If an item you've ordered is on backorder, we'll send you an e-mail to let you know the estimated arrival time. You can choose to wait for the item or cancel it.
Backorders remain active for 14 days on most products. If after 14 days the item is still on backorder, we will automatically cancel the item.
Best Buy does not charge your credit card until the item is shipped. If you used PayPal, your PayPal account was charged at the time you placed the order.
Backorders benefit from our Low Price Guarantee. If the price drops at the time of shipment, you will automatically pay the lower price.
Find answers to commonly asked questions about orders, product information, returns and more.