Protect & Support Plus: Geek Squad

What Do You Get with Protect & Support Plus?

Watch a video and learn more about the benefits

Hardware Protection^*

If something breaks, we'll repair it. It's that simple.

You're covered from accidental drops, spills or cracks.**
100% of parts and labor costs are covered. No hidden fees.
If your original battery fails, we'll replace it.

24/7 Support

If you need help, we're standing by.

Have trouble setting up your device? We'll help.
Have a virus? Device running slow? We'll fix it.
When you have questions, we're ready with answers.

Available in 1-, 2- and 3-year terms for laptops and desktops

Available in 1- and 2-year terms for tablets

See complete features of Protect & Support Plus

Complete Features

You Get Hardware Protection

Accidental Damage from Handling¹
If you drop or spill on your device during normal use, we'll cover the cost of your repair.
100% Parts and Labor Are Covered, No Hidden Fees²
One-Time Battery Replacement
If the original rechargeable battery fails to hold a charge, we'll replace it.
Repair of Normal Wear & Tear and Defects
We'll fix failures from dust, internal heat and humidity, as well as defects in materials and workmanship.
Hard Drive Failure Coverage³
We'll cover the cost of repair if the hard drive fails through normal use.
Repair of Power Surge Damage
Repair of Bad Pixels⁴ and Screen Burn-In

You Get 24/7 Support

Agents Available Around the Clock
Your questions and tech problems are in great hands. This plan gives you unlimited access to online, phone and in-store service from expertly trained Agents.
Unlimited Virus Removals
Unlimited Computer Tune-Ups
Device Setup and Connection to Existing Home Network
Operating System, Software and Hardware Installation

Excludes Marketplace items. You should receive information about your plan by e-mail within a few minutes of your purchase. See complete terms and conditions.

1. Accidental Damage from Handling covers damage as a result of unexpected and unintentional drops and spills that arise from normal usage of the product as the manufacturer intended.

2. Parts and labor covered under manufacturer warranty are excluded from this Plan.

3. Data recovery is not included. Data recovery is available as a separate service.

4. Minimum of three malfunctioning pixels required for repair.

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How to Buy Protect & Support Plus

When you add a computer or tablet to your shopping cart, a small window will pop up. Within the window, you can choose the type and length of the Geek Squad plan that's right for you.

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Protect & Support

If your computer or tablet doesn't need coverage for accidental damage, choose Protect & Support (without "Plus") during checkout. Starting at $49.99 for a 2-year plan.