Have your new security system, remote start and keyless entry installed neatly, reliably and professionally by a Geek Squad Autotech. Our Autotechs are MECP-certified, and their workmanship is warrantied for life. Additional materials fees apply; see below for more details.*
Best Buy is dedicated to always offering the best value to our customers. We will match the price, at the time of purchase, on a Price Match Guarantee product if you find the same item at a lower price at a Designated Major Online Retailer or at a local retail competitor's store.
If you find a qualifying lower price online, call 1-888-BEST BUY and direct a customer service agent to the web site with the lower price, or when visiting a Best Buy store, one of our employees will assist you.
On qualifying products, Best Buy will then verify the current price to complete the price match.
Exclusions apply including, but not limited to, Competitors' service prices, special daily or hourly sales, and items for sale Thanksgiving Day through the Monday after Thanksgiving. See the list of Designated Major Online Retailers and full details.
We'll go through a preinstallation checklist and consult with you to determine mounting location of LED and valet switches.
We'll make the necessary circuit connections including the starter kill, door trigger (diode isolation additional), door locks (including five-wire and one-wire; additional parts may be required) and more.
Factory-installed look and functionality
We'll mount the siren in a secure location, mount the antenna, shock sensor, hood switch and LED and valet switches, and route and conceal all wiring to the vehicle or control module.
To finish, we'll mount and conceal the control module, perform a postinstallation checklist, test all functions, and give you a demonstration of the security system, remote start and keyless entry's features.
How to redeem and schedule your installation:
After ordering, you'll get a redemption e-mail containing a key code that validates your order.
Find your nearest installation center and call to schedule an appointment.
What to bring to your installation appointment:
Bring a printout of your redemption e-mail, the security system, remote start and keyless entry you want installed, and any other parts you may have purchased for the installation.
*A materials charge of $5 per vehicle will be assessed at time of installation.
Standard security system, remote start and keyless entry installation does not include vehicle-specific parts or accessories; typical costs are $10–$300, but will vary.
Your Geek Squad Autotech will provide an estimate prior to performing work that requires an additional charge (including nonstandard installation) and any additional parts. Any additional charges will be assessed after the installation is complete.
For installation information for your vehicle, find a store with an installation center and speak with a Geek Squad Autotech.
Best Buy Customer Reviews
Excellent Experience for Remote Starter Install
Posted by: thaiguystl from: St Louis, MO on
I purchased a model remote starter / security system model from an online site (in other words, not best buy) in August and had to find someone reliable to install it. Finally talked to a Best Buy sales rep who said that they should install it even if it wasn't purchased from them. This model (Viper 5706v) happened to be also carried by Best Buy so that gave me a better feeling that the install would go smoothly.
The geek squad tech I worked with was pleasant to work with and walked through the functions of the system with my wife and I and answered all our questions. Reminded us also that all work is guaranteed for life, which was a huge bonus and if any parts broke they would install whatever new part for free. It was done within the time allotted (about 3 1/2 hours) and car was not damaged or dirtied in anyway.
Only negative was the price of the extra parts needed for install. But I did expect some were needed. Next time I'll buy these on my own prior to install and see if I can get a better price.
I would definitely be going back to Best Buy for this type of install. Especially since they are all over the place and if I'm traveling, there's a good chance I can find one over a local shop.
5 out of 5 found this review helpful.
Customer Service not to friendly
Posted by: Mandi666 from: Virginia Beach. VA on
Brought my truck in for a remote start install. When dropping my truck off the employee behind the desk didnt seem to understand what i was getting done or any simple things about my truck( wether it had power locks or a chip in the key) When picking up my truck had to ask for the second remote start key and get home to find out the user manuel is no longer in the box. When called to ask about it was told it has probably been thrown away but i can call anytime with questions. Im sorry id rather read up on it myself and also have no paperwork for any warrently on the product i bought. Everyone working there just seemed very short with answers and i honestly felt like they would have rather been somewhere else then there.
29 out of 38 found this review helpful.
Not as good as last time
Posted by: Blizz from: Lexington, SC on
A year or so back I had a Viper remote start/keyless entry/security placed in my vehicle by the geek squad. I took it to the local Best Buy here in Lexington, SC, It was a great experience. The guys were super friendly, knowledgeable, and did a wonderful job. I have never had a problem with the system.
I decided to get one put into my parents vehicle as a gift to them for their anniversary. It was scheduled about a week in advance. When we arrived to drop the vehicle off, the guy inside was helping another, and no problem there, you should at least acknowledge you have another customer. . This guy was beyond rude, annoyed that he had to install one, and mumbled so that you could barely could tell what he was saying. HE DID NOT LIKE THE FACT THE HE HAD WORK TO DO. It's a 4-5 hr job at the most. At six hours I called and asked if the car was done. He said NO....no other words....so then I asked if he knew when it would be ready....again....NO. Finally at the 9 hr mark he called me back. He asked if it was me and I said yes....then nothing. I finally said is it ready? He said there was a problem and it wouldn't work in the car. I was like it took you 9 hrs to figure that out??!! This guy was just plain nasty and obviously had no education, and no experience on how to treat customers. I called the manager who basically defended him, but apologized. I was sure to let him know when we picked up the car, about the geek squad's attitude. I've always shopped at Best Buy, but after this incident, will no longer go there. Too bad the guys that installed the starter in my car, were no longer there. They likely left due to their new coworker or so called manager. As a foot note, I found another auto shop here in town that did install it. .....and it went flawlessly!!! My friends at Best Buy just flat out lied.
14 out of 14 found this review helpful.
