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Geek Squad® - Tech Support Membership (1 Year)

Best Buy is dedicated to always offering the best value to our customers. We will match the price, at the time of purchase, on a Price Match Guarantee product if you find the same item at a lower price at a Designated Major Online Retailer or at a local retail competitor's store.

Here's how:
  • If you find a qualifying lower price online, call 1-888-BEST BUY and direct a customer service agent to the web site with the lower price, or when visiting a Best Buy store, one of our employees will assist you.
  • On qualifying products, Best Buy will then verify the current price to complete the price match.

Some exclusions apply. See the list of Designated Major Online Retailers and full details.

$199.99
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    Rating Breakdown

    57%
    (1,939 Reviews)
    23%
    (754 Reviews)
    7%
    (226 Reviews)
    4%
    (121 Reviews)
    9%
    (289 Reviews)
    Value for Price:
    4
    Agent Expertise:
    4.2
    Friendliness of Agent(s):
    4.4
    Timeliness:
    4.1
    Thoroughness:
    4.1

    Product Availability

    Special Offers

    Cardholder Offers

    Ratings & Reviews

    Overall Customer Rating:
    84% of customers would recommend this product to a friend (2,802 out of 3,329)

    Rating Breakdown

    57%
    (1,939 Reviews)
    23%
    (754 Reviews)
    7%
    (226 Reviews)
    4%
    (121 Reviews)
    9%
    (289 Reviews)
    Value for Price:
    4
    Agent Expertise:
    4.2
    Friendliness of Agent(s):
    4.4
    Timeliness:
    4.1
    Thoroughness:
    4.1
    Who has time for frustrating computer issues? With unlimited coverage for all your computing issues, Geek Squad Tech Support is the expert resource you need to keep your PC, Mac or tablet* (up to three devices) up and running, no matter where you bought them. Get convenient help any way you'd like: in store, online or on the phone.

    Service is not valid until activated. Your activation code will be shipped within a few days of your online purchase.

    2-year and 3-year plans are available in store only. Please see a Geek Squad Agent for details.


    WHAT IS INCLUDED

    A Geek Squad Agent will:
    • Provide convenient 24/7 support however you need it: in store, online, by phone or live chat
    • Provide unlimited virus removal and computer tune-ups for smooth, virus-free operation
    • Provide Internet security software
    • Be available to:
      • Repair software
      • Install software, including operating systems
      • Install select hardware (hardware sold separately; see your local Geek Squad Agent to learn which hardware installation is included)
      • Install memory
      • Reset and update passwords for increased security
      • Set up printers
      • Provide general computer troubleshooting
      • Perform an annual computer tune-up, including operating system software updates, screen cleaning, fan cleaning, and keyboard cleaning
      • Remove data from hard drive and/or remove hard drive
    • Offer 15% off future Geek Squad services (while your membership is active; cannot be used in combination with other offers)
    • Provide optional 90 minutes of in-home support at $49.99 per visit
    • Provide access to thousands of how-to videos online
    • Answer questions and provide support for six months via a dedicated phone number


    Why should you have Geek Squad do it for you?
    • 30-day money-back guarantee
    • Friendly, knowledgeable Agents
    • Four ways to get support:
      • Online chat
      • Phone
      • In store
      • In home ($49.99 per 90-minute visit)

    *Note:
    Anti-virus/anti-spyware software must be active and up to date. Hardware repairs, setup, data transfer, backup and recovery services are excluded. PC components are not included. A high-speed Internet connection is required for online support. See complete terms of service.



    WHAT TO EXPECT

    Important information:
    Your activation code will be shipped within a few days of your online purchase. If you choose Store Pickup, your activation code will be in the package. Follow the directions on the package to activate your membership.
    WHAT TO HAVE READY

    When you want to activate this service, remember to have the following ready:
    • The code for the Tech Support Membership you've purchased

    Product Q&A

    19 Questions & 38 Answers

    Ask Geek Squad, the community, fellow shoppers and Best Buy staff. Share your answers.

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    Product images, including color, may differ from actual product appearance.