Geek Squad® Protect & Support Plus
24/7 complete protection.
Plus coverage for accidental damage.
What Do You Get with Protect & Support Plus?
Geek Squad Disclaimer *: See Geek Squad Disclaimer Section
If something breaks, we'll repair it. It's that simple.
- You're covered from accidental drops, spills or cracks.
Geek Squad Disclaimer **: See Geek Squad Disclaimer Section
- 100% of parts and labor costs are covered. No hidden fees.
- If your original battery fails, we'll replace it.
- Free Internet security software for the length of your Plan. Learn how to get it ›
If you need help, we're standing by.
- Have trouble setting up your device? We'll help.
- Have a virus? Device running slow? We'll fix it.
- When you have questions, we're ready with answers.
You Get Hardware Protection
- Accidental Damage from Handling1
Disclaimer 1: See Disclaimer Section
If you drop or spill on your device during normal use, we'll cover the cost of your repair.
- 100% Parts and Labor Are Covered, No Hidden Fees2
Disclaimer 2: See Disclaimer Section
- One-Time Battery Replacement
If the original rechargeable battery fails to hold a charge, we'll replace it.
- Repair of Normal Wear & Tear and Defects
We'll fix failures from dust, internal heat and humidity, as well as defects in materials and workmanship.
- Free Internet Security Software
Available for the length of your Plan. Learn how to get it ›
- Hard Drive Failure Coverage3
Disclaimer 3: See Disclaimer Section
We'll cover the cost of repair if the hard drive fails through normal use.
- Repair of Power Surge Damage
- Repair of Bad Pixels4 and Screen Burn-In
Disclaimer 4: See Disclaimer Section
You Get 24/7 Support
Agents Available Around the Clock
Your questions and tech problems are in great hands. This plan gives you unlimited access to online, phone and in-store service from expertly trained Agents.
- Unlimited Virus Removals
- Unlimited Computer Tune-Ups
- Device Setup and Connection to Existing Home Network
- Operating System, Software and Hardware Installation
Excludes Marketplace items. You should receive information about your plan by e-mail within a few minutes of your purchase. See complete terms and conditions.
Disclaimer 1 Accidental Damage from Handling covers damage as a result of unexpected and unintentional drops and spills that arise from normal usage of the product as the manufacturer intended.
Disclaimer 2 Parts and labor covered under manufacturer warranty are excluded from this Plan.
Disclaimer 3 Data recovery is not included. Data recovery is available as a separate service.
Disclaimer 4 Minimum of three malfunctioning pixels required for repair.
Geek Squad Protection Plans must be purchased with the product, or within 15 days by visiting a store.
Geek Squad Disclaimer * For specific Plan benefits and a complete description of the scope and limitations of coverage, please refer to the actual Plan terms and conditions.
Geek Squad Disclaimer ** Coverage for accidental drops, spills and cracks is also referred to as Accidental Damage from Handling (ADH).