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Geek Squad® - Online PC Tune-Up (Remote Service)

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Price Match Guarantee

Best Buy is dedicated to always offering the best value to our customers. We will match the price, at the time of purchase, on a Price Match Guarantee product if you find the same item at a lower price at a Designated Major Online Retailer or at a local retail competitor's store.

Here's how:
  • If you find a qualifying lower price online, call 1-888-BEST BUY and direct a customer service agent to the web site with the lower price, or when visiting a Best Buy store, one of our employees will assist you.
  • On qualifying products, Best Buy will then verify the current price to complete the price match.

Exclusions apply including, but not limited to, items sold by Marketplace vendors, Competitors' service prices, special daily or hourly sales, and items for sale Thanksgiving Day through the Monday after Thanksgiving. See the list of Designated Major Online Retailers and full details.

$39.99
Free Shipping on orders $35 and up
Free Shipping on Orders $35 and Up

Minimum purchase of $35 on eligible products required. Excludes select Best Buy Marketplace items, digital items, scheduled delivery items and items displaying "In Store Only" message.See full details

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    Ratings & Reviews

    Overall Customer Rating:
    3.4
    (11 Reviews)
    55% of customers would recommend this product to a friend (6 out of 11)
    See All 11 ReviewsWrite a Review

    46%
    (5 Reviews)
    9%
    (1 Review)
    9%
    (1 Review)
    9%
    (1 Review)
    27%
    (3 Reviews)
    Value for Price:
    3.8
    Agent Expertise:
    3.4
    Friendliness of Agent(s):
    4.1
    Timeliness:
    3.3
    Thoroughness:
    3.6
    Get your computer running the way it was when it was young. A Geek Squad Agent will find and remove unnecessary software, optimize startup and shutdown, and make sure Windows is updated and running at peak performance.


    WHAT IS INCLUDED

    A Geek Squad Agent will:
    • Tune up one (1) virus- and spyware-free computer
    • Optimize startup and shutdown
    • Install Windows system updates
    • Improve menu navigation
    • Clean up quick launch and taskbar, and create program shortcuts
    • Enable security functions, including antiphishing and pop-up blocking activation in Internet Explorer
    • Remove unwanted programs and trialware
    • Create desired user accounts (if applicable)
    • Test and verify PC hardware and software functionality
    This service requires a working high-speed Internet connection, as well as a PC that is virus- and spyware-free.


    Why should you have Geek Squad do it for you?
    • 30-day money-back guarantee
    • Friendly, knowledgeable Agents
    • Conveniently available anytime, anywhere
    Note:
    This service does not include removal of viruses, spyware, malware or rootkits.


    WHAT TO EXPECT

    Important scheduling information:
    After completing your order, you will receive a confirmation e-mail that contains an order ID. You may arrange service any time after you receive your confirmation e-mail.
    To use this service, follow these easy steps:
    1. Go to http://www.geeksquad.com/chat-with-an-agent
    2. Enter your order ID in the first box.
    3. Log into your Online Support Account or, if you are not a member, create an account.
    4. Click "Talk To An Agent" to start your session.


    WHAT TO HAVE READY

    When you are ready to use the service, remember to have the following ready:
    • The Geek Squad confirmation e-mail that shows the order ID for the Online PC Tune-Up service you purchased
    • A computer with a high-speed Internet connection
    • The computer you'd like tuned up
    Product images, including color, may differ from actual product appearance.