TOTAL TECH SUPPORT

Thank you for your purchase of Total Tech Support. Your tech worries are a thing of the past, because Agents are ready to help you 24/7. Your home electronics and appliances are all supported under this one plan, no matter where you purchased them.

The Help You Need for the Tech You Love

Included Services:

Multi-Device Support

We'll support your tech, whether it's new or not, and whether you bought it from Best Buy or not. If it's tech, Geek Squad® can help.

In-Store and Online Support

From setting up your new computer to virus removals, we're here to help. Visit us in store, over the phone, and 24/7 online.

Internet Security Software

Help protect against viruses and spyware, and identify potentially unsafe links and search results. Available for 3 devices at no additional cost.

Discounted Services:

$49.99 In-Home Installation Setup & Support1

Includes setting up your smart home devices, TV mounting, appliance installation, Wi-Fi optimization and more. Only $49.99 per service.

20% Off Repairs and Advanced Services1

20% Off Future Purchases of Geek Squad Protection and AppleCare

Excludes plans that are paid on a monthly basis, renewals, and loss and theft insurance.

Total Tech Support Services
In-Store Service
  • Computing
  • PC Virus Removal
  • Level 1 Data Recovery (Recovering Deleted Files)
  • Restore Media Creation
  • Computer Setup
  • Printer Setup
  • Tablet Setup
  • Software Install
  • Operating System Install
  • E-Mail Setup
  • Data Recovery Estimate (In-Store Only)
  • Memory Install
  •  
  • Basic Data Transfer and Data Backup
  • Software Troubleshooting and Repair
  • Computer Tune-Up
  • Password Reset
  • Diagnosis and Troubleshooting (for Computer, Printer, Network, Connected Home, Home Theater and Appliance Issues)
  • Screen Shield Install
  • Connected Car2
  • Car Radio Install
  • Car GPS Install/Setup
  • Car Amp Install
  • Car Speaker Install
  • Car Satellite Radio Install
  • Car Radar Install (Not Available in Washington D.C. and Virginia)
  • Car Dash Camera Install
  • Car Remote Start Install
  • Car Back-Up Camera Install
  • Install/Setup of Hands-Free/Bluetooth Interface
Phone or Web-Based Chat Service
  • Computing
  • PC Virus Removal
  • Restore Media Creation
  • Computer Setup
  • Printer Setup
  • Tablet Setup
  • Software Install
  •  
  • Connect to Network (Home Theater, Appliances and Smart Home Devices)
  • Operating System Install
  • E-Mail Setup
  • Basic Data Transfer and Data Backup
  • Password Reset
  •  
  • Software Troubleshooting and Repair
  • Computer Tune-Up
  • Diagnosis and Troubleshooting (for Computer, Printer, Network, Connected Home, Home Theater and Appliance Issues)
  • Home Network Setup and Troubleshooting
In-Home Service
  • Appliances
  • Delivery (Limited Metro Area)
  • Haul-Away
  •  
  • Install Washing Machine
  • Install Electric Dryer
  •  
  • Refrigerator Install – Has Existing Waterline Connection
  • Install Electric Range
Any Included Service Listed Above (Excluding Connected Car Services)
  • Home Theater
  • TV Connect and Mounting
  • PlayStation VR Setup
  • Oculus VR Setup
  • Harmony or Savant Remote Control Setup
  • Furniture Assembly (Furniture from Best Buy Only)
  • Smart Hub Setup
  • Network Audio Hub Setup
  • Basic Audio or Soundbar Setup
  • TV Calibration
  • Cord Cutting (Antenna and Streaming Device)
  • Connected Home
  • Home Wi-Fi Setup/Troubleshooting
  • Wi-Fi Camera Install (Up to Two Cameras)
  • Wired Camera Install (Up to Two Cameras)
  • Smart Light Install
  • Smart Doorbell Install
  • Smart Thermostat Install
  • Smart Door Lock Install
  • Smart Garage Door Control
  • Door Lock Install
  • Voice Control Setup
  • Appliances
  • Dishwasher Install
  • Over-the-Range Microwave Install
  • Replace Range Hood with Over-the-Range Install
  • Refrigerator Install – NEW Waterline Connection Needed
  • Install Gas Dryer
  • Install Gas Range
  • Garbage Disposal Install
  • AC Install (Window or Room Unit)
  • Standalone Haul-Away
  • Home Theater
  • Advanced Wire Run
  • Advanced TV Mounting (Non-Drywall Surface)
  • Advanced Speaker Install
  • Advanced Projector Mounting
  • Appliances
  • Advanced Cooktop Install
  • Advanced Wall Oven Install
  • Advanced Range Hood
  • Pro Range with/without Downdraft
  • Drop-In/Slide-In Range Install
  • Built-In/Column Refrigeration Install
  • Connected Car2
  • Advanced Marine/Motorcycle/Off-Road Vehicle/Golf Cart Install (Radio/Speaker)
  • Advanced Car In-Dash Video/GPS Install
  • Advanced Car Component Speaker Install
  • Computing
  • Level 2 or 3 Data Rescue (i.e., Hard Drive Failure)