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Geek Squad® - On-Site Device Diagnostic & Repair

Price Match Guarantee

Best Buy is dedicated to always offering the best value to our customers. We will match the price, at the time of purchase, on a Price Match Guarantee product if you find the same item at a lower price at a Designated Major Online Retailer or at a local retail competitor's store.

Here's how:
  • If you find a qualifying lower price online, call 1-888-BEST BUY and direct a customer service agent to the web site with the lower price, or when visiting a Best Buy store, one of our employees will assist you.
  • On qualifying products, Best Buy will then verify the current price to complete the price match.

Some exclusions apply. See the list of Designated Major Online Retailers and full details.

Free Shipping on Orders $35 and Up

Minimum purchase of $35 on eligible products required. Excludes select Best Buy Marketplace items, digital items, scheduled delivery items and items displaying "In Store Only" message.See full details

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      When your computer, tablet, mobile device or networkable device is crashing, dragging or acting up, you can trust Geek Squad Agents to determine what is wrong and professionally repair the issues.

      Product Features

      As part of this service, an Agent will:

      Diagnose software/hardware issues on one (1) of these device types: Computer system; tablet or mobile device; networkable device, such as network-attached storage (NAS) drive, Blu-ray player, Apple TV®, etc.

      Provide an estimated cost for hardware repair(s) or upgrade(s) to deliver a complete solution.

      Repair any operating system–related issues (boot issues, blue screens, etc.).

      Remove all viruses and spyware.

      If a computer, perform a Quick Tune-Up: Remove programs and shortcuts you do not want; configure start-up items and services to best suit your needs; install Windows updates or other critical updates; apply AgentTweaks; test the operating system.

      Online Service Order Details

      You'll receive an email with a redemption code and instructions for scheduling your service. This email usually arrives within 15 minutes.

      Services have a 30-day labor warranty, but are not returnable after the services have been performed. See Terms & Conditions for more details.

      For questions, or to cancel or reschedule your appointment, please call 1 800 GEEK SQUAD (1-800-433-5778).

      Product Q&A

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      Product images, including color, may differ from actual product appearance.