Geek Squad® - 24/7 Support - 2 Year

From answering simple questions all the way to removing stubborn viruses, Geek Squad 24/7 Support is here to help you online, on the phone, and at more than 1,100 Best Buy stores.

Overview

Ratings & Reviews

Overall Customer Rating:
4.4
94% of customers would recommend this product to a friend (100 out of 107)

Support Details

  • Membership can be used on three devices (PC, Mac, tablet or iPad), even if it was not purchased at Best Buy.
  • 24/7 Support can be provided in store, online and over the phone. For an additional fee, it can be provided in your home.
  • Details: A high-speed Internet connection is required for online support.
  • Your anti-virus/anti-spyware software must be active and up to date.

Included Free

Trendo Micro Internet Security - 3-Device - 2 Year Subscription - Mac/Windows [Download]
Trendo Micro Internet Security - 3-Device - 2 Year Subscription - Mac/Windows [Download]
When you're managing a busy household, it can be hard enough to know where everyone is, let alone whether they're safe in the world of their computers. From your daughter's Mac in the college dorm room to the desktop PC in your home office, all of your family's computers are potential gateways for cybercriminals to invade your privacy. Keeping tabs on your PCs and Macs is even easier than getting the family together for dinner with the comprehensive and easy-to-use protection of Titanium Internet Security. Featuring award-winning technology from Trend Micro, Titanium Internet Security proactively blocks malware, viruses and spyware from reaching your PCs and Macs. Installing, customizing and managing your Internet protection software is a breeze thanks to the user-friendly interface, and with no annoying pop-ups or alerts, you can work, surf and network in peace. Interact with friends - not cybercriminals - by running the Facebook Privacy Scanner that checks for settings that could make your personal information vulnerable. Stay a step ahead of threats on the Web as Titanium warns you about dangerous links on search engines and social networking sites and blocks suspicious IM and e-mail links. Make sure your children remain safe while exploring the Web by limiting their time and access online, and preventing them from visiting inappropriate Web sites. Defend your device with the power of Titanium, and let the Web work for you instead of against you.
BestBuy.com account required. Download instructions are usually e-mailed within 30 min.

Service Features

From answering simple questions all the way to removing stubborn viruses, Geek Squad 24/7 Support is here to help you online, on the phone, and at more than 1,100 Best Buy stores.

Available for PCs, Macs, tablets and iPads

Membership is good for three devices, even if it wasn't purchased at Best Buy.

Agents Available Around the Clock

Your questions and tech problems are in great hands. This plan gives you unlimited access to online, phone and in-store service from expertly trained Agents. In-home support is also available for an additional $49.99.

Premium Internet Security Software at No Extra Charge

Block viruses and spyware, and identify unsafe links and search results.

Unlimited Virus Removals

We'll remove any viruses your device encounters.

Unlimited Computer Tune-Ups

We'll give your computer an annual tune-up, which includes operating system software updates, screen cleaning, fan cleaning and keyboard cleaning.

Device Setup and Connection to Existing Home Network

We'll get your device running and connect it to the Internet.

Operating System, Software and Hardware Installation

We'll make sure you have an up-to-date operating system, and install any software and hardware.

See complete terms and conditions.

Overall Customer Rating

4.4 (107 Reviews)

Product Features Mentioned In Customer Reviews

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