Posted by: Gdog from: on
I made an appointment for a weekday 10 am alarm install, as well as time to address speaker trouble I was having (4 hours).. I was told to report 10 minutes early to check in with a geek squad rep, however, It was 10:10 AM before I was greeted. I explained all that I needed done and left my car until approx 5:30 PM. The Geek Squad rep had said he was alone and had gotten too busy and was only able to install the alarm, but had no time to diagnose speaker\ system trouble. I now have to take time out of my super busy schedule and leave my car with Best Buy again. I am happy with my alarm system and the overall demeanor of the Geek Squad rep.
0 out of 0 found this review helpful.
Posted by: daniel from: Milford,MA on
Geek Squad Car & GPS Services
In May 1 2014, I went to best buy in Marlborough,MA to install alarm and remote starter. I paid $ 295 just for installation which was fine with me because I wanted professional installation. They did install the remote and it works almost fine, the only issue that I had was they blow up two of my car speakers. When I returned to the store to take to the manager about it he just said that there is nothing he can do for me.
I also asked the technician if he can program the alarm unit to lock and unlock the doors when I start or shutdown the engine, the technician said “there is no way to do that”. On the other hand, I went to different store (Milford,MA) asking the technician if he can do it for me he said “yes it will take only 20 minute”.
7 out of 8 found this review helpful.
Poor installation: missing parts, damaged parts
Posted by: KWrangler from: Dallas, TX on
I purchased my 2014 Jeep Wrangler on 12/24/2014. I went to Best Buy, Store #54 (2701 N. Mesquite Dr., Mesquite, TX) on 01/05/2014 and spoke with Cody, who was very professional and helpful. I then ordered the following:
All required wiring harnesses and hardware.
Labor to install all equipment
I paid $1,002.27 for products and services and scheduled an installation appointment for 01/15/2014.
However, when I arrived for appointment time (10:45 am for the 11:00 am appointment) on 01/15/2014, I met Matt R. Matt could not give me his undivided attention because he was busy inserting and removing his ear bud.
While Matt boasted about how he has 15 years of experience over Cody and can do a better job than Cody, he seemed discourteous and said that he was uncertain if he will be able to install the rear actuator. Matt said that he didn’t even know how to access the inner components as he looked at the door. He never asked me key questions, such as where would I wish to have my valet button mounted. I had to specify. He also did not give me the option to wait for the installation, as I’ve seen other customers wait for their installations. Matt just told me that he will call me once the installation was complete.
I returned to Best Buy at 4:30 pm just to see how everything was progressing. I sat and looked my vehicle parked outside from 4:30 pm to 5:00 pm. At 5:00 pm, Matt finally called me and said that he had just finished my vehicle.
Matt said the following:
He had to order additional parts to install the actuators (in addition to what I had previously ordered).
He was unable to install the rear door actuator because the rear door was not designed for it.
He showed me how to arm, disarm, and remotely start the vehicle. Matt expressed his displeasure, informing me that he was supposed to have gotten off at 2:00 pm but had to work over on my vehicle. He also said that Cody should never have scheduled me and that my Wrangler is that last Jeep Wrangler that they will ever work on. Matt never discussed programming features with me. I am unable to lock my doors while driving.
Upon returning home, I inspected the vehicle in detail and found the following (with supporting photos):
The hood-switch wire was too short for me to raise the hood fully
The doors were hardwired in, so now I am unable to remove the doors; Matt has now eliminated a feature without having consulted me.
The carpet retainer nuts for the front floorboard were missing; one was just sitting on the floorboard, unattached.
The driver door gasket was not secured, and the securing pin was exposed.
Wires attached under the dash were not tucked in but left to interfere with foot well space.
Both front door panels were not secured; the pins were not completely secured. There was a gap in the front passenger door.
The carpet lining at the base of the right rear door pillar was not secured, and wires were exposed.
There were gouge marks around trim pins where it was evident that Matt had used a screwdriver to remove the pins rather than the proper tool.
The Silent Arm feature does not work.
My horn sounds with certain features but not others—inconsistent with the user guide.
I took my brand new vehicle to what I thought was a reputable, professional installer. I ultimately paid over $1,000 to have someone tear up my vehicle, thus showing no respect for my vehicle or me. It makes me wonder what else he had done incorrectly that I can’t see. I needed an authorized Viper dealer to install the system to keep the lifetime warranty. I am not only displeased with the rude and poor service from Matt, but I am also angered that Matt found it necessary to tear up my vehicle and return it to me with missing parts.
57 out of 57 found this review helpful.
Posted by: Smartshopper from: on
The Greek Squad are the best. They know what they are doing and take the time to explain if you don't get it the first time. I would recommend you use them every-time.
0 out of 0 found this review helpful.
Worst installation I've ever heard of!
Posted by: Unhapp from: Missouri on
I made an appointment to have a remote start installed on a 2013 Ford. Two weeks after making APPOINTMENT the store did not have accessories needed for APPOINTMENT on hand. Technician offered to use left overs from other installations but charge full cost. Most remote start kits don't use all components in kit and customers don't receive left overs. The store missed the appointment by more than an hour. Appointment was for 2:15 PM, vehicle brought into bay after 3:30 PM. At 4:45 PM I was notified that the second key was needed to program the left overs. I was not informed of this until it was to late to get a replacement key made from a local dealership.
3 out of 3 found this review helpful.
Posted by: LordZeusix from: Memphis, TN on
Viper remote start with alarm is a must have... can remote start, tell temp inside vehicle, visual display of time remaining, add more time, stop vehicle... poses as a serious theft deterrent... most definitely a product id recommend!!
0 out of 0 found this review helpful.
Posted by: richie from: on
best buy called me and stated i need to buy several other iteams for this to work costing a total of almost 1000 dollars for my car had a local installation guy do the same job upgraded the alarm and throw in another two way alarm and only costing 550