to 9/10/15, see previous Tech Support details.

Geek Squad Support

GEEK SQUAD® 24/7 SUPPORT

Technical expertise. Personal service.

From answering simple questions all the way to removing stubborn viruses, we're here to help you online, on the phone, and at more than 1,100 Best Buy stores.

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What Do You Get with Your Plan?

24/7 Support

If you need help, we're standing by.

  • Have trouble setting up your device? We'll help.
  • Have a virus? We'll remove it.
  • Device running slow? We'll fix it.
  • To keep your device running its best, we'll tune it up.
Laptop icon Tablet icon Available in 1-, 2- and 3-year terms for computers and tablets
See complete features of 24/7 Support

Complete Features

  • Agents Available Around the Clock

    Your questions and tech problems are in great hands. This plan gives you unlimited access to online, phone and in-store service from expertly trained Agents.

  • Premium Internet Security Software at No Extra Charge

    Block viruses and spyware, and identify unsafe links and search results.

  • Unlimited Virus Removals
  • Unlimited Computer Tune-Ups
  • Device Setup and Connection to Existing Home Network
  • Operating System, Software and Hardware Installation

Excludes Marketplace items. You should receive information about your plan by e-mail within a few minutes of your purchase. See complete terms and conditions.

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Choose Your 24/7 Support Now

Internet Security software is included at no extra charge.

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Add to Cart

You should receive information about your plan by e-mail within a few minutes of your purchase.

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Strength in Numbers

You'll find Geek Squad in every Best Buy store, with more than 20,000 Agents across the country ready to help.

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More Than Just Computers

Geek Squad also sets up, installs, protects and repairs everything from major appliances to cell phones.

See all Geek Squad services ›
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Product Replacement

Get replacement coverage for your printer and other computer accessories.

Learn more ›

Getting Help Is Easy

Online & Phone

Need something fixed ASAP? Have questions about your Protection Plan, or not sure if you have one?

In Store

Bring your product to a Best Buy store and speak with an Agent in person.

In Home

We can set up your products, help you use them, and diagnose any issues.

For customers who purchased a plan prior to 9/10/15, see previous Tech Support details.

See complete 24/7 Support terms and conditions.