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Geek Squad® - Technology Consultation

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Price Match Guarantee

Best Buy is dedicated to always offering the best value to our customers. We will match the price, at the time of purchase, on a Price Match Guarantee product if you find the same item at a lower price at a Designated Major Online Retailer or at a local retail competitor's store.

Here's how:
  • If you find a qualifying lower price online, call 1-888-BEST BUY and direct a customer service agent to the web site with the lower price, or when visiting a Best Buy store, one of our employees will assist you.
  • On qualifying products, Best Buy will then verify the current price to complete the price match.

Exclusions apply including, but not limited to, items sold by Marketplace vendors, Competitors' service prices, special daily or hourly sales, and items for sale Thanksgiving Day through the Monday after Thanksgiving. See the list of Designated Major Online Retailers and full details.

$99.99
Free Shipping on orders $35 and up
Free Shipping on Orders $35 and Up

Minimum purchase of $35 on eligible products required. Excludes select Best Buy Marketplace items, digital items, scheduled delivery items and items displaying "In Store Only" message.See full details

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    BestBuy.com account required. Instructions to redeem are usually e-mailed within 1 hr.
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    Ratings & Reviews

    Overall Customer Rating:
    3.0
    (7 Reviews)
    57% of customers would recommend this product to a friend (4 out of 7)
    See All 7 ReviewsWrite a Review

    29%
    (2 Reviews)
    29%
    (2 Reviews)
    0%
    (0 Reviews)
    0%
    (0 Reviews)
    42%
    (3 Reviews)
    Value for Price:
    2.8
    Agent Expertise:
    2.5
    Friendliness of Agent(s):
    3
    Timeliness:
    2.8
    Thoroughness:
    2.5
    A Geek Squad Agent will review your computing needs and the devices you already have, then make recommendations that help you create your perfect computing solution.


    WHAT IS INCLUDED

    A Geek Squad Agent will:
    • Come to your home
    • Listen as you describe the computing needs you have
    • Review your current devices, software, and usage, including:
      • Security software
      • Data back-up plan
      • Network setup and devices
      • Content-sharing needs
      • Media sources
      • And more
    • Recommend integration options, upgrades and additional devices
    • Offer a discount on recommended products and/or services
    • Apply the cost of the consultation to a discount on resulting service and product purchases
    Approximate time to complete: 1 hour


    Why should you have Geek Squad do it for you?
    • 30-day money-back guarantee
    • Friendly, knowledgeable Agents
    • Apartment, condo, house or elsewhere — we come to you
    Note:
    This service does not include installation or setup of any devices or software. Additional charges may be required for land travel beyond installation coverage areas.


    WHAT TO EXPECT

    Important scheduling information:
    After completing your order, you will receive a confirmation e-mail. You will also receive a redemption e-mail for each service you've purchased. Print a copy of the redemption e-mail(s) to give to your Agent at the time of service.

    To use this service, follow these easy steps:
    1. Call 1-888-BEST BUY (1-888-237-8289) to schedule your appointment. Alternately, within 72 hours of receiving your confirmation e-mail, you will receive a phone call to schedule your appointment.
    2. Print your Geek Squad redemption e-mail.
    3. Be ready when the Agent arrives at your chosen location.
    Should you need to change your Technology Consultation date after you've scheduled your service, call 1-888-BEST BUY (1-888-237-8289) to reschedule your appointment.

    WHAT TO HAVE READY

    When the Agent arrives, remember to have the following ready:
    • The printout of your Geek Squad redemption e-mail for the Technology Consultation service you purchased
    • Your computer, software and any other existing devices you want reviewed
    Product images, including color, may differ from actual product appearance.