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Geek Squad® - 1-Hour On-Site Basic Training

Price Match Guarantee

Best Buy is dedicated to always offering the best value to our customers. We will match the price, at the time of purchase, on a Price Match Guarantee product if you find the same item at a lower price at a Designated Major Online Retailer or at a local retail competitor's store.

Here's how:
  • If you find a qualifying lower price online, call 1-888-BEST BUY and direct a customer service agent to the web site with the lower price, or when visiting a Best Buy store, one of our employees will assist you.
  • On qualifying products, Best Buy will then verify the current price to complete the price match.

Exclusions apply including, but not limited to, items sold by Marketplace vendors, Competitors' service prices, special daily or hourly sales, and items for sale Thanksgiving Day through the Monday after Thanksgiving. See the list of Designated Major Online Retailers and full details.

$149.99
Free Shipping on Orders $35 and Up

Minimum purchase of $35 on eligible products required. Excludes select Best Buy Marketplace items, digital items, scheduled delivery items and items displaying "In Store Only" message.See full details

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Take control of your computing tools with training from Geek Squad. An Agent will meet you at your home or office and provide an hour of one-on-one instruction for your choice of topics, including:
  • Introduction to computers
  • Working with photos
  • Staying safe online
  • MP3 players
  • Working with video
  • Introduction to Mac®
  • Introduction to Microsoft Office
  • Social media
  • And more



WHAT IS INCLUDED

A Geek Squad Agent will:
  • Come to your home or office
  • Give you 60 minutes of training on your PC and related topics
  • Provide lessons in how to navigate Mac OS® or Windows
  • Review basic functionality, such as manipulating windows, connecting devices and common keyboard shortcuts
  • Demonstrate web browser basics
  • Give an overview of any software included with the operating system
  • Offer a brief tutorial on how to use your MP3 player, burn your own CDs, copy (rip) your CDs, and organize and share your digital music library among devices
Approximate time to complete: 1 hour


Why should you have Geek Squad do it for you?
  • Friendly, knowledgeable Agents
  • Apartment, condo, house or elsewhere — we come to you
Note:
This service does not include installation or setup of any devices or software. Additional charges may be required for land travel beyond coverage areas.



WHAT TO EXPECT

Important scheduling information:
After completing your order, you will receive a confirmation e-mail. You will also receive a redemption e-mail for each service you've purchased. Print a copy of the redemption e-mail(s) to give to your Agent at the time of service.

To use this service, follow these easy steps:
  1. Call 1-888-BEST BUY (1-888-237-8289) to schedule your appointment. Alternately, within 72 hours of receiving your confirmation e-mail, you will receive a phone call to schedule your appointment.
  2. Print your Geek Squad redemption e-mail.
  3. Be ready when the Agent arrives at your chosen location.
Should you need to change your On-Site Basic Training date after you've scheduled your service, call 1-888-BEST BUY (1-888-237-8289) to reschedule your appointment.

WHAT TO HAVE READY

When the Agent arrives, remember to have the following ready:
  • The printout of your Geek Squad redemption e-mail for the 1-Hour On-Site Basic Training service you purchased
Product images, including color, may differ from actual product appearance.