Geek Squad TV Calibration HTC

Minimum purchase of $35 on eligible products required. Excludes select Best Buy Marketplace items, digital items, scheduled delivery items and items displaying "In Store Only" message.See full details

Product Features

Our highly trained, ISF-Certified Elite Service Specialists will:

Calibrate your TV to ISF standards for top video performance and create dedicated settings for two different inputs

Review and recommend any remote control features or capabilities that might be helpful to you now or in the future

Ensure that all wires and cables are neatly dressed, using wire ties as needed

Clean up work area and remove installation debris

Approximate time: 2 hrs.

The following are not included with this service:

Repairs to damaged speakers or cables

Programming of universal-type learning remote

Important scheduling information:

When we validate your order, we'll mail you a card containing contact information for your convenience.

You will receive a confirmation email when we ship this card. We'll call you within 72 hours of this shipping confirmation to schedule your appointment.

Additional charges may be required for land travel beyond installation coverage areas.

Service returns cannot be accepted after installation services are completed. See Terms & Conditions

For other questions, or to cancel or reschedule your appointment, please call 1 800 GEEK SQUAD (1-800-433-5778). Note: Don't forget to reschedule your installation if you reschedule your product delivery date.

One-year limited workmanship warranty on all labor included with professional installation services.

Best Buy Customer Reviews

Awsome! Simply awsome!

Posted by: Galahun from on 12/14/2014After reading some of the reviews on calibration of the TV I was apprehensive. I needn't have been. The before was fairly good, the after was incredible. The tech, Randy, who came to my house was knowledgeable, on time, courteous, and professional. I can't say enough nice things about the young man. Be aware that you need to let your TV run at least a hundred hours prior to calibration. I just turned it on, muted it, and let it run. The picture improved on its own as it ran. Then Randy came and the difference was amazing. He spent a close to 2 hours setting everything up. I had purchased a Samsung UN55HU8550. It was well worth the purchase of the calibration to get everything out of the TV. I had my doubts about the benefits, but I highly recommend the calibration (and Randy if you live in NE Georgia). I do most tech things myself and am fairly good at installing and maintaining things myself. This is something I could not have done. Not in a million years. By the way, I am not usually this effusive in my reviews.

2 out of 2 found this review helpful.

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Not a good experience!

Posted by: Mmason from Annapolis,MD on 03/06/2012First off,the BB salesperson who sold me my $3000.00 Panasonic plasma did not tell me it needed to have 300 hours on it before it could be properly calibrated.The Geek Squad was an hour late for my appointment,only to tell me that I had to schedule another appointment because the T.V didn't have enough hours on it. After the second appointment,which they were also late for,my T.V looked worse that before the calibration.The color temp was set at warm,which gave the picture a horrible yellow tint.When I told the Tech it looked bad to me,I was told "Everybody see color differently,It looks good to me". Only after changing the color temp to cool,and readjusting the other controls I could access,did I get a picture that was acceptable.The saleperson told me the calibration would take every bit of two hours,but the tech only worked for 45 minutes.I think it was a rush job and not worth the money.

Gender : Male

5 out of 25 found this review helpful.

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worse than when i bought

Posted by: ac8119j from on 01/10/2012When I bought my TV it had a really great pic and pop to it. So i was excited about getting this service. However after the tech so called calibrated my TV it now looks horrible. My HD channels don't even look HD. Is there any other service techs out there I can call to get my TV back to at least the factory settings. Cause I'm not satisfied. And its like I bought a 47 inch old TV. The only thing good was that the tech was nice. Other than that my TV sucks now.

4 out of 27 found this review helpful.

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Save your money

Posted by: flushyourmoney from Wheeling on 10/29/2011Don't waste your money. My appt. was rescheduled then they showed up three hours late. The calibration consisted of the "Geek Squad Agent" going into the service menu adjusting the white balance and then adjusting the contrast and brightness. $199 for that? Really?

Gender : Male

12 out of 26 found this review helpful.

