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Geek Squad® - Online Digital Camera and Camcorder Setup & Training (Remote Service)

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Price Match Guarantee

Best Buy is dedicated to always offering the best value to our customers. We will match the price, at the time of purchase, on a Price Match Guarantee product if you find the same item at a lower price at a Designated Major Online Retailer or at a local retail competitor's store.

Here's how:
  • If you find a qualifying lower price online, call 1-888-BEST BUY and direct a customer service agent to the web site with the lower price, or when visiting a Best Buy store, one of our employees will assist you.
  • On qualifying products, Best Buy will then verify the current price to complete the price match.

Exclusions apply including, but not limited to, items sold by Marketplace vendors, Competitors' service prices, special daily or hourly sales, and items for sale Thanksgiving Day through the Monday after Thanksgiving. See the list of Designated Major Online Retailers and full details.

$29.99
Free Shipping on orders $35 and up
Free Shipping on Orders $35 and Up

Minimum purchase of $35 on eligible products required. Excludes select Best Buy Marketplace items, digital items, scheduled delivery items and items displaying "In Store Only" message.See full details

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    BestBuy.com account required. Instructions to redeem are usually e-mailed within 1 hr.
    Cardholder Offers
    When you need help with setting up and learning the basics of your new camera or camcorder, rely on the expertise of Geek Squad to get you started capturing special moments. A Geek Squad Agent will remotely connect to your computer at your convenience, 24 hours a day, seven days a week and spend approximately 60 minutes installing software and teaching you how to get the most of your new camera or camcorder. Please note that this offer does NOT include DSLR cameras at this time.


    WHAT IS INCLUDED

    A Geek Squad Agent will:
    • Set up any software that came with camera and/or set up a free photo program
    • Explain how to transfer photos and movies from your digital camera or camcorder to your computer
    • Explain how to import photos into the program of your choice (such as Adobe Photoshop Elements, Shutterfly, etc.)
    • Explain how to import photos into one online Web site (such as Facebook, Flickr, etc.)
    • Explain how to perform basic photo editing (such as removing red-eye from photos)
    • Conduct a Q&A session to answer basic functionality and operation of your digital camera or camcorder
    This service requires a working high-speed Internet connection, as well as a PC or Mac. Consultation lasts approximately 1 hour.


    Why should you have Geek Squad do it for you?
    • 30-day money-back guarantee
    • Friendly, knowledgeable live demonstration
    • Anytime, anywhere convenience
    WHAT TO EXPECT

    Important scheduling information:
    When we validate your order, you will receive a redemption e-mail for each service you've purchased. This email will contain a key code that will validate your order. You may arrange service anytime after you receive your redemption email.
    To use this service, follow these easy steps:
    1. Go to http://www.geeksquad.com/chat-with-an-agent.
    2. Enter your redemption code in the first box where it asks for your order ID.
    3. Log into your Online Support Account or, if you are not a member, create an account.
    4. Click "Talk To An Agent" to start your session.


    WHAT TO BRING

    When you are ready to use the service, remember to have the following ready:
    • The Geek Squad redemption e-mail that shows the key code for the Digital Camera and Camcorder Setup and Training service you purchased
    • A computer with a high-speed Internet connection
    • The digital camera or camcorder you'd like to learn more about
    Product images, including color, may differ from actual product appearance.