Geek Squad® Protect & Support Plus

24/7 complete protection.

Plus coverage for accidental damage.

Drink spilled over a laptop

What Do You Get with Protect & Support Plus?

Hardware Protection

Geek Squad Disclaimer *: See Geek Squad Disclaimer Section

If something breaks, we'll repair it. It's that simple.

  • You're covered from accidental drops, spills or cracks.

    Geek Squad Disclaimer **: See Geek Squad Disclaimer Section

  • 100% of parts and labor costs are covered. No hidden fees.
  • If your original battery fails, we'll replace it.
  • Free Internet security software for the length of your Plan. Learn how to get it ›

24/7 Support

If you need help, we're standing by.

  • Have trouble setting up your device? We'll help.
  • Have a virus? Device running slow? We'll fix it.
  • When you have questions, we're ready with answers.

Complete Features

You Get Hardware Protection

  • Accidental Damage from Handling

    Disclaimer 1: See Disclaimer Section

    If you drop or spill on your device during normal use, we'll cover the cost of your repair.

  • 100% Parts and Labor Are Covered, No Hidden Fees

    Disclaimer 2: See Disclaimer Section

  • One-Time Battery Replacement

    If the original rechargeable battery fails to hold a charge, we'll replace it.

  • Repair of Normal Wear & Tear and Defects

    We'll fix failures from dust, internal heat and humidity, as well as defects in materials and workmanship.

  • Free Internet Security Software

    Available for the length of your Plan. Learn how to get it ›

  • Hard Drive Failure Coverage

    Disclaimer 3: See Disclaimer Section

    We'll cover the cost of repair if the hard drive fails through normal use.

  • Repair of Power Surge Damage
  • Repair of Bad Pixels and Screen Burn-In

    Disclaimer 4: See Disclaimer Section

You Get 24/7 Support

  • Agents Available Around the Clock

    Your questions and tech problems are in great hands. This plan gives you unlimited access to online, phone and in-store service from expertly trained Agents.

  • Unlimited Virus Removals
  • Unlimited Computer Tune-Ups
  • Device Setup and Connection to Existing Home Network
  • Operating System, Software and Hardware Installation

Excludes Marketplace items. You should receive information about your plan by e-mail within a few minutes of your purchase. See complete terms and conditions.

Disclaimer 1 Accidental Damage from Handling covers damage as a result of unexpected and unintentional drops and spills that arise from normal usage of the product as the manufacturer intended.

Disclaimer 2 Parts and labor covered under manufacturer warranty are excluded from this Plan.

Disclaimer 3 Data recovery is not included. Data recovery is available as a separate service.

Disclaimer 4 Minimum of three malfunctioning pixels required for repair.

Geek Squad Protection Plans must be purchased with the product, or within 15 days by visiting a store.

Geek Squad Disclaimer * For specific Plan benefits and a complete description of the scope and limitations of coverage, please refer to the actual Plan terms and conditions.

Geek Squad Disclaimer ** Coverage for accidental drops, spills and cracks is also referred to as Accidental Damage from Handling (ADH).