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Calibration is worth the money

Posted by: Seasca from Tampa, FL on 09/22/2011This was the first calibration that we ordered. It is for our new Sharp Aquos Quattron 40" model LC-40LE830U. The tech that came out, Toby, arrived on time and was prompt. He was very knowlegable about the service that he was providing, used the latest technology, and in the end made our TV look much better than out of the box. Well worth getting the calibration. Toby took the time to explain his report to me when he was done and also emailed it to me so I have it for our records. He calibratied the TV to our Directv HD-DVR receiver HDMI input and the input for our PS3. He was great. Thank you very much Toby and Best Buy.

15 out of 19 found this review helpful.

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Great color

Posted by: mhlang99 from San Diego on 07/09/2011As a Digital Commercial Photographer, I understand color. I have all of my color devices, color profiled and calibrated in my work environment. I have a Panasonic Plasma TV that I tried to "eyeball it". Knowing that I didn't have access to gama and actual color (Kelvin setting), I called and had my TV profiled (calibrated). The color and contrast is so much better than I was able to achieve. The technician was very knowledgeable in his color theory and usage of his equipment. I would certainly recommend this service. My only caveat is price. It's expensive, and according to the technician, some sets don't have very good expert control which they can set in their software programs.

18 out of 22 found this review helpful.

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Well Worth it.

Posted by: Shinte from Florida,FL on 05/23/2011I just got my Tv callibrated two days ago i chose to go with it becouse i spend a lot of money on the TV and the Home theater system so i wanted the best possible picture quality. i tried doing it on my own and it did look better but i just went ahead and paid for the Professional callibration and i got to tell you it is amazing they do two seperate settings one for day one for night they perfect the color and make it as natural as you can get it using there software and equipment the differance was insane the amount of color definition i got after was ten times better and the geek squad agent also broke it down for me and told me step by step what he did my tv was running at 25k when it should have been at 6.5k meaning it was heating up three times more then it should becosue it was doing unatural colors and forcing the TV to work more. as for the guy under me who says its too bright for him becosue they left the backlight at 20 for the day settings just turn it down..... till you like it the main point for this is to fix all your settings to get best picture quality,brightness and backlight you can play with as much as you want until you get it were you like. and another thing i asked the agent and they told me that the better the TV the more you will see the differance when its callibrated so callibration is not for everyone no offence to no one but if you buy a cheap TV and callibrate it you wasted your money... and thats why a lot of people complain theres no differance...if the TV cant output better ofcourse there wont be a differance.......

29 out of 37 found this review helpful.

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Still having problems.

Posted by: huney from los angeles, ca on 05/22/2011First guy who came to calibrate my TV came across as rather erogant. Had a heavy grayish tint that really bothered me. He told me that is normal. Second guy spent longer time. But after he left, the grayish tint came back. Also standard definition looked blurry. Called them again and geek squad supervisor came out and told me in a nutshell that I should only watch High Defintion channels to get the advantage of the calibration. Now lots of channel are too soft and my backlight is on 20 which is the maximum which makes everything too bright. Not to mention that lots of channels still have that grayish tint. I don't know what to do. Someone help me!

18 out of 49 found this review helpful.

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quasi calibration

Posted by: JAHAD from on 03/29/2011Decided to go ahead and pay extra to get a supreme picture on my 3d plasma. Geek squad was a day early and really didn't have the proper software for such a job. Factory default was closer than these guys got. Don't waste your money.

18 out of 59 found this review helpful.

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Good Bang for your Buck

Posted by: Satsfied from Fairborn, OH on 02/22/2011The Best Buy team was extremely helpful at the store, they made sure i knew exactly what i was purchasing and going over with me all the technical part of the service as well as the physical part. Scheduling was very easy and worked with my timeframes perfectly. The ISF techinition that came out to my home was very friendly and made sure that i was told the correct process that he was going to perform. He completed it within the hour that i was told he would take. I must say, from previous stories this calibration is highly underrated. The GS agent took his time and made sure that all the settings were set to the specifics of my room so that the picture was absolutely perfect. He had the calibration machine working non stop as well as the lens on the screen that measured the light sources. Overall from the store all the way to the service at home the calibration was well worth my money!!!

28 out of 35 found this review helpful.

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