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Extend Your Warranty and Enhance Your Coverage

Extend Your Warranty and Enhance Your Coverage With Geek Squad Protection

Potential Cell Phone Repair Costs Without a Protection Plan

Pricing reflects average national repair cost. Actual repair costs may vary by service provider or region.

  • Screen Replacement$285
  • Digitizer/LCD$275
  • Main Board$170
  • Battery$90
  • Sound (poor sound quality)$79
Online & In Store
In Store Only

Protection Plan Pricing and Benefits

GEEK SQUAD PROTECTION1

$7.99 a month or $159.99 for two years.

Service fees or deductible applies. Prices vary for no-contract phones. Not available for iPhone.

GEEK SQUAD COMPLETE PROTECTION2
(In Store Only)

$10.99 a month or $239.99 for two years.

Service fees or deductible applies. Not available for iPhone or any no-contract phones.

Loss & Theft

You'll have coverage if your cell phone is lost or stolen.

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Drops, Spills & Cracks

If you drop or spill on your device in the course of normal use, we'll cover the cost of your repair. Service fees may apply.

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One-time Battery Replacement

If the original, removable battery fails to hold a charge, we will replace it one time.

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Normal Wear and Tear

This includes repair costs for normal wear and tear, including defects in materials or workmanship and failures due to dust, internal heat and humidity.

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Mechanical Failure

Get continued coverage on defects after the manufacturer's warranty ends.

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Accessories

We cover any of the accessories that came with your original phone purchase, including a home charger, earbuds and more.

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Getting Help Is Easy

If Your Phone Was

LOST OR STOLEN

Call Us

1-866-205-4388 between 8 a.m. and 8 p.m. CT. All claims must be filed within 60 days of incident.

Learn more at: GeekSquad.com/LossTheftClaim

For Assistance with

EVERYTHING ELSE

Find Us

GeekSquad.com/Protection

Call Us

1-800-GEEKSQUAD (1-800-433-5778)

Start a Claim Online

GeekSquad.com/ServiceRequest

1A Service Fee will apply to all claims where we replace your device or provide you with a gift card for its value and the amount of the Service Fee shall be based on the non-discounted Best Buy® retail price of the covered device at the time of purchase. This Plan excludes defects that are covered during the manufacturer's warranty period. Coverage for Drops, Spills and Cracks is also referred to as Accidental Damage from Handling (ADH). See the complete Plan terms and conditions for further details.

2A Deductible will apply to all Loss and Theft insurance claims and the amount shall be based on the non-discounted Best Buy retail price of the covered device at the time of purchase. Loss and Theft insurance can also be purchased separately - not part of a Geek Squad Complete Protection Plan. Loss and Theft insurance is provided by AIG. Please refer to the Insurance Certificate of Coverage for details.

3Applies to claims where we replace your device or provide you a gift card for its value.

Already Have a Plan?

Request Express Replacement for your cell phone.

For all other products, make a reservation to bring your product to a Best Buy store OR start a claim over the phone at 1-800-433-5778

Service Fees & Deductibles

Geek Squad Protection

There is a limit of 3 claims within 24 months.3

  • Service Fee (for phones under $799.99): $149.99
  • Service Fee (for phones $799.99 or more) $199.99
Geek Squad Complete Protection

There is a limit of 3 claims within 24 months for drops, spills, cracks, mechanical failure, wear, tear or one-time battery replacement. If the claim is for loss or theft, there is a limit of 2 claims within a rolling 12 months.

  • Service Fee (for phones under $799.99): $149.99
  • Service Fee (for phones $799.99 or more): $199.99
  • Loss & Theft Deductible (for phones under $799.99): $199.99
  • Loss & Theft Deductible (for phones $799.99 or more): $249.99
Geek Squad Protection for No-Contract Phones
  • Service Fee (for phones under $100): $0
  • Service Fee (for phones $100–$299.99): $49.99
  • Service Fee (for phones $300 or more): $99.99