Geek Squad®- 24/7 Support - 1 Year

From answering simple questions all the way to removing stubborn viruses, Geek Squad 24/7 Support is here to help you online, on the phone, and at more than 1,100 Best Buy stores.
$199.99

Overview

Ratings & Reviews

Overall Customer Rating:
4.4
94% of customers would recommend this product to a friend (122 out of 130)

Support Details

  • Membership can be used on three devices (PC, Mac, tablet or iPad), even if it was not purchased at Best Buy.
  • 24/7 Support can be provided in store, online and over the phone. For an additional fee, it can be provided in your home.
  • A high-speed Internet connection is required for online support.
  • Your anti-virus/anti-spyware software must be active and up to date.

Included Free

Trendo Micro Internet Security - 3-Device - 1 Year Subscription - Mac/Windows [Download]
Trendo Micro Internet Security - 3-Device - 1 Year Subscription - Mac/Windows [Download]
Software to protect up to three devices - any combination of PCs, Macs and Android, iOS and Windows tablets and mobile phones that defends against viruses, malware, phishing attacks and other online threats. Includes identity protection and parental controls.
BestBuy.com account required. Download instructions are usually e-mailed within 30 min.

Service Features

From answering simple questions all the way to removing stubborn viruses, Geek Squad 24/7 Support is here to help you online, on the phone, and at more than 1,100 Best Buy stores.

Available for PCs, Macs, tablets and iPads

Membership is good for three devices, even if it wasn't purchased at Best Buy.

Agents Available Around the Clock

Your questions and tech problems are in great hands. This plan gives you unlimited access to online, phone and in-store service from expertly trained Agents. In-home support is also available for an additional $49.99

Premium Internet Security Software at No Extra Charge

Block viruses and spyware, and identify unsafe links and search results.

Unlimited Virus Removals

We'll remove any viruses your device encounters.

Unlimited Computer Tune-Ups

We'll give your computer an annual tune-up, which includes operating system software updates, screen cleaning, fan cleaning and keyboard cleaning.

Device Setup and Connection to Existing Home Network

We'll get your device running and connect it to the Internet.

Operating System, Software and Hardware Installation

We'll make sure you have an up-to-date operating system, and install any software and hardware.

Overall Customer Rating

4.4 (130 Reviews)

Product Features Mentioned In Customer Reviews

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